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December 2022
Company is fine. Once I had my card charged for a Christmas special bc I hadn’t seen the email and i was refunded easily. They even gave me a credit. I have been very happy with the wine too.
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November 2020
I was with Laithwaites for about a year and had to cancel due to lack of funds. I absolutely loved them and will be coming back for sure. I've bought other one-off items from them since. Their wines were absolutely delicious and I had no issues with cancelling or other customer service experiences. Love love love them!
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August 2020
We have been with them for a few years now. Really enjoyed about 90% of the wines we have gotten. They won’t always be to ur liking, same as trying a new wine in a store. If you have issue with a wine, contact them. They will credit it. Any you especially like? You can order more separately.