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March 2024 by Bob Morrison
Vet was very caring. All were nice
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February 2024 by Tara B
Push the wellness plan too much. You have to drop your dog off so you can’t even stay or ask questions. Process and office is very cold and the lady at the front seems so uninterested like she hates her job. Overall just not a great experience.
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October 2023 by Dawn Dwyer
It's in petsmart
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July 2023 by Annemarie Christodoulou
Hate Banfield Pet Hospital
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July 2023 by Jennifer Edwards
This Banfield location is particularly terrible. They will tell you it's a drop off appointment, then call in 15 minutes to have you come back. Next time they tell you it's not a drop off appointment, then tell you to come back in 3 hours because they are too busy. Will call and confirm a different appointment time than booked. It's just a mess overall and I don't feel like we get quality care here.
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June 2023 by K T (GoGators#1)
Can never get an appointment at any Banfield location. Your pet is sick, hmmm, let's make an appointment in a week.
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June 2023 by Tracey Dernoski
Came to you hospital to take. Care of my dog Ella's pillow ear it needed to be drained but the vet Dr Mario Uichanco had to ask vet techs what do they normally do they say the other vets would drain it. But unfortunately that did not happen the doctor decided that she did not need her pillow ear Lance and just gave her steroids and antibiotics and now. My dog has the same issue but now it's worse. You would think that they would put the patient 1st and not the wallets and unfortunately? They just wanted more money for me to bring her back so that they could Lance her ear. I should listen to my daughter who has had bad experiences with banfield. But I wanted to give them a chance and it was the worst idea I've ever had.
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May 2023 by Linda Johnson
Love taking my baby Luna to Banfield pet hospital Countyside they are so kind.
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April 2023 by Jess Schwartz
Never! Take your animals here they could care less about you. All they want is your money! They take on way to many dogs. They can’t even handle it. I wait two hours past my appointment with my anxious dog finally being told we would be seen shortly another 45 minutes to by now at three hours. Still not seen only to finally be taken back to them saying he won’t let them do anything he’s to anxious. Mind you of course he is we’ve been sitting outside the vet for three hours. Sent us home with medicine for him to be calm and promised the 3:00 app would be best. I waited 45 minutes as my dog started to grow anxious waited 15 more to be told they were behind again. This is not fair. Not only does it make my 90 pound husky anxious but me having to wait and hold him for hours is exhausting. I’ve wasted two days off lost money but they have no problem charging you of course and won’t refund. I have stopped charges from this vet with my bank and filed a dispute. I’m also contacting the BBB.
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February 2023 by Ismaray Fruto
I love to take my dogs there.They are very professional and knowledgeable.
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February 2023 by Bob Lester
I get my pup's prescription food here,employees are very helpful and knowledgeable.
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December 2022 by Leah S.
Have been coming here since 2017. My dog is on Prozac for over a year now. They only give me a two month prescription. When I called to get it refilled they told me to come pick it up. Then when I come, they say they cannot fill it because the veterinarian on duty does not know my dog. This is my policy I spoke with the manager Tonya and she would not help me. I explain to her if you want me to come every two months with my dog because of this medication I will instead of making me come pick up the prescription tell me no then make me bring my dog back there's no organization there's no compassion once our wellness plan is up we are going somewhere better.I did email you guys at 3:51 pm and haven't heard back
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August 2022 by Joel McEwan
Moving to Mexico needed a vaccination certificate. They understood the situation they didn't try to upsell they did an examination gave a few words of advice but only charged $30. Did not charge $60 for the office visit.
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August 2022 by Kayla Wisely-Lohmeyer
Great friendly staff..always helpful ?
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July 2022 by Mireille Engel
I left this place because of the new Spanish doctor, I even don't know her name she talked with us not introducing herself, she actually replaced Dr Bedford who was the best at banfield. Dr Bedford took care of our dog ginger who has pancreatitis, she gave me a treatment that kept her in line without flares, well the new Spanish Doc decided to take her off this treatment!!, cause she think she knows better my dog than myself!!!!, anyway the staff is very friendly always helpful and ginger love them, Sonia and the whole staff are amazing I just decided to leave this place because of the new Doc