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January 2024 by Merl W.
I genuinely regret coming here. I came because my door window was having an issue and they kept trying to upcharge me for stuff. They told me the motor was burnt and needed to be replaced $800, i took the door apart and the motor was fine the only issue was a bent metal peice that holds the window. When I told him the motor was fine he removed the charge with this awkwardness that reassured me they knew this was a lie. I only hope i can get my car back without them causing more issues out of spite :/ theres no reason to do this to people. Ridiculously greedy
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December 2023 by Chester Niford Jr
Everything was excellent. I am happy with your entire service department. They always care for me and I see that in other customers when I am there. My service tech, Corey, was super. ? ? Thank you, Corey.
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December 2023 by Julie Koplitz
I bought a venza today, my sales associate, Johnny Syakov was so good. I hate the stereotypical sales person and Johnny was the polar opposite. He was open honest and didn’t try to push anything on me I didn’t want. The finance manager beat the APR my credit union gave me. It was a win all around new car and a great APR.
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December 2023 by Margie Peavler
Tim "Huggy" is fantastic! He is knowledgeable, professional, and gets a customer through the process as quickly as possible while paying attention to details. He is also great with training new employee Tracey!
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December 2023 by Fran O'Connor
I'm sometimes hard to work with when doing a deal. Always wanting the best deal and always getting it at Clearwater Toyota. I would always compare other dealers to make sure I get the best price but now I have built a great relationship with the sales person Parvez and the finance/managers team. Thanks again.
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December 2023 by Sliding Door Roller Replacement
Horacio was my rep who helped me and he did a great job. Took care of my concern and helped me to get everything I needed taken care of on my truck. He was kind and responsive. Thanks for the great service!
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December 2023 by Mary James
Excellent service!! Bill and Huggie are the best. They always make sure my issues get resolved on the same day. There is not hassle through the process.
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December 2023 by Jim Wells
Everything went smoothly, the staff and salesman was great. We took the vehicle for a test drive and noticed the vehicle was on empty and they had the vehicle filled with gas which was great because we live over two hours away from them. Was only there about an hour and was done. Recommend anyone that's looking for a vehicle to use this dealership if you are looking for a no pressure sale and comfortable atmosphere.
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December 2023 by IwasCheated A.
I visited in December 2023 and inquired about a lease. Toyota was advertising $289 Camry leases and I was quoted a lease at $619 for the exact same car. The Finance Manager, Josh K was unprofessional and called me "childish" and stormed off for questioning his math (financial details). I asked to talk to the General Manager and I was told he was unavailable. I began to call Toyota customer service from the finance office and instantly everyone became available. I did ultimately speak to the GM and also to Toyota. Toyota was apologetic, but the dealership was not. They seemed to be less interested in the lack of professionalism and continued to try to sell me way past, "...if you were the last car dealership on Earth, I wouldn't buy a car from you." Based on my experience, I suggest going somewhere else, but MOST IMPORTANTLY check the math (or get someone who knows how to do it) on the lease payment, the buyout price, and the cash purchase price of the car. In my case, the end-of-lease net buyout cost was about $10,000 over the cash purchase price of the car (~ 33% above sticker). LET THE BUYER BEWARE OF THE FINANCE MANAGER, especially this one.
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December 2023 by Lori Staats
Clearwater Toyota made buying a car incredibly easy. Roberto was amazing and very easy to work with. Brent was great too and explained all the paperwork. The price I payed was a pleasant surprise. This dealership is amazing all around!!!
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December 2023 by Mike Yang
New to the area. First time at this dealership and I have to say, it was great. Friendly Staff, Big shout out to Shannon Casey, made me felt like I've been there plenty of times before. Explained everything with short and simple terms to understand. Big Lounge with comfortable seats and a huge TV that plays a Movie. Coffee available as well. It was like a public movie theater. Wait time is longer than usual but I didn't mind waiting at all with these amenities. Overall, Great experience.
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December 2023 by Narcissa Escano
It was easy to set up an appointment online. Once there, I was taken care of. It was my first time there since now I live in Clearwater vs. Tampa. This place is a lot closer to me.The service was good, and I was informed of the status. It took longer than expected, but my car needed quite a bit of things to be taken care of. I will be back for my Camry needs.
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December 2023 by Samuel Liverio
Excellent Service at Toyota of Clearwater!I recently visited Toyota of Clearwater for service, and I couldn’t be happier with the experience. From the moment I walked in, the team was fast, efficient, and friendly. They made the entire process seamless.Mike Hashman, my service representative, went above and beyond. He was not only knowledgeable but also incredibly helpful. His friendly demeanor made me feel at ease, and he ensured that all my questions were answered. I appreciate his dedication to excellent customer service.Overall, my visit to Toyota of Clearwater was a pleasure. I highly recommend them to anyone looking for a reliable dealership. Thank you, Mike, and the entire team for making my experience wonderful!
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December 2023 by Jeff Dinan
Easy drop off, good communication via text messages from service and completed by time stated. I would like to see office cubicles to work while we wait. I noticed 6 lap tops open and working from small tables in the large room. Hopefully the new construction will have these.
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December 2023 by caleb gilkinson
Service Advisor Cory ensured that my vehicle was taken in as scheduled. He was very polite and kind. My time in waiting was minimal and the service was completed in an appropriate time line. Thanks go out to Cory.
