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April 2024 by Diana H.
The tire departments team at this Clearwater Costco is beyond amazing! Jonathan that works in this department is so efficient, great at customer service making sure customers were all taken care of along with his colleagues!
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March 2024 by Sy I.
I live about 30 minutes away from this Costco in Altamonte Springs. Probably my favorite location very happy with the new gas station that they put on the corner. Easy to get into. Seems like the lines are more manageable since they upgraded you can see there are three pumps, and if anyone's in line and which one to go toalways a better savings for gas Costco
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February 2024 by Lenny B.
My rating is solely for the clusterf*ck of the Costco Gas lines. There are 4 lines to feed into the 6 lanes of fueling. Far left goes to the far left lane. 2nd from left goes to lane 2. 3rd from left goes to lane 3 (and possibly squeeze into 4). The 4th line is the ONLY line that feeds into lanes 4, 5 AND 6. Freaking ridiculous how much longer it takes It would be so easy to create three lines that feed into each pair of lanes. Come on Costco it's not rocket science. ! Until Costco fixes this, make sure you get on the far right lane
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February 2024 by Judy Rasberry
Micheal recommended a software upgrade for my seven year old hearing aids. Amazing results! Thank you!!!Always great customer service at Costco Clearwater!!!
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February 2024 by Lissette A.
ALL costco employees and customer service are the rude and non caring. Feels like a mill. They do not go out of their way to help. They just want to get you out of the building. They have self checkout but they don't let you check out yourself. Reasons why I go to self check out so other people don't touch my groceries. Especially the one that kept on rubbing her nose. My daughter and I were treated bad at the Clearwater store. DOES COSTCO EVEN CARE? DOUBT IT!!!!
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February 2024 by Kathleen L.
We received a Costco membership as a gift. Decided today would be a great day to go and get our cards. Arrived at 9:30 (oops, they open at 10). At 10:05, we again pulled in the lot. We couldn't believe the number people there. We had a brief wait at customer service; however, the supervisor was extremely personable and helpful, so that was okay. The aisles were crowded and chaotic, but the store was well-stocked. Additionally, the aisles do not have a directory at the ends, which does make shopping a bit cumbersome. We bought a few items and saw a few things we'll buy our next visit. Checkout was fast. We were aware that their policy is to accept Visa cards only (used to be American Express). Luckily, we had cash, but there were numerous ATMs (long lines at each). All in all, we're glad we have a membership again.
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January 2024 by Alison C.
I love Costco so I will be back here, but this is a poorly designed Costco with the longest lines I've ever seen at any Costco in both the gas station and check out area and just too many people everywhere it's hard to move or get anywhere, if you don't have 2 hours set aside to go here, don't go. They also frequently run out of shopping carts. I avoid going on weekends but still run into this. Prices are good and I like a lot of their products.
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November 2023 by Billi B.
Costco is great! I truly enjoy shopping there. There customer service is phenomenal. Every Costco I've ever been to always has great customer service. The culture of the store is just great. You can find all kinds of deals and great items. The best part is their super affordable food court. Pizza, chicken bake, hotdogs, sandwich's, 69 cent soda! You can't beat those prices anywhere else.
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November 2023 by R F.
I don't shop much at Costco. Most products are good. I did purchase a patio set by RST Brands three years ago (sofa, two chairs and a coffee table). I paid over $2k. The set has completely disintegrated. The cushions as well as the covering on the furniture. I contacted RST Brand who will not do anything for me. Stay away from RST Brand.
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October 2023 by Craig W.
This place scream American excess. Long line. Big carts. Packed parking lots. Huge products. Free samples. Absent customer service. It is very overwhelming, so be prepared. But most everyone knows what they're getting into when they visit. Some of the prices are amazing. The meat is hard to beat price-wise I will need to be strategic with my visits.
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September 2023 by Drew Welton
Super good experience! This is my 4th pair of hearing aids and the best technician I've had thus far. Go see Michael, he is a real pro!
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April 2023 by Jennifer J.
You have to order from a kiosk which isn't a big deal, just be mindful that some check outs are visa only. Wait time will be 20-25 minutes on the weekends for pizza so I'd recommend ordering ahead. The pizza is fairly large and has 12 slices. It isn't salty, it could be more crispy and is a good deal if you're feeding a hungry crowd.
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March 2023 by Mary M.
Overpriced food, but the electronics are good deals, the gas station is poorly situated and it's just not worth my time to fight the crowds. The eye glasses a complete junk too. I will not renew my membership, I would not recommend this location to anyone.
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February 2023 by Martina C.
GAS!! Deals!!! You've got them! Costco IS a cult in the fact that people who love it REALLY love it. And those who don't get it will never experience the deals and excellent return policy. It doesn't hurt that the price of gas is always low too. Thanks for having our backs in FL Costco!
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January 2023 by John R.
THEY DO NOT HONOR GOODRX PRICES. BIG WASTE OF TIME DEALING WITH THIS COSTCO PHARMACY!!My Doctor gave me a prescription today. I searched on GoodRx and Costco supposedly had the best price. I called the pharmacy spoke to Matthew and verified they had it in stock and verify they accept GoodRx and he said yes. After I hung up I remembered last time I went to this Costco they would not adjust the price that's clearly stated on GoodRx. I called Costco back and a lady said just bring in the coupon because we cannot take the code numbers over the phone. I drove about 30 minutes to Costco, stood in the checkout line, then was told I need to go to the last window for GoodRx. I waited a few minutes for the lady to come down to the other window showed her the GoodRX coupon with the price. She verified it was the correct medication on the coupon but she increased the price by about $35.00. I told her I had to drive about 30 minutes to get here and now you're wanting to charge me more than the stated GoodRx price why didn't you verify it over the phone. This Costco pharmacy is a RIPOFF!! I assume they put these coupons out thinking people once they're in the store will go ahead and just take the medication and leave. NOT ME!! I TOOK THE Rx TO ANOTHER PHARMACY WHERE THEY FILLED IT FOR THE GOODRX PRICE. THIS COSTCO TREATS SENIOR CITIZENS VERY POORLY!!