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April 2023 by Vicki G.
Rude and unhelpful just plain rude people working there
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September 2020 by John M.
Small United States Post Office in the small town of Blountsville, Florida. It is conveniently located on 20.
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July 2019 by Kathleen G.
Worse postal service in my life of 57yrs. I have lived up and down the east coast of the US. I even lived in a third world country with better postal delivery service. I do believe most of the problem is in the sorting area. Got worse after we talked to the manager. If we get mail it is someone else's 4 out 5 times. I never take anything to this post office. I drive to the one in Lynnhaven if I have no choice. I use Mail Boxes Etc mostly. Mail going out gets to all of its' destination arrives with no problem. Mail coming does not reach us.
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January 2019 by Steve O.
I had a situation trying to retrieve a priority package bouncing between three local post offices faster than I could chase it down for three days. The clerks at Panama City Sherman St, Panama city Jenks Ave and Panama City Beach Churchwell Drive were very courteous and went out of their way to help with the problem. Eventually because of their above and beyond efforts a supervisor actually met me at a post office to hand it to me. I do not share the opinion of the negative reviews I have seen except for the long lines and never answering the phone.
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June 2017 by Jsca N.
This post office has the best customer service of any I've ever been to. They're super friendly and actually smile when you approach the counter. I've been here many times and I ALWAYS get the same superb service. They assist me with choosing the best way to ship my items. They will even go grab the supplies I need when I'm standing there floundering because I don't know what I'm doing (which is why I ask for help). They also help me keep costs low while making sure my packages arrive as quickly and safely as I need them to. There is a propensity for people to skip the line here and walk up to the counter to ask for help. This annoys me, but so far I haven't seen it annoy anyone working behind the counter. They deal with these people politely and swiftly and then get right back to giving me excellent customer service. I always make sure to tell them how much I appreciate their positive attitudes. I can't even imagine what kind of idiot, disgruntled customers they have to deal with sometimes.
