DSW Designer Shoe Warehouse is a popular destination for shoe lovers seeking the latest designer brands and trendy styles. Each store boasts an impressive selection of over 25,000 pairs of shoes for men and women, including popular labels like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto. The stores also carry a variety of handbags, accessories, and kids' shoes, making it a one-stop-shop for all footwear and fashion needs. Customers praise the exceptional customer service they receive at DSW, with one reviewer highlighting the outstanding assistance provided by an employee named Teadora. The stores' Japanese employees are also described as engaging and helpful, going above and beyond to ensure a positive shopping experience. While there have been a few instances of inconsistent return policies, the majority of reviews highlight the stores' commitment to resolving customer concerns, as demonstrated by the store manager, Darren, who provided a refund for a customer's unsatisfactory purchase. Overall, DSW Designer Shoe Warehouse is praised for its extensive product selection, competitive prices, and generally excellent customer service, making it a popular choice for shoe enthusiasts seeking the latest trends and designer brands.
This is my go to local shoe store, mainly because of the variety of options to choose from. Service is decent, but not proactive in communication with customers.
August 2025
Nice selection of shoes. Good prices. Even the clearance section.
August 2025
Teadora and her customer service were outstanding. That’s the kind of client experience. You should always get. Thank you Theodora. You are a winner.