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November 2023 by Sherrion Akins
Great place for car repairs. Very professional owner and great prices.
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November 2023 by Jarrod C.
Charlie and family provide excellent customer and automotive service. They go above and beyond to ensure that you don't overpay. I had to have the fuel pump in my 2004 Dodge Durango Hemi replaced. Charlie and his crew knocked it out in a few hours and the price was almost 20% lower than any of the estimates I received from other shops with long wait times. I highly recommend this shop. Super friendly and knowledgeable group of folks.
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August 2023 by Michael Cronk
I have to say this is one of the best experiences I've had with an auto repair shop in a very long time. I previously brought my car to another auto repair shop where they incorrectly diagnosed the problem and replaced my ABS. After reading reviews about that place I decided to look for a place with a higher rating. After reading the reviews for Charlie's I knew I had to try them. I brought my car in and they were quite busy. This to me is a good sign, busy place means good service. They let me know it may take a day or two which I didn't mind. When they did get to the car they quickly and correctly Identified the problem and fixed it for a very reasonable price. The staff were all professional, organized and communicated very well. I highly recommend this business and will definitely be back if I have any further issues. Not too soon though I hope. ? Thanks Charlie and the entire team. P.S. they also referred me to a car paint shop Havacar Autobody which also turned out to be a great experience. My car is now freshly painted and running great.
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August 2023 by andrew schmidt
I’ve taken 2 vehicles here for various issues in my time using them. One is a work van and the other was my daily use vehicle. They always get my problems fixed on the first visit! Prices are fair and communication is great. They clearly are reputable and well known in the area as I came in with a weird part I needed fixed and they were able to recommend me to a small shop in town that was able to fix the issue. Super thankful to have finally found a mechanic I can trust!
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August 2023 by Josiah Stevens
Great work for great prices.
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June 2023 by Corey Horner
Took my truck in for an oil change and a tire rotation, and told them my truck was making a loud squeaking noise that was not coming from the breaks. When I came to pick it up, i was told that they did not hear any squeaking at all coming from the truck. The lady at the desk became extremely agitated/rude when my girlfriend and i explained that it is a high pitch noise, and my girlfriend described it as ear piercing. I personally rode with Charlie in the truck, and the noise was extremely obvious, and he basically laughed off the “ear piercing” comment, which was made in reference to the high pitch tone of the noise. After getting back to the shop, Charlie said I could leave my truck there so he could look into it further. This was after my truck was at their shop for 7 hours. This is my second negative experience of this type here, and it is apparent that they have no regard for their customer’s concern or time. Will not be returning and would recommend others to avoid.
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June 2023 by Taylor Cummings
Extremely disrespectful. Second time we have brought a vehicle there and they claim nothing is wrong and the problem will “just have to get worse”. Then when I explained what the issue was and the noises of the car they proceeded to mock me. Extremely rude and disrespectful towards your own customers.
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May 2023 by Aaron Armsheimer
Excellent service. Took my 04 Tacoma Prerunner to them and had a quick turn around. Very knowledgable and always spoke directly to the owner, who also gets hands on with the vehicles that come in. Will 100% be going there for anything I need on my vehicles.Services: Exhaust
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May 2023 by Patrick Flanery
We took my girlfriends car for A/C service. They fixed it perfectly for the right price. Thank you
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April 2023 by Tod March
Thanks' CharlieI have had a 2008 GMC Acadia since new, a recent repair and transmission reprogram and at 170k miles, I'm getting the best mileage ever, somehow 5 miles more a gallon average. Wow! never have we seen average mileage over 20 mpg. Is Charlie smarter than all of GM.....maybeService: Transmission repair
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March 2023 by E B.
My 2007 Camry needed new brake pads and front tire rods replaced. I was able to get a schedule and a quote right away. I am very satisfied with the work and really happy with the overall experience. Janine was very nice and helpful and Charlie and his team did an excellent job and I'm grateful they worked after hours just to get my car done. I highly recommend this shop.
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February 2023 by Tyler Nickell
Cooper’s was quick to fix the Charlie’s mistakes! Take your Napa desires to Cooper’s on Hercules. Charlie’s is NOT the place for a personal experience. They’re strictly business and had 0 desire sending one of their customers off in fixed vehicle. Charlie didn’t receive power to the camshaft sensor after replacement yet still charged $400 and the camshaft sensor is still coding!!His reason : “the wire connecting the two is bad”Yet since I, the non licensed, never been under the hood of a car, with 0 knowledge of any wire problems customer didn’t suggest him to fix the wire…. Well he didn’t.Not once did he reach out to suggest his He’s got to be told what to fix or he will NOT fix it. Personally, every other auto shop experience has been the exact opposite of thatThank you Coopers!!!Service: Engine repair
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January 2023 by Sarah Allen
By far the best mechanic I have found. Charlie always explains everything in detail if I have questions and has done great service on my car at a very reasonable price. Always great customer service from him and his team! I won’t be going anywhere else for any of my cars needs!Services: General repairs & maintenance
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December 2022 by Crystal Davis
Charlie and his team are extremely professional. They listen to your concerns along with a test drive and evaluation of your car to diagnose the problem. Their pricing is fair and they are excellent at what they do. I've used his services for over a decade.Service: General repairs & maintenance
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December 2022 by Truly Blessed
Thank you for your timely, professional, guaranteed and services. They were able to squeeze me in for service on my vehicle and I received an unexpected complimentary oil change. For major repairs you definitely have my businessServices: General repairs & maintenance