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January 2024 by Xal G
People make sure to double count your change. The employee tonight ranged me up for a soda, just 1 drink. I clearly gave him a $10.00 bill. I looked away to yawn and he slowly gave me just $2 change lol. I know in anyone’s right mind a soda does not cost $8.00. He didn’t apologize or anything, he actually look bothered i corrected him. 7/11 higher ups please look into this matter to ensure people are getting the correct change back.This incident occurred today 12/18/23 around 9:00pm it was gentleman that cashed me out.
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June 2023 by April H.
Going down hill. There is a older man there who hates customers. He should not work there. Customers are part of the job! If you are diabetic, do not trust the signs on slurpy machines. Today one has no sign. Another says sugar free watermelon peach. But it's purple. And the sugar free dragon fruit has not worked for over a week. Asked the man what flavor the one was with no label. He told me he doesn't know. Go taste them. That's not an option for me. You can truly feel his disdain for customers. It's bad.
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May 2023 by JoAnne M.
Just purchased out of code Garden Veggie Straws...they're dated October 30, 2022
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May 2023 by Ashlei R.
Staff is very friendly. bathroom was clean and well kept. Wings were very good and fresh
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April 2023 by darla warren
The man and women that work day shift are rude won't help stay behind the counter. And the SLURPEE machine is never working. Can't even go get a slurppee anymore. This is the store on Highland and Sunset
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April 2023 by Nicole M.
Always something wrong with their soda machine I got a Sprite go up to the register there's no one else in the freaking store but me and this short Indian guy at the register. I take a drink of my pop after I pay for it and the high fructose is out , I go to the soda machine to get a different flavor. They are all out of high fructose corn syrup and I ask him if he's going to change it he says no.. like what? I told him you have nobody in the store and you can change it really quick I just paid for this drink... he says no so I grab a Slurpee, which is not what I wanted, but I was not going to pay for something I'm not getting. Like where is the customer service that just because it's a 7-Eleven does not mean you have to downgrade the quality that you give to Customer's. Customers are always right. Next time I'm going to record the interactions I have with the employees here. The owners are sweet and nice. I don't understand the people that they hire.. the third shift guy they just recently hired is a doll. He is super sweet and He's on third shift he needs to be on second shift . The other Indian guy should not be interacting with customers he needs to go to third shift with less customers.
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November 2022 by Cheryl Ann
0 YES ZERO STARSRude beyond belief. The customer service here is terrible. The woman working at noon on today's date is by far the most inconsiderate rude customer service workers I've encountered. Now I've been a regular customer of the 7 eleven gas station for many years and I have always collected and used my points. Now when I put my number in for my points and verbally say I would like to redeem some of my points to purchase the items I have and she presses no before I even get the chance to salect yes on the machine I told her excuse me I'd like to use some of my points. She responded so rude with a snappy attitude "no, you do next time somewhere else, not here, you must pay now" waving me as to rush me. I was baffled to say the least. now it would not have been a big deal to me had I not already told her I wanted to redeem my points and her attitude twords me after she quickly denied the computers option to use the points. She was rude and to tell me I had to use them somewhere else with such a nasty tone. Did I care to pay no of course not did I care to be demanded when the franchise itself has the points rewards for a reason providing reliable return customers with options.. yes very much so. So I'll continue my review with the fact that the bathrooms are dirty disgusting unmaintained there were syringes in the sink blood spatter on the wall by the toilet expired products chocolate milk had been a week past the date there were even food items that were out for the nachos and hot items pickles onions exc looked as of they have been there a few days soggy and had a horrid stench. After this visit my first to this location while passing through town I can guarantee it'll be my last. I recommend never stopping at this location for any reason go a mile up the road to a gas station with enough respect for the public to ensure their store is safe sanitary and shelves stocked with food of correct date. And have customer service agents that are nice professional friendly. If I could give this location a review of the Negitive stars I could without doubt do so. HEALTH DEPARTMENT SHOULD VISIT THIS 7ELEVEN AS WELL AS CORPORATE. THIS WONT TURN ME AWAY FROM OTHER 7ELEVENS IM A FOREVER CUSTOMER BUT THIS LOCATION WILL NEVER SEE ME AGAIN I REVIEWED THIS TO WARN OTHERS TO TAKE CAUTION BEFORE WASTING THEIR TIME HERE AND POSSIBLE RISK OF SICKNESS IF ATTENTION ISN'T PAID.
