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February 2024 by Meghan Abraham
Destiny & AminaFantastic at front deskI had booked my stay at Omni Orlando at ChampionsGate for a conference several months ago, and had received a confirmation from the site from which I booked. However, when I arrived, for whatever reason, there was a different name under the same reservation number. Immediately, Amina and Destiny handled the situation with grace, persistence and professionalism. Due to the confusing situation, and their efforts in trying to rectify the situation, there was a significant wait that had transpired, while I was at the front desk. However, they were incredibly gracious, and demonstrated poise throughout the entire circumstance. I have not seen professionalism in the business sector quite like this in a long, long time. They ensured my satisfaction and even provided some additional benefits at the resort due to the inconvenience that had been experienced on my behalf. But it wasn’t these actions that impressed me or made me happy; it was their maturity in handling something that was challenging, and the way they displayed a sense of duty and responsibility in reconciling the matter.Additionally, we had family checking in later during our stay and they made extra effort to ensure their room was right next to ours. We felt like Destiny and Amina were looking out for our needs at every turn and made every effort our stay was particularly enjoyable,Anne Marie- resolved a billing issue when I was accidentally billed an extra night’s stay. She performed this graciously, efficiently, and communicated everything very clearly.This hotel is very fortunate to have such young professionals working on their staff.The only reason I gave the room a 4 is because a small issue for the bathtub faucet needed to be addressed prior to our stay. Honestly, had I asked them to address it while there, I’m sure that off of my experience with the other staff, they would’ve addressed it quickly.Food & drinks: This is the best food I’ve ever had at a convention. Lots of different varied options.
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February 2024 by Meg Adderley
Attended wedding events for the weekend at the Champion Gate (Orlando) location...had a wonderful time...service, room and food & drinks were all exceptional ....will be back!
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February 2024 by Kim Rensch
Had a great couple of days there.Rooms: The room was clean and spacious.
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February 2024 by Darehn Ehrhardt
Checks every box and we are definitely needy travelers...so that speaks volumes. We shall be back without a doubt!
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February 2024 by Deepak Gupta
Rooms: Though the hotel is a great for its location and amenities but the rooms have sort of aged
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February 2024 by Michael Hanko
If I had one complaint - no coffee in the hallway during
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February 2024 by Jocelyn Harper
The new Eagles Edge is a must visit! Service was excellent and the food was great! I’ll definitely be back soon.
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February 2024 by Nida Komal Baweja
It was further from main Orlando attractions; the rooms are outdated. Nothing specialRooms: Need a revamp
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February 2024 by chris kim
Beautiful golf
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February 2024 by Joshua Linehan
Absolutely beautiful lobby and rooms. Great amenities...weight room, store.
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February 2024 by Jas Rana
I recently stayed at Omni Orlando for a 3-day conference. It’s a lovely resort with spacious rooms and great views! The staff were extremely friendly and helpful. My check-in experience was great; - no line up, my room was ready upon arrival, and I was given perks as a Select member.The experience at the restaurants and bars was always consistently good. The food options were great whether we dined at the restaurant on resort or the buffet at the conference. Overall a fantastic stay!
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February 2024 by scoutmaster71
Beautiful resort for golf and meetings. Show up and play.Noteworthy details: Golf courses are emasculate in February
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February 2024 by GreatFlorida Admin
Everyone on staff at the Omni helped us execute a wonderful meeting for our franchise owners. We couldn't be more thrilled to be coming back in July for our tradeshow!
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February 2024 by Randall Norris
Stayed here for a soccer event. The hotel, restaurants, and activities were great! The kids loved the many pools, we did mini golf as well as par 3.
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February 2024 by Scott L
Not a golfer and only stayed for a destination wedding. Resort overall nice, but rooms are a little dated. Fee's high for this that and another thing, but if UR willing to go, all in, then a nice experience. Staff IMO is the best part of the time we spent there. Props to Dillion in Valet Parking for addressing all my needs/concerns! The venue for the wedding was beautiful, well run, and detailed focused. We had to walk A LOT from hotel room to wedding events, but at least we got some exercise, older folks may want to pick a room closer to the convention center.