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April 2024 by Neyda Rodriguez
The girls here hold down the fort. Despite only two employees on such a busy night. They are amazing. I wish I could personally give them a raise but a tip will do for now. Please corporate these women made my night wonderful after a whacky Wednesday day at work. Thanks to the evening crew.Kid-friendliness: Very sweet to my sons. One of my sons is on the autism spectrum and this employee showed so much kindness to him. Thank you my dear.
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April 2024 by Freddy Majima
The girl there was in such a good mood, and it brightened everything in there. I wish I got her name she was so funny and kind her alone, made the experience 10/10.
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April 2024 by Gamer Kid3003
Not one employee I interacted with had any customer service.
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April 2024 by Eula Smith
I’m have start coming here more often the young lady Latrice she was polite an nice made my order how I wanted it an she keep the store under control an clean
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April 2024 by Daniel Smith
Stephanine or Stephanie is rather rude if you do not say her name and I think she can't hear either. She disappears when you order something and comes back looking confused. I think they need to train her better or something being in the customer service business. As a customer for years this is unacceptable to meParking: idk
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March 2024 by John Mahrous
Stephanine at Dunkin' Donuts provided exceptional service during my recent visit. She greeted me with a warm smile and helped me choose the perfect coffee to start my day. Stephanine was attentive to my order and made sure it was prepared exactly how I liked it. Her friendly and efficient demeanor made my experience at Dunkin' Donuts enjoyable and memorable. I highly recommend visiting this location and specifically seeking out Stephanine for your next coffee fix. Thank you, Stephanine, for your outstanding customer service!
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March 2024 by Laquanah Anderson
This best Dunkin Donuts in Clearwater everyone is very excited to help and friendly. Donuts are always fresh food and coffee always hot.
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March 2024 by Pavlo Haychuk
Waited more then 5 min in a line. I was only one person in the line. Service is poor.
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March 2024 by steven pop
I recently had the pleasure of experiencing exceptional service at Dunkin' Donuts, provided by Stephanine. Her dedication to delivering outstanding customer service left a lasting impression on me.Stephanine's professionalism was evident from the moment I entered the establishment. She greeted me warmly with a genuine smile, creating a welcoming atmosphere. Her attentiveness to my needs was remarkable, as she patiently listened to my order and ensured its accuracy.Moreover, Stephanie's efficiency and proficiency in executing her duties were commendable. Despite the busy environment, she managed to serve each customer promptly without sacrificing quality. Her ability to multitask effectively while maintaining a positive attitude was truly admirable.Furthermore, Stephanie's knowledge of the menu was impressive. She was able to offer insightful recommendations and accommodate any special requests with ease. Her commitment to ensuring customer satisfaction was evident in every interaction.Overall, my experience at Dunkin' Donuts was elevated by Stephanie's exceptional service. Her professionalism, efficiency, and friendly demeanor set a high standard for customer service in the fast-food industry. I highly commend Stephanie for her outstanding performance and contribution to creating a memorable experience for customers.
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February 2024 by Chris Belle
Light skin guy working 11:35 Wednesday 2-14-24 was super rude, he’s cursing up a storm acting belligerent. Slammed my bag down on the counter and made a slick comment. He raises his voice to the other employees I feel he creates a hostile work environment.Kid-friendliness: Not appropriate for children. This place is full of vulgar language
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February 2024 by MIKE TERRY
It's
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January 2024 by Elizabeth Donnelly
Terrible service. Went through the drive through, so I parked to go inside. Outside there was an employee arguing with some girl. Inside the store there was an employee cleaning the floor but there was already someone that had been waiting to order but the guy inside was refusing to help and said the guy outside is the one who takes orders. So I guess to order a doughnut or coffee we had to wait for the employee to stop arguing with his girlfriend outside first. I wasn’t waiting around for that.
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January 2024 by Johnny Batista
Great
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January 2024 by David Lipham
I am writing to share my recent experience in the hopes that it may save someone out there the time and inconvenience. I placed a future order using the Dunkin app for 3 dozen donuts and a box o' joe for my team of associates. After 30 minutes, I decided that I wanted to go a different route and get away from all the sweets of the holiday season. I called the location at 2551 Gulf to Bay and nobody picked up. I assumed they were busy as it was the weekend before Xmas, so I waited and called again. I finally got in touch with someone and told them I had decided to cancel my order. They were polite enough on the phone and I assumed this would take care of it. I wanted to be sure that they didn't waste the time and effort to prepare the product since I wouldn't be there to pick it up. They had charged me in the app when I placed the order, which is understandable, to ensure that they are compensated whether I show up or not. Having canceled the order, I expected that the charge would drop off after the long weekend. I waited an entire week, but the charge never came off. I contacted Dunkin via their app and was sent a response by an agent named Maurice for case #13038269. I replied to the e-mail with the requested information to ask for a refund to my card. 4 days later, I received the exact same message from "Maurice," who I'm thinking isn't real at this point. Here I am two weeks later with no refund. I ended up going through my bank to get a refund. I'm truly not sure who is at fault here. I don't know if the store should've issued the refund when I canceled the order, or if the corporate office should've handled it through the app. Either way, this needs to be addressed as I'm sure I'm not the only person who's ever had this issue. I will not do business with them again because of this. I'm tired of everything being so unnecessarily difficult for no reason. Avoid yourself the hassle and don't use the app unless you are for sure getting your order or just go to the store and pay cash.
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January 2024 by OneStop PrintandCopy
Awful experience waited 45 minutes in drive through for a ice cream cone only for the two people working not to be able to fulfill the order
