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January 2024 by Diana Tacey
Always friendly service
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January 2024 by Ennis Broyles
Most uncomfortable shopping experience I’ve ever had. Would never buy from here even if I was in the market for a fan. If you like being followed around a store by the fan equivalent of rain-man this is your spot. It also smells awful in here.
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November 2023 by Richard Cole
Rudy! Rudy! Rudy! I just can't say enough. We walked in and told him our 21 year old DFC fan needed a light fixture. I figured I'd have a choice of 2 or 3. Nope. Plenty of choices. Not only got an LED fixture but a control module and new wall control. The module is Bluetoothed to the wall control so you can control it there without adding a new wire for the light. Go here for the knowledge (Rudy) and the selection.
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June 2023 by Ed Haeussner
Great products. Great service. Honor their warranties.
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December 2022 by Porter Hail
Back in early 2019, we purchased two Troposair Vogue Plus DC, remote control, WiFi fans @ $599.00 each. Thought we were getting a premium product. That’s not the case. These fans are trash.By 2020, we had the electronics on one fan die. Electronics only have a 1-year warranty. We bought another new fan because we no longer had coverage.We’re now two years out on the new fan we purchased in 2020. The electronics went out on this fan (maybe the motor). Who knows.The chuckle heads at the store want me to pay to uninstall the fan and bring it into the store so they can trouble shoot it. Once they test it, if it’s electronic, I buy a new fan. If the motor dies, he didn’t know what the warranty is so I could be buying a new fan anyway.So I get to pay an electrician two trip fees. To uninstall the fan, and reinstall a fan somewhere down the road. Maybe pay for another fan too? Who knows! I’m not going to buy anymore of these garage $600 DC electric fans, or deal with these people.Of course, they don’t tell you any of this when you buy them. Worse yet, the folks we’ve dealt with should not be in customer service. They have the personality of a dead fish. They seem to care less that their products/processes are this stupid.
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September 2022 by P Goode
I purchased 7 fans for our new home. Rudy was so helpful and knowledgeable in helping me select all of the fans with the different room sizes and ceiling heights. Highly recommend Rudy and Dan's Fan City!!
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September 2022 by Wendy P.
A bit disappointed. In my search for a quality fan for my master bedroom I stopped in and Rudy, the manager assisted me. He steered me to a very expensive model but I was looking for quality so I left with the fan. After installing the fan we discovered it has a known issue with a very loud beeping noise in between speeds. The reason for the poor rating is because when I called to ask Rudy for assistance with the beep he said he was aware of the "known" issue with this fan, but could not offer any help. Well, great, thanks for letting me know prior to buying this $500 fan.
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August 2022 by Steven Zimmerman
If you are looking for quality fans & at a better price than home-depot or lowes, Dan’s Fan City is the place to go.
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May 2022 by Craig Rudolph
Purchased a Titan II 72" fan through Dan's fan city. The salesman was very knowledgeable and worked with us to get this purchase completed. They work with Holiday electric who picked up the fan and installed it 22' feet high. We will be back to Dan's for our fan needs.
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February 2022 by Paul Lambert
You can try the rest but you have to go to Dan's Fan to buy the best.
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October 2021 by Randy Beyer
My wife and I went to Dan’s Fan City on the recommendation of her dad. He said we we would get a much higher quality fan than if we went to a big box store. We were initially overwhelmed with the amount of choices we had, but quickly settled on a design and the accessories we need. Bob was very helpful guiding us to our decision. We just got our fan installed and are very happy.
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October 2021 by Sean Orris
The selection, purchase and installation of our new fan was very well supported and coordinated by the team as Dan's Fan City. Very knowledgeable and helpful.
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September 2021 by Donna D.
Dan's Fans is fantastic!! Very helpful and attentive salesperson, very knowledgeable. I asked a million questions--all answered. I had no idea what kind of fans to get for my house remodel--helped me pick them out. Great prices for such high-quality fans. I've had them installed and running for three years--LOVE them still.
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June 2021 by Tom Kian
Asked for pricing of a fan for a room my mother and I are working on, was told “two hundred thousand” and laughed at. I’ve gone to home depot across the street.
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April 2021 by Maria Young
I needed a fan to replace the big box store fan on our lanai that was falling apart after two years. The shopping experience was so simple and the man helping me was so nice and knowledgeable. I was in and out, with exactly what I needed and wanted, in twenty minutes! Plus, a really cool mermaid fan pull!!
