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March 2024 by Erica C.
This incredible business was recommended to me by neighbors 5 years ago and, ever since, I have had all my diamond rings worked on here. Not only are they incredibly trustworthy, but they go above and beyond to help the customer. In one instance, I had a ring missing 2 small diamonds; they replaced them (faster than the estimated time) and a few months later another small diamond fell out likely due to a crack inside the metal of the ring. Not knowing if it was even the same stone that had been replaced, at no charge, Paul replaced the stone AND fixed the crack inside the metal of the ring. WOW. They always do phenomenal work and are such a pleasure to work with. I refer all my friends here because of the amazing work and customer service.
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March 2024 by Erin B.
Hands down the best jewelry store I've ever been to! Everyone was so nice, knowledgeable, and helpful. Stephanie went above and beyond for me and I am so grateful. I would absolutely trust them with all of my jewelry, they have an amazing team :)
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December 2023 by Rachael R.
This place is the only jewelry store I trust. I live about 30 minutes away and I happily drive here to have my wedding ring inspected every 6 months. I've also brought them a ton of jewelry to appraise and they provide fair prices. Paul is the owner and he creates gorgeous custom made pieces. This place has a little bit of everything and can cater to your needs. Go enjoy the friendly service and look no further for your favorite jewelry store.
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November 2023 by Maggie R.
Fast service - they fixed what I needed and trustworthy!! I had lost my diamond as the prongs wore out. Upsetting to say the least! They gave me options for what I could get done and I was satisfied with the results.
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October 2023 by Shannon Glenn
Paul at Design One is a top notch jeweler who clearly cares about his work and his customers. He did a phenomenal job with my engagement ring and wedding band. I picked up my wedding band today and am blown away at how beautiful it is. I tried it on and immediately got chills seeing it on my hand. My fiancé’s band looks great as well. We are so happy with our rings but also with the five star customer service provided by Paul. We will be lifetime customers of Design One and would recommend them to anyone looking for a great jeweler! Thank you Paul!!
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October 2023 by Deborah Gorman
My family have been clients of Design One Jewelers for well over 20 years. Everything from a simple cleaning to designing one of a kind family heirlooms - we have never been disappointed. Roz, Paul and the whole Design One team, including the pups, always make you feel so cared for and welcomed. They take the time to listen to what you want and will work with you from idea to creation. I can't recommend them enough.
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October 2023 by lissette Rodriguez
My husband and I could not be more grateful for the care that Paul and his team provided to us. I am absolutely in love with my wedding ring ?
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October 2023 by Jackie Purcell
I’m less than 24 hours from leaving for my wedding and I will not have a wedding band. Expectations that were set were not met and I’m beyond frustrated, upset at the situation. I don’t think it’s okay to have to wait until 24 hours before deadline to see the finish product. All that was provided was a preliminary AutoCAD which is okay when I was told a mold would also be provided to see how I liked it. Which never happened and I didn’t even get to see the color of stone prior to now. So why am I expected to have to settle and there is no way to fix it prior to tomorrow.To note: he may have rendered three AutoCADs and I was provided two initial designs to choose from and that’s it with AutoCADs. I didn’t ask for any others because if a mold was being providedPhone calls were few and included a week before the deadline calling about ordering stones and when do I need this by. Noting there wasn’t enough time to make changes on the final; that’s on Paul. He knew the timeline back on 8/26 and at anytime could have said I have family, medical, whatever excuse to deal with and can’t complete this. Totally would have understood. And no calls were made the week before the deadline until we called 72 prior to when we were leaving. And I called just to say I was done and just wanted my ring - then the urgency changed.At this point nothing by this company or Paul can say to justify or rectify situation they put us in.
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September 2023 by Jennifer Hollander
Paul and the Design One Jewelers family are wonderful. I worked with Stephanie and Travis at first to get down some ideas I had for a necklace I wanted custom made. They were very helpful and listened to what I wanted and gave me feedback. I then met with Paul later on to hash out exact details. He listened carefully to what I wanted and was able to help bring my vision to life and create a piece I love and will have for years to come! Highly recommend.
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September 2023 by Denise Mercer
My son was needing a stone from his late Grandmothers ring reset into an engagement ring for a proposal that was only seven days away. With such a small window of time, My son chose a setting, it was ordered, the stone was set and delivered just in time for the big day!!! We can't thank Paul, Travis and Stephanie enough for pulling this off as they were up against a hurricane, a holiday and timing was crucial. The ring is beautiful and so full of meaning ❤️ Thank you Design One ?
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September 2023 by Chris Phillips
Design One Jewelers repaired a necklace for me. I was very pleased with the fantastic service from start to finish. The repaired was so good that I couldn't even find it on the necklace. A very nice friendly honest place for Jewelry.
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August 2023 by Micala Myers
These are the people that you want to take care of your jewelry needs. Honest, professional, and kind. They took my 1976 ring, delicately removed the original opal (without fracturing it), replaced it with a stunning diamond, AND created a custom wedding band that fit my unique ring. Paul and his incredible team go above and beyond to make sure that their clients leave happy. I was never left with an unanswered question, they were excellent at communicating the entire process. This is the kind of place that takes a vested interest in their clients’ lives. They took the time to get to know me, which helped them create the most beautiful wedding set that perfectly fit my vision! Stephanie is so reassuring and knowledgeable. She made me feel so comfortable and welcome every time I came into the store! Thanks Design One team, you’ve got a customer for life!!
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July 2023 by Kathleen Hemming
We’ve gone to Design One a few times over the years and each time we’ve been beyond happy with the experience. The workmanship is amazing! You’re all truly talented. I will never recommend another jeweler. Thank you all so much!
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June 2023 by Janette Mittle
What a beautiful job Paul did with my ship wreak coin. Great customer service.This was my first visit and it won't be my last. Best experience I have had with a jeweler. I recommend, this jewelry shop is a 5 star. Just look at the photo.. I am very happy.
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June 2023 by Chris Covington
I have been a guest at Design One three times now and have been happy each time. Very helpful, knowledgeable, fair and friendly. I will be back!
