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November 2023 by Diane Woody
Fitzgerald's have always done a good job servicing my Subaru. Yesterday there was a long wait time even though I had an appointment. They used to do a complimentary wash. Not yesterday. I do want to say that the service staff in the office are always friendly and helpful and I appreciate that.
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November 2023 by Bri Hart
I came to this dealership to purchase a pre-owned C-HR. By this point in my shopping, I had visited five other dealerships over the course of two weeks. I wish I would have come here sooner because my experience beginning to end was amazing.Anibal showed me the CHR, which was in truly pristine condition. I couldn't find a scratch or dent anywhere, unlike other CHRs I'd seen with some obvious wear / imperfections at other dealers. The tires were new and the battery was new / recently put in. The test drive went great, the car drove beautifully and it was actually a fun ride. Anibal was great to work with!I was up front with Anibal about the price point I needed, and he was up front with me about what he's capable of doing. I think he was quite reasonable in what he offered, so I happily bought the car right then and there!The purchase went quickly. I dropped off my current vehicle at home and took an Uber back to the dealership, during that time Anibal had the car cleaned again just to make sure it was perfect! The entire experience was great. I don't have a single comment or complaint. Anibal was honest and up front about what's possible and even helped me with the buying process because it was a little unfamiliar to me.I've heard great things about Fitzgerald Subaru and now I see why! A friend of mine leases their car through them exclusively, and another friend bought their pre-owned Jeep from them a few weeks ago.As someone who has been to several dealerships between Tampa & Clearwater, I can say this dealership was a breath of fresh air. Anibal was seriously great to work with, I cannot say it enough. He is what made the experience great, and the car has been a dream to have. I've had no issues since my purchase, the car is perfect.Fitzgerald Subaru, I hope you know how great Anibal is! Anibal, thank you again for everything!
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November 2023 by Dennis Herr
The people I worked with at Fitzgerald Subaru were professional and straight forward. I was looking for a certified Subaru, they showed me the Carfax and service history. When talking about the vehicle's price, they used a worksheet (Price/Term/Add-on Worksheet) that reflected the various charges. There were no surprises. At other dealers, one normally has to assertively ask for this type of pricing document.
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November 2023 by Carrie Ellis
Sales agent very friendly, knowledgeable, courteous and personable. I truly felt appreciated, heard and that my business mattered to staff. I have no doubt this business will continue to meet or exceed my expectations! Very highly recommended car dealership.
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November 2023 by Ross Harrop
The Fitzgerald Subaru team reminded us why we returned to Countryside to purchase another highly rated “safe” Outback. Our salesperson Adrian T. exceeded our expectations and ensured we secured our ideal vehicle…at the best price and the process was quick and painless! R&J
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November 2023 by Bri H.
I came to this dealership to purchase a pre-owned C-HR. By this point in my shopping, I had visited five other dealerships over the course of two weeks. I wish I would have come here sooner because my experience beginning to end was amazing. Anibal showed me the CHR, which was in truly pristine condition. I couldn't find a scratch or dent anywhere, unlike other CHRs I'd seen with some obvious wear / imperfections at other dealers. The tires were new and the battery was new / recently put in. The test drive went great, the car drove beautifully and it was actually a fun ride. Anibal was great to work with! I was up front with Anibal about the price point I needed, and he was up front with me about what he's capable of doing. I think he was quite reasonable in what he offered, so I happily bought the car right then and there! The purchase went quickly. I dropped off my current vehicle at home and took an Uber back to the dealership, during that time Anibal had the car cleaned again just to make sure it was perfect! The entire experience was great. I don't have a single comment or complaint. Anibal was honest and up front about what's possible and even helped me with the buying process because it was a little unfamiliar to me. I've heard great things about Fitzgerald Subaru and now I see why! A friend of mine leases their car through them exclusively, and another friend bought their pre-owned Jeep from them a few weeks ago. As someone who has been to several dealerships between Tampa & Clearwater, I can say this dealership was a breath of fresh air. Anibal was seriously great to work with, I cannot say it enough. He is what made the experience great, and the car has been a dream to have. I've had no issues since my purchase, the car is perfect. Fitzgerald Subaru, I hope you know how great Anibal is! Anibal, thank you again for everything!
