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December 2023 by James F.
To summarize...eh.Don't use the fuel perks that much and with local gas stations nearby and being signed up with their rewards programs I can't justify sitting in a line for 10-15 mins to get fuel and save $3-5. There is always a line at the pumps. We've seen people argue, enter the wrong way, cut off other drivers, etc. all over "saving" a few dollars. No thanks.We pretty much only stock up on toiletries and cleaning products at this store nowadays.We're also not fans of their selections of meats or produce so we mostly only purchase non perishables. Honestly if it wasn't for the convenient location and close proximity, we wouldn't have joined. Have returned items before and the employees are always friendly and accommodating.
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November 2023 by fran pletcher
Always great gas prices. Good customer service and coupons with great deals.
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November 2023 by Irene Wheaton
Asked the cashier Slyvia a question about the sale. Her response it's not my job. All she carried about was having me use my rewards that I did not want to use on this purchase and giving me a coupon for a free turkey that I .did not want.I will not be renewing my membership at this store. Called and asked to speak with a manager and was told it's just a person in charge and they can't come to the phone.This store is going to be full of robots running thw store and no actual people before you know it. They already have A machine doing inventory for them. Maybe they need a robot at checkout since it's not Sylvia's job to answer a customer's question about a price that rang up.
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August 2023 by taylor watson
I saw him move an orange cone from in front of a pump and before I drove up to it, I asked him if it was working properlyHe yelled "What? I don't know who put that cone there ! Why are you asking me"Disgusting waste of space, he isThank you to the nice female customer who explained to me why it was there in the first place. She witnessed the whole thing along with whoever else was in earshot of the replies from that idiot.Oh yeah, when I got out the car to pump my gas, he decided he wants to have a staredown with me as some form of intimidation.Didn't work. I'm the queen of staredowns, just ask my nephew. He's 11 and is way more mature than KramerFeld at this BJs gas location.
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August 2023 by Taylor W.
ZERO STARS! THANKS TO THE JACKA55 AT THE GAS PUMPSI saw him move an orange cone from in front of a pump, and before I drove up to it, I asked him if it was working properly He yelled, "What? I don't know who put that cone there ! Why are you asking me"Disgusting waste of space, he is Thank you to the nice female customer who explained to me why it was there in the first place. She witnessed the whole thing along with whoever else was in earshot of the replies from that idiot.Oh yeah, when I got out the car to pump my gas, he decided he wants to have a staredown with me as some form of intimidation. Didn't work. I'm the queen of staredowns, just ask my nephew. He's 11 and is way more mature than KramerFeld at this BJs gas location.ILL POST THIS ON GOOGLE IN CASE BJ'S DOESN'T SEE THIS.
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July 2023 by Michele M.
You need a better conveyor system for self checkout . You have a conveyor that an employee says isn't used to hold large shopping loads. This is stupid. Change the direction so that shoppers can scan and it goes to the end to be loaded when done checking out. They are bringing a separate cart to load, I have my toddler in the original cart so now I will need to unload her to. We have experienced missed items when checking out over this issue and I have considered dropping our subscription altogether due to your inability to make checking out easier for those shopping for more than two items. Sam's and Costco are just down the road. Do better BJs.
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July 2023 by Travis Hamilton
Purchased a mini freezer online and picked it up, opened it to see a massive dent in the bottom. Better to get your appliances elsewhere if they cant take care of the ones they have in stock.
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June 2023 by Chase Baldwin
Gas is good BUT, if you think their groceries are comparable to Costco, let me save you the trouble. It's not even close! I am walking down aisle after aisle. The buyers here are obviously under big Ag's thumb. Everything is Nestle, General Mills etc. highest processed, worst ingredients poison. Every person I have seen shopping here is obviously ignorant to health. Get their gas and know that the store is essentially dead all the time for a reason and Costco is always SLAMED for an equally good reason.
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June 2023 by Etienne Jehl
Good product, usly in big size portions, most of the ideem are more pricey due to large size, great cranberry muffins order are good also, staff is great love to shop there
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May 2023 by Alex Melendez
Just as good as Costco. Maybe a little smaller. Great service and clean store. Parking lot is easy to navigate.
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April 2023 by Pa Dan
We enjoyed a delightful snack treat from BJ's. The WELLSEY FARMS Dark Chocolate covered ALMONDS. The delicious roasted almonds are covered with a nice thick coating of creamy dark chocolate. A treat that's hard to beat!
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April 2023 by Lo Lo Jenkins
I called on 4/18 @ 8:47 AM to inquire about new membership and they picked up & hung up the phone. Despite the horrific reviews, I tried giving them a chance. But the negative reviews are clearly justified. Will be calling Costco now ?
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April 2023 by Dawn Demers
I truly enjoy shopping at this BJ store location. It is extremely clean and they overall have a wide variety and selection of common items. Their produce is fresh and the meat department offers a nice selection of fish, poultry, pork and beef and reasonable prices.I wish they would create a mobile check out to speed that process us and make it quicker to get out of the store when they are checking your receipt at the exit.
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March 2023 by Dawn Hoffer The Author
This store really has come around! They now have rotisserie past 7pm and lots of them to choose from! They are the most delicious and only $5!! Michelle manages the customer service department with a smile on her face and a good attitude every time I shop there! I dread when I have to return something but I think, at least I'll share a laugh or two with Michelle while doing this daunting task. Highly recommend this store!
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February 2023 by Eric Colon
I had seen on their website an item marked clearance, in the store they had one and refused to match the clearance price. Problem was 40+ for shipping. Didn't seem fair when they had one in the store (last one) and front end manager said no. Makes no sense, Greatly disappointed by there customer service. This should have been an easy call. Other big box stores do it, y not BJ's.