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April 2024 by Patricia S.
Well I thought they were amazing service but it seem like since I did go back for an oil change it went down hill. When I went in for it I was told I had a lot of car problems so I needed it fix great so I'll come back later and get it fix. A week later good and done. I was wrong. Tuesday my engine light went on and oil light flickering. Was told it's a new problem and if I left it now I would have to keep it all day. Nope come next day early in morning expecting to have it done in 6 hours, nope it was done in 3 hours and it was their fault!!!! Now flash forward to Monday where I'm at another place because of a recommendation from them on new thing. To find out my engine is again leaking!!!!! It was just fixed on I definetly don't recommend this place for engine work.
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March 2024 by María S.
Excellent service and very good treatment of the customer. Just thanks Pepboys! You are the best, my car is always safe with you.
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March 2024 by Jerry J.
I took my van in today because of a slow leak in a tire and only asked them to check my tire I left the business and an hour and a half later I returned and they told me they were just getting ready to call me and that I needed 2 new tires and a serpentine belt. They told me I had a nail in one tire and it was too close to the side wall to repair. They claimed my other tire was wearing unevenly and needed replaced. Seems strange to me that I had my vehicle in for service at home 2 weeks ago and none of these problems were found. Shame on me for not just leaving with my vehicle but being on the road I had them replace the tires. While waiting for my vehicle 4 other people came in with something in their tire and everyone of them were told that the tire could not be repaired. DO NOT GO TO THIS BUSINESS.
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March 2024 by Arnaldo Figueroa
All pretty
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March 2024 by Gregory Contreras
Excellent care provided by Jesus
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March 2024 by Yesenia Vega
Aida was so awesome!!!
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March 2024 by Jacques Rademan
The worked fast and professionally
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February 2024 by Bryan Simmons
Horrible. We came in for wheel bearing replacement and they wanted to replace our differential for $6k.
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February 2024 by Larry Gapko
If you need a good shop with people willing help you, it's right here. Simple
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February 2024 by Abbey Santoro
Will not be returning asked for tire rotation with each oil change it was not completed which caused front tires to go bald quicker then anticipated after being told the service was done except this last oil change because they couldn’t due to their negligence prior
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February 2024 by Natasha Junkermeier
I had an 8am appt and I showed up about 7:50. I didn't leave until 11:50 for just a routine oil change and tire check. They didn't even top up my tire air pressure which had an alert for being low. Thankfully they didn't pressure me to get the "recommended services" like 2 tires that are still ok tread but will need replacement in a few months which is why they got the 2nd star
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February 2024 by Mongo4720
These guys and gals were great, and their Customer Service was awesome. Shoutout to Jesus, and Francisco for the excellent customer service.
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February 2024 by Austin Harrell
Called to see if I could get my car's oil changed. I was told if I brought it in they could have it done in 3 hours. I dropped it off and called 4 times to check on the car, no one would answer the phone. 7 hours later I had someone stop in to pick up the car but they never started on the car. We were told that there were 2 cars in front of us and it would be at least another hour and a half. After the car had been there all day we never got the oil change. Don't waste your time going here.
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February 2024 by Carl J
Took two cars on two separate days for tires. Got 8 different tire pressures and on truck had lugs all different torques including finger tight on front of a truck ?. Also over tightened my drain plug causing leak…I mean 30lbs is not hard. Wouldn’t return. They either don’t really care or are just stupid.
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February 2024 by Brian Guillet
Had an appointment for 3pm, old bald guy with tattoos who checked me in was super rude and condescending for no reason. Was told at check in it would be 45 minutes to an hour. At the time of writing this I’ve been waiting 2 hours and 26 minutes and this is just for an oil change. It’s bad enough to have to wait this long when today there are many places that will get an oil change done in less than 20 minutes but the horrible attitude and unprofessional behavior is completely uncalled for I did not provoke this man and I was way nicer to him than I should’ve been. I won’t come here again