Cricket Wireless Authorized Retailer is highly praised for its friendly and helpful staff. Customers frequently mention exceptional service from employees like Becky, who provides fast, kind, and thorough assistance, including transferring data and setting up new phones. Briana McDaniel is also recognized for her sweet and informative support during a phone upgrade, while Oky receives praise for her phenomenal help and clear explanations. Customers appreciate the staff's ability to handle urgent issues with calmness and expertise, such as fixing frozen phones quickly and efficiently. The overall experience is characterized by great customer service, helpfulness, and staff who go above and beyond to meet customers' needs. Many reviews recommend visiting the store for any cell phone needs, highlighting the staff’s dedication and professionalism. This store is a reliable place for quality service and support, making it a preferred choice for those looking to upgrade or troubleshoot their phones.
Thank you Becky for getting the viruses off my phone
November 2025
Thank you Becky for fixing my phone. Go see her if you need help with phone issues
October 2025
I just want to say thank you Becky for the great customer service. I highly recommend going and seeing Becky for all your cell phone needs. She was so kind and even moved everything from my old phone to the new one. Five stars is not enough.
