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January 2024 by Arax Kaymakcian
Excellent customer service very dependable and helpful. I have been a customer for over 5 years
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November 2023 by Susan Tuggle
These folks take care of all my medications and a polite and full of helpful information. They prepack and deliver my medication at no extra charge. I highly recommend Bay Life Pharmacy.
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May 2023 by Cristin Atria
Incredibly helpful and knowledgeable. Great prices and service.
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January 2023 by Linda Kovic-Skow
Nice people and efficient. I had some trouble with my last prescription refill. When it was finally approved, they got my product to me very quickly.
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June 2022 by Ken Legasse
Absolutely the worst customer service I’ve ever experienced in any business they never return calls whenI asked and are never able to give answers in regards to possible delivery of product I have been waiting over two weeks for a prescription.
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February 2022 by J F
VERY happy to find a pharmacy that actually DOES have veterinary flavors for my pet's medicines! THat is SO HARD to find anywhere. And they even deliver! Very friendly helpful staff. Only drawback was, like most pharmacies, there is sometimes a wait time of a day or 2 to get the Rx filled.
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January 2022 by Bonnie Taffet
This pharmacy has lost my refill, what they refer to as "label" the last two months. I've made several follow up calls, only to be provided with false information and told "it's in the lab." Poor customer service.
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January 2022 by Anne Gilbert
I have only been using Bay Life Pharmacy for a few months, but everyone is very helpful, professional and pleasant! I love the delivery service the most, because that really makes my life so much easier. Extra thanks to Dawn for this! :-)
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January 2022 by A Lexygoat
Price gouging and a no-mask staff! I'm a local doctor who received a text today that this pharmacy had rapid COVID tests in stock. Looking to find some tests in stock to help ensure my family stays safe, I was eager to scoop up a half dozen or so. I drove to the pharmacy, and was greeted by 3 staff members - none of whom were wearing masks. This is in the midst of the BIGGEST covid surge we've had to date. I asked one of the staff to please place her mask, and she just shrugged. I inquired about the cost of the COVID test and was ASTONISHED to find they were charging $30 for a single test. I have since been able to find these exact same brand for $8.99 online. Additionally, we all are aware that Abbot Binax are $20-25 for TWO. This simply is price gouging at its finest..... with a staff that is not following the most BASIC of COVID protocols.
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January 2022 by Alexis L.
Price gouging and a no-mask staff! I'm a local doctor who received a text today that this pharmacy had rapid COVID tests in stock. Looking to find some tests in stock to help ensure my office staff stays safe, I was eager to scoop up a dozen or so. I drove to the pharmacy, and was greeted by 3 staff members - none of whom were wearing masks. This is in the midst of the BIGGEST covid surge we've had to date. I asked one of the staff to please place her mask, and she just shrugged. I inquired about the cost of the COVID test and was ASTONISHED to find they were charging $30 for a single test. I have since been able to find these exact same brand for $8.99 online. Additionally, we all are aware that Abbot Binax are $20-25 for TWO. This simply is price gouging at its finest..... with a staff that is not following the most BASIC of COVID protocols. I will be advising my fellow doctors to not use this pharmacy ever again for these reasons.
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December 2021 by Camryne Keller
They take the stress out of refilling my prescription. My order is usually at my door within the next day or two. Super easy and awesome service.
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November 2021 by Jim Smith
Service was terrible! Pharmacist was rude and unprofessionalTo say the least , customer service was suboptimal
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October 2021 by Richard VJ
Excellent service
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October 2021 by Christine Steel
Great service! Great people! Great pharmacy!
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October 2021 by Carol Shae A.
I had to use this pharmacy for a specific compound. When my doctor's office called in a refill, they automatically charged my debit card they had on file. I did not authorize this transaction and did not go thru because not enough funds. Then, the pharmacist called me two hours later and did not enough know about the refill and yelled at me because she said I was trying to reverse a charge from a month ago. I don't feel confident in this pharmacy filling my RX correctly. They are so rude and incompetent.
