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December 2023 by Alyssa Delgado
Antony was very helpful and courteous. He tightened my frames for me and even cleaned them for me without me asking. He was great.
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November 2023 by Brandon Antonius
This lenscrafters is awesome, staff was super helpful. Had my yearly eye exam at the in store office and they were super quick to help as I browsed and tried on every pair. My glasses were done so fast when I called me I had to ask them if they were for real! Fitting was quick as I wanted just a little adjustment behind the ears, I'll be back next year. This location is right across from the movie theater, so park on that side of the mall, when I went in the morning the smell of popcorn made me want to take my new eyes and go watch a movie.
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November 2023 by Mike Hicks
My wife had taken my Costa sunglasses in to this store a few months ago. But they said they don't repair that brand. Upon returning home, I explained to my wife they didn't need a "repair." Just one little nut had fallen off one of the two screws that held the left lens onto the frame. I finally returned to the store last week myself and explained this to the optician. He initially said he didn't think he had a nut that small but that he would check. He returned a few minutes later with GOOD news that he was able to replace it. NO CHARGE! How nice. I regret that I did not ask his name. Thank you.
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November 2023 by Janine Henson
I recently went to the Lens Crafters at Countryside Mall to purchase new glasses for one of my children. Anina helped us choose the glasses. She was professional, friendly, and knowledgeable. We couldn't have done it without her! We are very pleased with the frames she helped us choose. Not only do we love the frames, the price was surprisingly reasonable. I am very pleased with my experience at the Lens Crafters at Countryside Mall and I highly recommend this store!
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October 2023 by Georgia Mclaughlin
I just picked up my new glasses and I love them so much. I'd like to give Antony props for helping me pick them he was so helpful.and nice. I left feeling very happy! Also Diego helped me when I came back in amd he was great as well!
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October 2023 by David Sedrak
We received outstanding assistance from Diego during our recent visit on 10/4 to Lens Crafters, and we couldn't be more pleased with the level of service he provided. Diego's professionalism, knowledge, and genuine enthusiasm for helping customers truly stood out.Diego was patient and took the time to understand my eyewear needs, guiding me through the selection process with a wealth of product information. We felt comfortable throughout the entire process, answering all of our questions with a friendly and approachable demeanor. Thank you - Mary & David.
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October 2023 by Paul Gladwin
I came into the store during a very difficult time in my life with an expensive pair of sunglasses, belonging to my soon to be ex-spouse that needed a significant repair. I would note that the glasses were not purchased at this location or any other Lens Crafters. Although, obviously the staff had no idea what was going on in my life at that particular moment they were so very helpful and gracious. Both Antony and John addressed the issue in a positive manner and John skillfully repaired the glasses so they looked new again. They would not accept any money for this and just left me with a “you’re welcome” and a smile. People don’t realize how much some little moments of kindness can affect total stranger. I would recommend this store for as many stars as they could get. And again, a very big thank you to Antony, John and all the staff that day.
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October 2023 by Jane Tsardoulias
Heather at Countryside mall location went above the call of duty to try and make my new glasses a success and had so much patience with my problem on accepting the look of the glasses for me putting a second on hold and I ended up coming back that evening to make a return which I was so fortunate to get such and experienced young lady who did my return of the glasses I looked terrible in and I was able to purchase a pair of glasses that I just loved and she took care of everything. A shout out to Heather and Anina . Your professionalism and patience is greatly appreciated and as always gives Lens Crafters a 5 star in best service and Quality of product . Thank you to you both .
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September 2023 by Todd Rarick
I was very happy overall. The doctor that did my exam was very kind and patient with me. The staff at the front desk are great. The gentleman that helped me pick out glasses also very nice. My only suggestion would be better support when new contact users are trying to get them in for the first time. Two short videos and "go for it" was a bit challenging. I eventually got it lol. I plan on staying with this office for my future glasses/contact needs and recommending to family and friends.
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September 2023 by Leah Cowan
The dr was great. Antony who helped me with my glasses did a great job doing everything he could to make sure my bifocals turned out correct.
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September 2023 by Sharyn Grohoski
Antony was super helpful. I can never decide what looks good and he had an exceptional eye. I love both pairs. Thank you very much for all your help
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August 2023 by Sussy Castilla
Anina was wonderful in taking my prescription sunglasses order. She explained things thoroughly, was very patient, and even told me about different payment options. I’m glad she took care of me and would definitely go back.
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August 2023 by Judith Jones
The Store manager was great. I recently visited the store located at Countryside Mall, Clearwater Florida. I forgot his name he was a tall man. I think his badge displayed him as the assistant manager or Manager. I received a very warm greeting and was also shown eyeglasses of my interest. I visited lens crafters around 1pm on Sunday August 27,2023. I look forward to speaking with Felipe the manager or assistant manager regarding my next purchase. Hopefully within the next couple of months. Again what a great experience. The interaction I had with was Felipe was awesome.SincerelyJudith A Jones
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August 2023 by Liz Carroll
I have been a customer of LensCrafters for many years, and I love the staff of LensCrafters 0547.They are located at 27001 US HWY 19N. I would recommend this store and staff to anyone looking for great service, good products and kindness.
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August 2023 by Vanessa Hobbs
I had such an amazing experience here!! Antony is very professional and easy to talk to. He helped me pick out the perfect frames and was very patient and helpful! Definitely going back!