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March 2024 by Pauline Roux
I do not recommend that place at all. When I went there, instead of a deep cleaning paid by my insurance, they gave another quote for another deep cleaning without any explanation and of course, that cleaning costed $400 more than the amount the insurance paid. They did the exact same thing with my husband, they gave him a quote without any explanation and told him oh you have to pay an extra $500. Without telling him that the extra will not be paid at all from the insurance. I called them twice and the front desk lady was very unprofessional and upset by my call. She said that the office manager was sick and will call me back. She never called me back, she only called back my husband with a very bad excuses about the quote. She called him the day of the appointment (how convenient). She did not have the decency and professionalism to call me back regarding my complaint. At least returning my call. This is clear from other feedbacks that they are looking to make money with your insurance and additionally with you. Also, the time I went there, I had to wait more than 30 min on the chair facing the windows with the sun on my face as the dentist was working on several patients at the same time… the cabinet is very small and you are next to the other patients, there is no privacy at all and everyone can hear everything they tell you. I agree with the other feedbacks, not a honest and professional place.
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March 2024 by Vincent Barone
I went in to have my cracked fillings replaced and came out with a cleaning and a hefty bill instead. No new fillings and sent to another out of network dentist. This place refused to work within the restrictions of my insurance plan despite my pleas. They would rather give me crowns, which werent covered, to cost me thousands, all when I just needed help to replace fillings and couldnt get that help here. Frustrating, disappointing and painful.
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February 2024 by Elena Agate
Bonnie is great. Going to the dentist for cleanings is not at the top of my enjoyable things to do but they make it as great as it can be. Great experience from start to finish ?
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February 2024 by Santa Valdes
At first they asked me for references and $$ for each reference. I took my two neighbors, they still get care there and I never received the $$ for the referrals. It's almost been a year since all of this. I referred them of course before my bad experiences. My experience was quite annoying because the hygienist didn't see me, she sent me home. I was still in the parking lot when two of them came out like crazy looking for me because the hygienist had to see me. Of course I did, but at the front desk they told me I was done for the day. I went back inside and the hygienist was upset because what she as a hygienist saw did not agree at all with what the doctor had seen and I mean what they say (2, 4, 6, 3, ect. I don't know what that is called) on my teeth and gums. I also went to another office and unfortunately had a bad experience as well. The employees are friendly but not organized. And in the other office there hadn't been a hygienist for several weeks in a row.
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February 2024 by J A
Highly recommend! This location is the best dentist office I have ever used. Not all Bright Now Dental locations are the same - this one is fantastic!They run pretty close to on time with their appointments. Mickey and Patty are incredibly friendly and welcoming immediately upon entry. They answer the phone fast and find solutions! Lacy has been incredibly helpful with a billing issue with my insurance company. Stacey is an extremely skilled assistant as she was the one to take care of my temp crown and permanent crown. She is friendly, personable, knowledgeable, takes the time to explain procedures, and does the job right! Dr. Leal is one of the most personable dentists I have ever met. He too, is pretty much on time. He is kind, friendly, will explain things, answer questions and is exceptional as a dentist.Everything about this place is to notch. They are good with time, fully staffed with friendly knowledgeable people, and make going to the dentist a pleasant experience.
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February 2024 by Chantell Arne
Bonnie is the best! Her and her crew is just the sweetest and kind.
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January 2024 by Kim “Kim the Aquarian”
My daughter referred me to Bright Now! I was having gum pain and they worked me in within a couple hours! The entire staff was upbeat and conscientious. I highly recommend Bright Now!
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January 2024 by Lauren Day
Been going here for years! Nice, friendly, and informative. They want the best for your teeth!
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December 2023 by Christie Haack
My whole family, 2 adults, 2 teens, goes to this office. Dental Assistant Anna (I think that’s her job) is AMAZING. She makes you feel very comfortable, chats like we’re old friends, honest and compassionate. Both the Dr and Anna explained everything before a dental procedure and then talked me through it again as they were doing it. Couldn’t have been a better experience.I had a terrible experience at Coast dental before I switched to Bright Now.
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November 2023 by Deidre Douglas
A delightful staff very professional and friendly. prompt with your appointment. On an out. Very detailed and reliable service
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November 2023 by Rona Strothers
I would give a zero star rating if possible. My first visit took an hour and a half to be seen and they only got me in after I told him I was leaving. Waiting this whole time. I had to listen to the front office girl complain and grumble in a very loud voice about everything happening in the building.My second visit I took the afternoon off to have work done and even though they had given me a quote and had me sign it stating the amount I would be responsible for when I got there for my procedure. My quote went up over $200, when I asked for an explanation, I was not able to be given one. Just told that how much it would cost.I have zero trust in the professionalism of this location.
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September 2023 by Robert Carrigan
Dr. Leal and the Lead dental assistant Stacey, gave me an unforgettable experience. They were smart, professional, and made me feel very comfortable while they gave me a new implant. I would highly recommend this Bright Now facility.
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September 2023 by TMH
Not to bright! I haven't been here in years and I'm getting asked to leave a review. A family member has been here and I was getting their reminders texted to me. They cannot get anything right. One of many reasons why I don't go to Brightnow anymore.
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August 2023 by roland soucy
Hygienist kept leaving me to take vCare of another patient. Staff very nice , cordial and held conversations with me. Made me feel comfortable.. but, there’s always a but!! The equipment and general area of dentists work isVery Dirty . I’ve mentioned it on all three of my visits there. Equipment out dated and damaged . The mechanical arm that holds the tray and light. Leaking Oil black fry andOil and the chair I was in was broken. Could Not raise it up or down. The e ray machine had a large crack on the side of the lense. Extremely outdated . Obviously you are more interested in filling your pockets rather putting your money into New updated equipment!! In my opioid, It’s embarrassing for your staff to work there. I’m sure they are questioned many times throughout the day in these matters. They defend you as best they can!!! Well you asked soI told you about my visits. I would ask you if All of your stores areLike this or just the one in Cleawater?????
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August 2023 by Linda Ramirez
Thank you very much to Lacae, the office manager, Patty at the front desk and Dr. Lopez and his assistant. Thank you to all of the staff at this location, 27066 Hwy 19 in Clearwater. I'm not even a patient there but they took me in and fixed my dental issue. All of the staff were pleasant, professional and I must say I rarely receive such quality customer service. Now!! I can go on my vacation pain free.
