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October 2023 by Junior S
Stay away from this seller at all cost !!! I ordered a Good grade phone and received a poor grade phone in a small bubble wrap. When i sent the phone back to the seller they were trying to claim they never received the package after they signed for it,And then claimed it go damaged in the process of sending it back. After a back and forth with backmarket they gave me a refund back. This Clown is in it just to scam people. I did my research and all the 5 star on google are his actual family and friends. None of them are real reviews. He also likes to operate under BuySaveRepeat.
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October 2023 by Brian Lam
Thanks Concept Wholesale. Great products
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October 2023 by Jill Solberg
Good customer service, good quality.
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October 2023 by Mobile Solutions
Top Grades and best devices
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September 2023 by Christine Y.A (GoofyGadgetGirl)
best prices high quality phones
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August 2023 by Brad Sparks
good quality devices wholesale
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August 2023 by Charles Bertucci
The Best In the Business
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August 2023 by Mrs. Italy
I purchased a phone through Back Market and these clowns were the sellers. After paying additional money for an iPhone XS in “excellent” condition, the phone I received (in a thin layer of bubble wrap and a mailing envelope..) was listed as “good”. I opted, as I had been without a phone for two weeks, to keep it. Mistake number 1. It immediately began over heating with a mere few seconds of recording video. I frequently had to shut it off to let it cool down. And lo and behold, two months into it, the screen went blue and then mostly black. I was able to salvage my data to send it in and I took photos of all parts. Upon receiving my phone, these clowns said that it was broken and attached pictures with a scratched screen, which it didn’t have, and would not repair or replace it. They kindly offered to take it for a trade in. What absolute garbage.
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August 2023 by GPS Genius Phone Service
I have had an absolutely fantastic experience with Concept wholesale, their prices are really competitive and the communication with the staff was great !
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August 2023 by Sams Wireless
Best wholesale company #1
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September 2021 by Noelle MacDonald
Do not buy or trust. Defective refurbished phone with no recourse. Seems like a fraudulent or at least negligent refurbishing company - I purchased a refurbished iPhone from this company, doing business as BuySaveRepeat, through BackMarket a month ago. The iPhone was defective upon receipt, as it would not charge or turn on. I was provided a return slip to return the phone to BuySaveRepeat/Concept Concept for a refund or replacement - after returning and verifying through tracking the phone was received by seller, I suddenly received a notification of a tracking number back to me. When inquiring as to what was being shipped back, the seller informed me that the BackMarket warranty would not apply to this phone and they had returned said defective phone back to me. Apparently, the battery is not the original battery - which I did not touch or open. As evidence, seller provided photos of the taken apart/open phone with a non-original battery - photos taken after I sent the same phone back to them. I assured them I had not touched the phone - only tried to charge and turn on to no avail - and requested evidence or photos of the inspected phone battery prior to sending to me in the first place. No luck, they just keep telling me they don't have photos and there is no record on their end of the battery being replaced so I must have taken apart the defective phone upon receipt, presumably stole the original Apple battery, replaced it with a defective battery, then mailed right back to them only to have it mailed right back to me. I've disputed the charges and provided the documented conversation to my credit card company. I would never purchase or trust this company, or BackMarket, again.
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July 2019 by Angad Ahluwalia
Very great service! I placed an order with Nancy for C grade phones with wear and tear, she ended up sending me phones that looked absolutely perfect. They supply many cell phone stores and are a very reliable company to deal with. I would recommend anyone to them!
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July 2019 by T. McGilberry
I ordered about 15 phones from the company, all of them were good except for one and they replaced it immediately. I was really weary after seeing these reviews but if you check their Ebay store they sell thousands of phones per month.. Ask for Nancy she'll take good care of you!
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July 2019 by Kee
Been doing business with you guys for a while now great people and they do good business I have bought multiple phones and got exactly what i order i highly recommend doing business with these guys
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July 2019 by Caroline Hanna
I have purchased electronics (phone and laptop) from this company and couldn't be happier with the quality of the product and unbeatable price!!! I recommend them to all my friends and family!