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January 2024 by John Boltas
I have been using this service since my 2018 tax return. I originally visited the location and greeted by Amanda Martin, when they were Tax Axe, LLC. She was a delight to work with and very prompt. Then, David Mitchell Snyder, LLC took over the books, and the customer service has slipped. I believe Lory Fekete was my new point of contact, and the conversations seemed abrasive and condescending at times. Then someone else has taken over Lory's place, not sure her name. There has definitely been a shift though.I followed up on my 2022 tax return and David answered phone and assisted me with my federal return of approx. $3000. He didn't seem to know what was going on, but looked into why I have not been issued my fed return yet, and he explained that it has not been processed yet. He mentioned someone did not take final step to complete process. He walked through with me on what was needed to complete a form for direct deposit and I completed. I asked that he communicate back to me that the form has been submitted, and he confirmed it was.A few weeks go by and I follow up with the office because I have yet to receive return. Woman just told me the check is in the mail and I should receive in January. She confirmed that David never submitted form for direct deposit. This is beyond frustrating, not because there is going to be a delay on my refund, but because David confirmed that he submitted form, when in reality he did not.As a customer, I paid $495 for these services, and do not feel the welcoming experience with the people I hired to work on my finances/taxes. As a customer, I will be removing myself from their books and will shop around for my 2023 taxes. Whether I paid $50 or $1,000 for services, all customers should feel comfort with their finance ally.
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July 2022 by TJ Zopf
When you deal with David and his team, you deal with the best. Couldn't be happier with the services they provide. Thank you David and team!
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April 2022 by Phung H.
Wow!! If you need the CPA experts you should have called David yesterday. From the moment we called him, his office-Nathan and Amanda have been nothing but welcoming, professional, and knowledgeable. They're extremely thorough, detailed oriented, and experienced. They've been so helpful with doing real estate, federal, and other state taxes. I have used other companies previously and very impressed with our experience here. Just take a minute to call and inquire, you'll understand they are the absolute best. Absolutely recommend!
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April 2022 by Paula Michael
David did a thorough job with my taxes and I highly recommend him and his firm. They communicated with me effectively and timely during the tax preparation period.
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April 2022 by ed Morales
I would highly recommend David and his team. They have helped me file my taxes, set up my LLC and answered all my questions in a fast and professional manner. Being dependable and honest made tax time less stressful, I’m glad I found them!
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May 2021 by In2Pickle
We have worked with David several times and have always found him to be courteous, knowledgeable, professional, and, most important to us, trustworthy in every respect. We highly recommend David and his team.
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May 2021 by Saint Petersburg Jewelry and Coins
VERY PROFESSIONAL AND NICE, HIGHLY RECOMMENDED
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May 2020 by Kelley Mulhern
As a small business owner with a multi-state, multi-issue tax return, I've dealt with many CPAs over the years. David & his team are knowledgeable, professional, and highly organized. They've become a huge resource for my business, and I only wish I had met them sooner! If you're looking for a CPA who will take care of your business & accounting needs like they were his own, give David a call!
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May 2020 by Anna Brumbaugh
David and his team are experts in their field. I had previously been with 2 other CPAs in as many years and none have had the knowledge that David has. He actually takes the time to help you in your business and genuinely cares that you succeed. He is committed to giving you the best service and it truly shows. Highly recommend!
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May 2020 by donald byrd
David and Amanda were both very professional and courteous. David walked us through the process of doing our taxes explaining and answering our questions, (and we had a lot of questions) along the way. 5 stars for sure!
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May 2020 by Matthew Mussett
David and his team are on the ball, very solid communication, trustworthy, with a fantastic knowledge base and capabilities! 5 Star Experience!
