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February 2024 by Shannon DiBrizzi
This place is the only mechanic shop i trust. Mike is very nice and explains everything. Other then when i have to take to dealer for recall, Goodyear is the only ones to take care of my cars. Very trustworthy and honest.
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December 2023 by brian Kre
Mike and the guys are the best service center always take care of my 2 vehicles from tires to a/c wiperblades and are reasonable
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November 2023 by Pam Torrie
These guys are awesome. I scheduled an appointment and my cr was taken in on time. They're friendly and will take the time to answer your questions and suggest what's most important and what can wait if you're strapped for money. I also love that they're open on Saturday.
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October 2023 by Heath Schmitchen
Terrible hung up the phone on me after asking if my car is ready rude people terrible service never go back. The manger pushed his chest against me and told me to quit acting like a lady .Then I was leaving a customer came out to me and said every time he goes there that same guy has a problem with someone unbelievable lol all I wanted to do is spend money here and have them do all my family servicing
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October 2023 by Pete Sweat
I wanna share my experience here today with you!! I called for an appointment at 830 am today they had an opening at 930 and I was out in a flash!! Great staff Patrick was a big help!! Not your average repair facility I highly recommend Goodyear on East Bay!!!! Thank you ?
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September 2023 by Paul Davis
Absolutely love this place and wish I could give them more than a five star review. Super friendly and always pulling out all the stops to get the job done! Even though I live in port richey I still come all the way here. I recommend these guys to everyone. Mike Dolan is the man to talk to. He will fully take care of you and make sure you leave happy and with a working vehicle!!
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August 2023 by Charis H.
Not sure if I have the right location, but to the man with the beard and forearm tattoos that just came out within minutes to replace a tire on our local garbage truck did an excellent and quick job in this sweltering heat. Mister good year, I hope you have a GREAT year and if heaven is real there's a seat with AC and cold water waiting for you
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August 2023 by Lenore Powell
Was told they did not take my tire warranty to fix a tire, because payment from insurance wasn't reliable.Were going to charge me over 30.00 to plug my tire.Then when I took a business card was told call us next week and will see what we can do. Nope not in this lifetime.
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May 2023 by Melissa Wynn
Purchased tires and booked online. When I arrived there was a hand written note with " Not open on Sundays at this time" scribbled on it. I called another Goodyear location and they were able to get me in same day, but I did have to pay a second time. Now I've been on hold over an hour trying to get refund for the first $400. No from the store has bothered to contact me about the Sunday appointment they missed. Is very important to update hours on Google and your website if the stores days/ hours have changed. At the very least, don't accept appointments for that day!
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April 2023 by Kaitlyn Grawe
I had booked online and when they called they explained they may not be able to today as they were very busy. with me being off today they still let me come in at my normal time, I went to the wrong one and ended up being almost half an hour late. Huge line when I got here but they handled it with grace. James did a great job under pressure.he’s great at his job
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April 2023 by Sam Kue
James & his team at Goodyear are exceptional! This location is about 30 minutes from my house but worth it to know that my car is getting serviced properly. I was able to get same day service. Thanks for taking care of my car and answering all my questions. Customer service like this is hard to find these days. I highly recommend their service.
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March 2023 by Chris B.
Took care of our car with an oil change and rotation. Price was a little high but they were friendly and the shop lounge was clean .
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March 2023 by Joan Brennan
Amazing service from James! Showed care and concern and quick response after my car would not start on my planned one day trip to Disney World one morning !!
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February 2023 by Alejandro Gurulé
I went here to get new front brakes on a 2010 Jeep Wrangler because mine were starting to squeak. I replaced front calipers, rotors, brake pads and a tpms sensor. As soon as I left, my front brakes began making more noise than before. I returned and they took a look at them and said a part was loose on one of them. After "fixing" it, I left again only to experience more noise from my front brakes. I came back a third time and they ended up grinding down some "excess manufacturer padding" on my brake pads. I left and shortly after, I was getting noise from my front brakes again. I came back a fourth time and this time they were going to warranty out the front brake pads and rotors. It is nearly 2:15PM and I have been here since 9AM and they are just now finishing my vehicle since they had to wait for parts. And after it was finished, the manager had the nerve to question if I was driving it fast and slamming on the brakes and told me they were going to make noise regardless. The amount of time and effort I have put in trying to get an easy install of brakes is simply unacceptable. For $865, I expect no sounds or noises coming from my front brakes especially after replacing calipers, rotors and brake pads. Instead I am left waiting and driving back here multiple times, missing out on my days off from work, for them to correct their mistake and install. I will not be returning here and hope this review, which I never write, will dissuade future customers in considering doing business here.
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February 2023 by Tori Ham
James was awesome he took care of my car. The service was wonderful.
