-
March 2024 by Nancy Lamb
Atrizi Vargas-Arvizu was the woman who helped me. She gave me her business card in case I needed to follow up. I was so impressed with her professionalism and willingness to go above and beyond to help me with a few questions I had about multi-bank account transfers. She was so thoughtful.
-
September 2023 by Victoria D.
Karis has been extremely helpful like beyond words . I was actually turned away when I first walked for not having an apt . It was extremely frustrating but she took control and ended up helping me with everything I needed , I absolutely am so grateful for her kindness and assertive nature . If you find yourself at this location , ask for Karis you will not be dissatisfied.
-
January 2023 by Terry Flaherty
I'm sixty nine years old. NEVER have I ever had to make an appointment to open a checking account. Never ever. Right in the door they put on their happy face, but couldn't care less about actually doing business with you. No wonder there are sooo many bad reviews on here.
-
November 2022 by Stephanie Byrne
Horrible customer service. Said it would take an hour to open a simple checking account. Setup an appointment but was 35 mins late due to some work emergencies that could not be avoided.I went down the street to a different, large competitor bank and they opened my account up in less than 30 minutes.The fact that the branch manager wouldn’t even try to open the account up in the remaining 26 minutes of my scheduled appointment is frustrating to say the least. Especially since they made sure to get copies of all the documentation a couple days prior.Inefficient and unwilling to help out existing customers. Especially the branch manger, Tracy Pereida.Go to a different branch or take a trip to the bank right down the road!
-
August 2022 by Kavi B.K
Always receive excellent service at this bank and employees there are very friendly. Service is always prompt and the location is quite convenient. My first go-to Chase bank and ATM location! Thank you for professional service!
-
March 2022 by K Balkaran
Always receive excellent service at this bank and employees there are very friendly. Service is always prompt and the location is quite convenient. My first go-to Chase bank and ATM location! Thank you for professional service!
-
October 2021 by Alyssa Hassell
Taylor is a awesome. Had a very pleasant time opening my account. Easy and painless. A lovely woman greeted me right when I walked in. Very personable people. I would recommend.
-
September 2021 by Josue Muentes
Really poor responsability with client problems, lost my back account because some banker could not make sure the forms the bank asked from me were delivered, and now I lost my back account.
-
May 2021 by Steven Shopnick
Every time I go to this branch the manager tells me that there is no cash there and there is no teller to withdraw or deposit funds into my savings account s or checking account. I don't have a debit card. So I need to use a bank teller this has been happening for 5 years now but maybe 3 times i was able to deposit and withdraw from this branch.
-
April 2021 by Amari G.
Really nice looking branch located by Feather Sound. Has atm access on both outside and inside lobby...also drive through atm if you wish to stay in your car! Private client bankers here are very helpful and knowledgeable.
-
November 2019 by John Atkinson
Do not join. Fees, fees, fees and more fees. Frustrating double speak and getting them reversed. Turned my account from a savings account into a checking account, nullifying my Overdraft protection, and then hits you with a $34 fee for every transaction that puts your previously linked & overdraft protected account in the red. These quickly stack up. Switching banks, avoiding Chase like the plague from hence forth.
-
September 2019 by AC Pavers
The worst location Chase bank you can possibly go to. Do not signed up at this location the manager that's working inside the lady from England or Australia She is totally disrespectful and she doesn't want to do her job. She will not take an extra step to make the customer happy she rather take a break and do nothing then make you happy. She doesn't know how to do her work you ask her a question and she can't even answer it for you I don't know how she became a manager half of the time you can't even understand what the hell she's saying because of her accent I do not recommend this location Chase to anyone please do not open your account there you will regret it better yet go to different location if you're really choose to open an account with Chase.
-
August 2019 by Kay M
Rachel Kuck is a newer personal banker at the branch. She has made my banking easier and was able to rapidly answer all of my questions with 100% accuracy.Update - next visit Kuck wasn’t there. Not the same.
-
July 2019 by William Mcevoy
Fast service, friendly staff that really seem to pay attention to the details and help you with your needs. Very satisfied with CHASE BANK.
-
July 2019 by Amir Bhuiyan
Convenient location, friendly staff and fast service.
