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February 2024 by nathan moore
I like to say watch City spend the time with their customers compared to the rest of these car washes Jeremiah the general manager bends over backwards for people I watch bust his butt day in and day out. Does Car Wash offers microfiber rags. And glass cleaner. There's no other car wash in Central Florida that offers that. I want to say if you're looking for a great experience come to the Casselberry City wash. AndJderemiah he will fix you up
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December 2023 by Ashwin Chandra
Extremely convenient, well priced, quick and easy to use car wash, with great options. Probably one of the best self-service car washes!
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December 2023 by Brent Johnson
Not bad at all.i got the top wash and care looked great... tires were iffy but the vacuums are free and the rags to dry you car are free to use... also there is an air compressor which I really liked for those hard to clean areas.
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December 2023 by Mr B.
Crews was an excellent addition to the crew. She is very attentive to the whole car wash experience. She made sure I received the Best & Greatest service. It's those kinds of interactions that keep me coming back. Thank For Adding To My Day With Kindness & a Smile
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October 2023 by Teresa Smith
I paid 30$ for top tier wash. The problem. People abuse the car vacuum services for hours so there was no stall to actually vacuum after the very pricey wash. You could wait for who knows how long in a car line to actually just vacuum. I feel keenly ripped off.
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September 2023 by Edward Rosso
I don’t have much to complain about this place. The crew that works here is good. The manager is great. My complaint is about the car washing. The tire shine works good only when you get there early in the morning. I wish they add some kind of system to also wash the rear of the cars these brushes never touch the rear of the car and I have to clean it myself every time.
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August 2023 by Chante' M.
Quick & speedy drive through wash. The self serve vacuums are strong, the have rug vacuum machine (free), air blowers for those books & cranies, microfiber clothes & glass cleaner
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August 2023 by Angie N
I gave it four stars because it did do what it was supposed to do, which was wash my car well and it did a good job of it. However, it stops there. The price is outrageous for a single wash and their memberships are much higher than their competitors. They also make sure you can't get in that free vacuum unless you go through the wash. This kind of stinks if you are a member and you just want to go in to vacuum your car, which is something I do with my current membership at a competitor's car wash. I have a dog and a kid so my interior needs more attention then the exterior. Last, they might have all the little rags and sprays around their vacuum areas but the three vacuums that I used all had poor suction and only the little wand to clean with, not both the wand and wide head nozzle. Was a big pain to try to vacuum my back area of my SUV. I have a feeling this one might not last very long either.
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July 2023 by UA6JJ
Staff there is great . Could never really complain about them always get me the tire shine in a bottle when I need most of the time they recognize my car coming in and bring it to me without even asking when they see me park up get me extra towels when I need I mean again they’re great ?? ,Now the negative review really stems from the fact that I go constantly almost every 3-4 days or whenever I’m near as I have the monthly membership as I have for a few months now . Although every-time I go in idk if it’s the water they’re using or the chemicals but it’s constantly leaving a thicc disgusting film on my car and wheels. Iv buffed and waxed my car to get it outAnd then upon return it stains the paint and the wheels again. And it’s like a white/brownish stain too almost like dirty car water just stained into the paint and wheels . And when going threw the carwash tunnel it’s smells like straight sewer water which I’m wondering is what’s causing the stains /messing up my paint , wheels . I was hoping with the renovation it would’ve been fixed but seems the issue has yet to be addressed/ fixed. And idk why but the carwash has also been closed on days it says open with no sign stating reason for closed or closed early and this has happened already multiple times and isn’t the days that they have on the sign saying they’d be closed for repairs/renovations.All in all I would really wish they’d FIX THE ISSUE of water staining / dirty water whatever it is that keeps ruining my paint and wheels. As I’m tired of having to pay a real detail place to constantly fix what this car wash does to my paint and wheels . As I pay monthly for there car wash to then have to spend the extra money every time somewhere else the same week to correct the staining of paint .I shouldn’t have to go somewhere else