Costco Vision Center is a popular and well-liked optical department within Costco stores, known for providing high-quality services and products at great prices. Customers consistently praise the outstanding customer service, friendliness, and competence of the staff, with particular recognition for employees like Carly and Eduardo who have been with the company for many years and go above and beyond to assist customers. The opticians are described as accommodating, professional, and helpful, taking the time to explain the process, answer questions, and ensure a smooth experience. Customers appreciate the reasonable fees for using their own frames and the significant cost savings compared to "boutique" optical shops, without compromising on quality or craftsmanship. While some Costco locations may experience high traffic and long lines, especially on weekends, the overall experience at the Costco Vision Center is overwhelmingly positive. Customers express their satisfaction with the service and their intention to return, confident that they will receive excellent care and value for their money.
Kathy the Optician is helpful and knowledgeable thank you !
December 2023
Susan is fantastic, she is very good at what she does, very professional, friendly and courteous. I've never had a bad experience with anyone in the optical department. I've been going there a few years and will not go anywhere else.
August 2023
food court unsanitary touched money dirty surfaces everywhere everything with gloves. never change gloves gross threw it out. canceling my membership asap