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October 2023 by Charles Meenehan
We had a WONDERFUL experience.AYESHA STEPHENSON is an awesome representative!She was knowledgeable, professional and very (appropriately) friendly. My wife purchased a 2024 Outback and we were 100% satisfied with her EXCELLENT service!I wish we could buy a car from her...every day since we had such a great experience!!!
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October 2023 by Cheryl Lynn
I have bought several cars in my lifetime, and this was the most comfortable experience I have ever had. my salesman, Ryan, was fantastic, he was not a salesman he was a person. He made the whole car buying experience very comfortable. I would highly recommend this company, Fitzgeralds to anyone.
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September 2023 by Jacqui Turner
I just bought at Forester and the experience was great. There was zero pressure or slimy sales tactics from start to finish. Sara is a knowledgeable and is always available for questions and follow-up visits. Even the dreaded finance process at the end was easy with Andre. I would highly recommend Fitzgerald Subaru for anyone looking to buy a Subaru.
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September 2023 by Laurie E
The nicest people are in the service and sales department. I’m always pleased with their assistance plus the atmosphere inside is pleasant while waiting. Meghan and another young man were super helpful today.I don’t have to bring my car in often but at least 50% of the time, the car wash is out of service - the only continuous disappointment at this location. But hey, first world problems…Thank you everyone for your flexibility and getting my Outback ready to travel soon.
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September 2023 by lynn toth
I got the outback I wanted at the best price. Rudin Peqini was absolutely great to work with he went over everything about the car, so polite and knowledgeable this is the second car I brought from Fitzgerald Corina Baker was also helpful. I would definitely buy another car from Fitzgerald.
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September 2023 by A McBoo
Sean, Thomas, and JJ have been amazingly helpful and caring in my experience with getting my car new tires, and me safely back on the road! I appreciate all of their efforts, care, and knowledge. A huge turn around from previous Subaru experiences ❤️
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September 2023 by Palm Harbor
Usually good service, but today was bad. Waited 2 1/2 hours for an oil change/tire rotation. Yes, I had an appointment. Service Guy was great, but the mechanic overfilled my oil, and did not rotate my tires for a 4 wheel drive Subaru. Heck, I watched him. Plus, I had to adjust all my tire pressures, as they were off by alot. I am concerned that overfilling my oil will have an adverse effect on my engine? Help. Louis Lanni
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September 2023 by B.W. Prime
I don't leave a lot of reviews but I know a lot of people will look at these before they decide if they want to come here or not so I figured I'd just share my experience. I got a car from these guys a few years ago, from start to finish It was a very smooth and friendly experience. The first thing I said to the salesman when he greeted me was I'm not here to buy today I'm just here to look, he was more than happy to walk the lot and look with me, zero pressure to buy and definitely was not annoyed with my statement that I'm not here to buy a car today. Long story short we shared a laugh when I shook his hand and purchased the car. Good folks. When I'm ready for another Subaru I'll be back.
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August 2023 by Nydia Torres Rey
The gentleman who greeted me was amazing and Meghan treated us well at the check in and check out desk. It took very long for us to get service because Meghan was the only person there. I notice that the lady before me was greeted super nicely and Meghan thank her many times for the delay and even offer her and gave her transportation so that she didn’t have to wait there that long and when it was my turn she told me that it was going to be possibly more than two hours wait, no apologies, no offer for me. I ask her about a place to go close by to eat and she said, “you can go to the back, walk and you will find lots of places to eat.Well there are not too close and I ended up staying there on the actual waiting room inside the dealer for more than two hours.As soon as I saw my car out I went to get it. I honestly think that they all could do better in general.Before I go inside my car I needed to get a rag to clean the grease/oil left on my car keys and the side of the driver door. I took pride of my car and of course with all the rain my car was not the cleanest, but it didn’t have oil or bad smell inside.And one of the caps that avoid the air to leak from my tires was missing.Honestly, this was my first time and my last time coming to this place.I always serve my car at the Orlando Sports Subaru, I am new to this area and I rather drive 2,5 hours and take my car to then than drive 20 minutes to have this experience every time.