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December 2023 by L M
WORST COMPANY! PUT YOUR MONEY ELSEWHERE!!!!
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February 2023 by Angelica Morales
I wished I can give them zero stars. Worst credit card services ever. Stay away from this company.
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October 2022 by John Hamilton
Great people.
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October 2022 by Natures Revenge
They do not do any transactions here or at the Tampa location. Went to see if I can withdraw from my IRA and they couldn't even print or write a check. How is this customer service? Ended up doing it on the app in the parking lot and am going to have to wait like 10 days to get the check.
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October 2022 by D D
This company is no longer a fiduciary. They can push products that make the advisors more money but make you less. Read the conflict of interest disclosure on their website. Since this happened I have seen my net gains decrease.
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October 2021 by Arthur Busch
This company must be going out of business. I have called them on at least 4 occasions and waited a total of 2.5 hours on hold. No one answers the phone! Even though I have been a customer for a number of years it is totally impossible to contact them. I sent an email and received no reply. They have an office nearby and there is no way to call there either. This use to be a great company. They had good service. I might contact this company once a year if that. It seems unless you have the CEO's cellphone number you will not be calling anyone if you have serious questions about taxes, your account and questions about your portfolio. Disappointing is perhaps too nice a word to describe my experience.
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October 2021 by J H
Andrew R. was very unprofessional. He seemed annoyed with every question and I was there a total of 3 minutes. Only reason I went there was because I waited over an hour to try and reach an advisor over the phone. He was even critical of customer in front of me for not using the app...customer proceeded to show him his flip phone. He did help me resolve a problem that was a very simple fix. Overall, poor customer service from this Fidelity branch.
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October 2021 by phillip aleci
when all other business are opening, including banks for personalized service, fidelity continues to show its lack of interest in their clients.!!!We could understand the need for appointments, but fidelity's lack of interest begs the question, " is there not a better option for customer service.Even our personal advisor demonstrates total lack of involvement.P.J.A.
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October 2021 by tom schnite
Made a depot to my checking account on Friday afternoon put it in lock box and no one even recorded it until Monday morning. Horrible customer service!!! I called Monday and they said it was my fault that I didn't use there app.
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October 2020 by Larry Feet
Don't know how they were . they didn't except my online account ?
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October 2020 by Mark Walter
I'm so glad to see a branch in the area
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October 2020 by lawrence hughes
Melanie and Mark are really helpful and professional. They patiently answer all my d*** questions and make sure by asking me why I'm doing things that I'm doing the right thing.
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October 2019 by Eve Lenti
Great Staff at this Office. The Manager has always gone above &Beyond to help with my account.
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October 2018 by Nick A
I thought their fees were very competitive
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October 2018 by Lynn St Peter
This is the 2nd time that I've been to Fidelity Investments in Clearwater FL and I highly recommend Fidelity Investments. Their professionalism and care here is outstanding. John Kent and his associate were extremely extremely customer oriented and professional