to get my car cleaned correctly if I’m paying for a membership at wash city Car wash and not to mention their memberships start at what most carwash places charge for their premium service but here they charge you same price for basic which if your going to be charging that much should be giving these kind of issues as “you pay for what you get” . Aswell as we aren’t even offered a partial refund for the month they’re doing the repairs/ renovations that they have it closed . Cus if I pay for the entire month I should be able to come the entire month , if not discounted rate or partial refund for the month wouldve been decent to make up for the inconvenience of them being closed . Although when I asked about it I was told they don’t issues refunds/ discounted rates “just because they were closed” . Which to me isn’t right nor does that make sense . If the issues not fixed within reasonable timeframe from this review I will be canceling my membership with them and start looking for another car wash , aswell as informing the locals and friends and family about the same issues this car wash will give .For those looking to come to this car wash expect the experience I stated above. For the ones who don’t believe me bring a dark colored vehicle in and you’ll see exactly what I’m talking about .Really disappointing . Please fix the issues I know company’s can afford to fix the problem rather than loose the same customers that keep them in business
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July 2023 by M R
I wish I could give zero stars! The wash is halfway decent, nothing spectacular. But management needs to take a class in business administration and customer service. The monthly plan is VERY expensive compared to the competition. And once again, they were closed for multiple days. I went in today because I finally saw them open and asked if they were giving us a partial refund. The kid said no because they were ONLY closed for 5 days and they have multiple locations. I subscribed to this monthly service for my wifes car because I live around the corner, it's convenient. She doesn't drive alot and this was easy.
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July 2023 by Vamshi Krishna Tummala
Absolutely Great Service! It’s my first time doing the car wash here and the service was the best ever. Jeremiah who is the general manager did a great job in addressing all my needs for the day. One of the best car wash service in town.
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July 2023 by Leena King
The crew at this location is awesome, very nice group of folks! The assistant manager (or manager I'm not sure what he is there) he is one of the only reasons why I still come to this car wash. He's an amazing person and if I had my own business I'd try to hire him immediately! He puts a smile on my face....What doesn't put a smile on my face...... When I pull up to the car wash and it's closed for random stuff.... The redesign/renovation a few months ago is not what I'm talking about either. Today I pulled up and there's some sort of crew working on the car wash.... This is not the first... or even the second time this has happened.... This car wash is closed on days when I need it the most. Any type of maintenance on the car wash should be done overnight or super early in the morning before the wash opens. Now I gotta drive out of my way to a different car wash.... MAJOR inconvenience.Also the car wash doesn't get my car fully clean, I still have dirt spots on my car when I go through the wash. Rims stay dirty no matter what wash you buy. I miss the car washes that used to have people washing your rims for you. The tire gloss goes all over my wheel wells and the side of my car. That's why I stopped buying the car wash with the tire gloss and just get the regular.You can go try the wash out for yourself right now.... But there's a chance it could be closed for some random reason. If you came to this car wash during business hours and it's closed, mark this review as helpful or thumbs up this review!!!!
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June 2023 by aimee benozich
I had the best experience here on Saturday morning. Bert went out of his way to make sure I had a good wash! He gave me extra air fresheners. He made sure I left happy, even though my car was wet haha. Saturday morning made.
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May 2023 by Thomas Barnett
The wash itself is decent. The staff are excellent though. And after the wash this place has covered parking to vacuum. Each spot has 2 vacuum hoses, a compressed air hose (awesome for getting dirt out of carpet) a spray bottle of all purpose cleaner, and a supply of clean towels. There's also a floor mat shaker on site. They have the best setup of any of the car washes around.
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April 2023 by Isaac Rosario
Car Wash City.. Is the best Value for your Buck. Also the fact that they have All the Amenities you need to Touch up and Detail Your Vehicle... Fresh Micro Fiber towels. Glass Cleaner, powerful vacuums. that the fact that you can air blow out those stubborn hard to reach areas with their blower line hoses that every bay has is absolutely amazing... I give Wash City Car Wash, a 10/10. all day everyday...