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October 2022 by His Angel
0 YES ZERO STARSRude beyond belief. The customer service here is terrible. The woman working at noon on today's date is by far the most inconsiderate rude customer service workers I've encountered. Now I've been a regular customer of the 7 eleven gas station for many years and I have always collected and used my points. Now when I put my number in for my points and verbally say I would like to redeem some of my points to purchase the items I have and she presses no before I even get the chance to salect yes on the machine I told her excuse me I'd like to use some of my points. She responded so rude with a snappy attitude "no, you do next time somewhere else, not here, you must pay now" waving me as to rush me. I was baffled to say the least. now it would not have been a big deal to me had I not already told her I wanted to redeem my points and her attitude twords me after she quickly denied the computers option to use the points. She was rude and to tell me I had to use them somewhere else with such a nasty tone. Did I care to pay no of course not did I care to be demanded when the franchise itself has the points rewards for a reason providing reliable return customers with options.. yes very much so. So I'll continue my review with the fact that the bathrooms are dirty disgusting unmaintained there were syringes in the sink blood spatter on the wall by the toilet expired products chocolate milk had been a week past the date there were even food items that were out for the nachos and hot items pickles onions exc looked as of they have been there a few days soggy and had a horrid stench. After this visit my first to this location while passing through town I can guarantee it'll be my last. I recommend never stopping at this location for any reason go a mile up the road to a gas station with enough respect for the public to ensure their store is safe sanitary and shelves stocked with food of correct date. And have customer service agents that are nice professional friendly. If I could give this location a review of the Negitive stars I could without doubt do so. HEALTH DEPARTMENT SHOULD VISIT THIS 7ELEVEN AS WELL AS CORPORATE. THIS WONT TURN ME AWAY FROM OTHER 7ELEVENS IM A FOREVER CUSTOMER BUT THIS LOCATION WILL NEVER SEE ME AGAIN I REVIEWED THIS TO WARN OTHERS TO TAKE CAUTION BEFORE WASTING THEIR TIME HERE AND POSSIBLE RISK OF SICKNESS IF ATTENTION ISN'T PAID.
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October 2022 by Nicole Walker
A pack of Marbro lights are $9.97 here. No where else are they that much unless you’re up north in New York. They definitely are price gouging
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July 2022 by Zachary Marks
Is cheating the system on the deals offered by 7/11 DO NOT GO HERE! Also every single worker here including the owner is rude.
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June 2022 by Robin Ashe
Always out of something that I want in the fountain drinks and the guy is always rude
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June 2022 by Hayley Simmons
Oh thank heaven for 7-Eleven! ❤️
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May 2022 by Elise Hessler
I'm still suffering early Tuesday morning from the taquito I ate on Thursday night! Now, I just went in to grab some chocy milk to ease the heartburn, but the entire row is spoiled! What happened to "Oh, Thank heaven for 711"? It's more in need of an exorcism these days!
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May 2022 by Michelle Fedeles
Do not come to this 7-Eleven this man is price gouging and not honoring the signs that say the deals I went to get the two truly for $6 and Not only was he rude about telling me that it wasn't anymore but I said to him that that's he has signs up there they literally went and took them down while I was standing in line and still didn't honor it. Only knows what else he's ripping people off 4
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January 2022 by Steve F.
This is another one of those "gas stations without gas" (aka convenience store). They do have a good selection of snacks, deli sandwiches, hot pizza, etc. Decent sized beer and wine selection. It is basically exactly what you'd expect out of a gas station without gas. Their main focus is on food/snacks. Limited dry goods.
