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February 2024 by Quashene P.
The manager Christina is so welcoming and helpful. she didn't have any hotspot devices but found one at another store so I could purchase. i back today because my hotspot was done she helped me find a better plan based off my usage. she is awesome!
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November 2023 by Jay G
The help was awesome but the prices were still just a little high for metro pcs type service
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November 2023 by samantha Richards
I went in and there was out in 45 min and I had a bunch of changes I needed to make to my plan . Staff was helpful fast and genuinely helped me find the apsalute cheapest plan that I asked to have .nothing was pushed on me / I didn't have any feeling of ""oh they are just trying to sell me something " .Great experience.
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September 2023 by michael baumgartl
I wanted to get new service. Bring my number and phone. Christina made this such an easy process! Super friendly, very knowledgeable and her customer service was amazing. I recommend seeing Christina if you are looking to get new service through Cricket. Thanks again!
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August 2023 by Julie W.
The competency of the staff at this Cricket store depends on when you go. I had an excellent sales girl several months back who sold me a phone. They were out of the cases that I wanted so she told me to come back on 2 weeks, which I did. When I went back to pick up my new case the sales guy seemed as if he couldn't have cared less. I had a receipt , it showed up in their records but he could not confirm I had not received the case. I assured him I had not. Basically, he was telling me that I was lying. When I asked to speak to the manager, this guy said he was in his St Pete store...but finally got him on the phone, which got me no where. The manager said the same thing: "Prove it." The discussion was insulting and unprofessional. I did leave with a case...but will never go back to this store again. I have had much better luck with the store in Palm Harbor.
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July 2023 by Brenda Edick
Nobody was at the store and there wasn't a note on the glass of when someone would return. I was not happy and there was another customer waiting when I pulled up. You are a large Company, there needs to be some kind of communication.
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June 2023 by Wheezy Norman
My name is Margie Norman I am a Cricket customer and the store on Drew Street in Clearwater Tiffany and I believe her name is Christina are very professional and they do a fantastic job. They're very aware of any problems thatshould arise and they make you feel good ?
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June 2023 by Tara S.
Friendly staff, they even put my screen cover and case on for me . I'm happy with service and new phone
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March 2023 by Tom Clark
Tiffany was absolutely amazing! She went out of her way to correct an issue I had with my phone. The type of service I experienced was way above and beyond what I expected from a phone service provider. Not only was my new phone replaced due to a battery issue, but she took the time to make sure the replacement was working properly as if it was her own! Additionally, I saw first hand how she treats her other customers with respect, dignity and empathy when a customer feels confused about the technical aspects of wireless technology or not happy with their service. Tiffany has the highest standards of customer service in my humble opinion. I highly recommend this Cricket Wireless location and I will be back for sure. Thanks again!
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March 2023 by Kathleen Hubbard
Really great service and helpful. Recommend this Location to everyone.
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November 2022 by Cherlylena
only the cricket location on Drew in Clearwater gives you the best customer service.
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October 2022 by MS. CHRISTINA (The Cool MaMa)
They always keep my phone bill down to 100 dollars for 4 lines. Go Cricket ? Wireless
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October 2022 by Ian D.
Please watch out for your wallet in here. We were told that our new phone would cost $69.99, and three accessories were $40. When rang up the accessories were $49.99. We were then told they were "buy 2, get 1 free". After taking those off we realized the phone was coming up $79.99. I pointed it out to the sales lady and she said she could do nothing about it. It was what it rang up. I pointed out that that was illegal. If we didn't need a phone I would have walked out, if there weren't 3 people in line behind us I would have fought more, called corporate, but my bf was hungry, and just wanted to go, so I will follow up with the company later.
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April 2022 by Life's Good
The young ladies that were there today were great! Very helpful ?
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December 2021 by C D
Selena and Nubia (Hope I spelled the names correctly.) are very personable, professional and knowledgeable. I came in to inquire about upgrading phones. I appreciate their advice and help. Will definitely be back. Thank you so much! ???
