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February 2024 by Unsuspecting C.
Properly SCAMMED? or just terrible luck with a LEMON? I thought I was getting a decent used car with low miles (20k) on it for a low down payment. However, I should have known better. Approximately and ONLY 6,000 miles later, my car already needed ANOTHER ALTERNATOR. I thought that was odd, so I called the CarMax that I bought it at to see if they would help out, and they told me "No", since it happened after the 4k mark. So, I would have to pay for it myself. I found a guy who specialized in alternators, but wouldn't you know, that less than a week later. the car had an even MORE major issue, when the car blew a HEAD GASKET. After it now being being in another mechanic's shop who works on the entire vehicle,he says it STILL has a diagnostic issue, and sounds terrible, etc...he says he just wants to just take it to Ford, and see what they say. So, with the $13,000 auto loan, the plus the $2,000 down payment, another for the $400 alternator, and the The mechanic's bill which may be well over $3,000.... and not to mention the time out of work that this has cost me....it's OVER $20,000 for a 2015 Ford Fiesta that doesn't run after 2 months, Ford stopped making that engine after 2 years, and CAR MAX doesn't give a care on the world, selling it to me anyways....problems and all....because it happened past the 4k miles after I bought it. Lemon Law in Florida is only for new cars less than 2 years old (so pointless). I wish I would have known all this before I ever signed a contract with CARMAX in any state, but especially in Florida. DO NOT BUY USED CARS FROM CAR MAX! I'm going to tell everybody, and you should tell the ones you care about too.
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February 2024 by Flo Ryda
Like the friendly and helpful staff!
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February 2024 by Hannah Graham
10/10 STARS for Rob!!!!!!!!That man is so cool. Rob is a wonderful guy and great resource at CarMax! He is full of information and good advice. Rob you’re a super star!
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February 2024 by Ruben Brooks
They made it really easy very professional and I was very satisfied with my car
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January 2024 by Greg Payton
Magg's is great!
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January 2024 by Rajkumar Warrier
Car sale went smoothly
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January 2024 by Robin Weinacker
Great experience. I brought in my car to sell after getting an online appraisal. From start to finish the process took 37 minutes. Never expected things to proceed so smoothly, what a wonderful surprise. And on top of that I was was given the amount of the original appraisal, no hassles, no changes. Everyone I dealt with was friendly and professional.Would not hesitate to come back again.
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January 2024 by Kaye Eubank
It was relatively quick and we were pleasantly surprised that the offer matched what we’d been told on the Carmax website.
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January 2024 by Tophalf Fish
I dealt with Jamie and had the best car buying experience I’ve ever had. I will never buy a car anywhere else and have already recommended carmax to multiple people.
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January 2024 by JK EMAIL
Great*30* DAY* $$ BACK* GUARANTEEDTHAT REALLY DOES* WRK- TRUST ME*
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January 2024 by Brian DeWitt
My experience was great. Straight forward and professional. They gave me a good price for my vehicle. I would definitely recommend this dealer.
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January 2024 by Joshua Amon
Very professional. Told us how long trade in inspection would take. Fair price offered.
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January 2024 by . ..
Just sold a car there. I have no complaints. Professional people, efficient, no tricks. Would deal here again.
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January 2024 by J Inculta
Very quick and efficient. Carmax is always my first choice for vehicle purchase and sales.
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January 2024 by Wallace Cedeño
The worst car buying experience. I had an appointment to come in and take a look at a car and from the moment I walked into the Clearwater store Mr. Tee gave me the heaviest from the bottom to the top pre-judge look. I didn't think much of it at the moment but when I told him the car that I wanted he kind of almost laughed. I took a look at the car I was ready to buy it after looking at it but when he told me “ Bro I just gonna give you my card”. Really, that is not a way to treat customers at all. Little that he know that I had a mh car total the week before and I had a check from the insurance to pay outright the car plus, I'm not even gonna get into that I have an 800+ credit score. I will never buy or recommend my friends or anyone to buy a car from Carmax ever again.
