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October 2022 by Hartford Haffenreffer
The staff are very friendly, but the bank interface doesn't let you do anything with your money. DO NOT BANK HERE if you use zelle, if you do ANY kind of transfers. The only external transfers you can do online are to your own accounts in another bank which takes two days to verify the account! You cannot go online, add another person's account and transfer. Their interface is completely restrictive that you cannot use zelle for your business, you cannot transfer money to subcontractors to pay them, you cannot pay your rent with zelle but you have to go into the bank, pay them for a cashiers check and then you can pay them.I will say it again - the staff are very friendly, but you will not be able to do jack with your money if you do anything online.DO NOT BANK HERE
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August 2022 by A SW
Karen and Elaine are amazing! I used to work for a company that uses them (and they still do, I just don’t work there anymore). I opened a couple of accounts there, and although I don’t do my main checking account with them, I really should. The customer service is just top notch, much better than what you get from big banks like BOA. It’s been like a year since I’ve been by the branch but I know my money is in good hands and ladies call to check up on things here and there. Definitely recommend this bank, especially with a banking industry that’s throwing customer service out the door.
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November 2021 by Jessica O’Connor
Bank OZK is the best! Staff is always friendly and willing to really take that extra step to help with anything they can. Thank you so much Necey! Your kindness really made a big difference! Bank OZK is a great choice.
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October 2020 by Lourdes Benavides
I chose this bank to open up my business account due to it's reputation for being supportive of small businesses. The Client Service Specialist, Elaine Lee, was thorough and present to all of my needs. Opening up an account at this facility feels like a celebration and team effort to all involved. I look forward to continuing my business relationship with OZK.
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October 2020 by Joseph Zucc
I am overdue for a mention of the exceptional service my family received from Bert and the crew after my mothers passing. Best customer service I've received in years. Truly refreshing! Thank you.
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March 2019 by Frank and Estelle
This Bank is amazing! The ladies there always remember our names and their customer service is outstanding. I can't say enough great things about this bank.
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August 2018 by Brandon Creasy
had a bad experience from a branch manager that was worried about his bottom dollar and not helpinf a customer out and taking me on my word
