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November 2023 by Curtis Adams
Great customer service. Knowledgeable about products and attentive to my questions.
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November 2023 by Mike Bennett
Paul made the process easy, and was very knowledgeable about the Tempur-Pedic line that we were most interested in. Within about 20 minutes he helped us decide which mattress and base to go with. Excited for our Tempur-Pedic LuxeBreeze Soft mattress, and Ergo Power Base!
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September 2023 by Richard Murray
Steve was a great help to us as we purchased two bed setups today. He allowed us all the time we needed and gave us a lot of useful information that helped us with decision making. Would highly recommend.
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August 2023 by Kymberly
Steven was a great sleep expert and made my purchase quick & easy and the delivery and set up by Gabrielle was quick and efficient. Thanks for a great easy experience
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July 2023 by Brittany Bradley
Jeff was phenomenal and very helpful. Happy with the decision I made!
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July 2023 by Haven Somers
Our sales associate Randal Vallee was absolutely amazing through our whole mattress buying experience! He was very knowledgeable and helpful while educating us on which mattresses would be compatible for us.
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June 2023 by Nadia Hoballah
I had the easiest and best experience at Mattressfirm. Mr. Steve Ward is truly a sleep expert. Because of him, I learned that elevating my feet and neck can relieve so much pressure from the back! We purchased exactly the mattress that we needed and had a great night sleep for the first time in years! Thank you so much!
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June 2023 by Egle
We purchased our new mattress today - the third one from Mattress Firm! Randal, the sales person, assisted us, he was very friendly, professional and helpful. Very pleasant experience, highly recommended!
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May 2023 by Kathryn and Rick Parker
I had purchased another mattress from a mail order company and it was the most uncomfortable thing ever. They gave me a hard time about returning it too. Then I went to Mattress Firm where I was treated very well by Jeff who respected my budget and had me try several ones. I finally hit my dream bed and went over budget because I just HAD to have it! Thanks, Jeff, for making my helping my “dreams” good ones!
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May 2023 by D N
Stephen was amazing great customer service and did not push me to buy, but he did help me to find the perfect mattress for the needs I have. GO SEE STEPHEN YOU WONT REGRET THE DECISION!!!
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April 2023 by It's me
I have not got my bed yet so I cannot comment on that yet....I went in today...very nice saleman....no pressure....answered all my questions...liked their warranty and they have 120 day try and return if not satisfied.....this is the 4th store I went to in deciding which bed I wanted.....hope I love it!!! Price was equal to others I had looked at and free delivery is awesome!!
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April 2023 by Peggy Lebeau
I met with Jeff and he was very helpful in choosing the right mattress for me. He was not pushy in trying to sell a mattress or the highest priced one.
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March 2023 by LaCasa Vacations LLC
I have purchased 2 twin mattresses today and wanted to say that Stephen was very helpful. Definitely I will come back again to this store.RegardsAleksandra
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March 2023 by Richard Fruit
Last March we bought a KING SIZE MATTRESS .It was to be FIRM it was for about 7-8 months, After that it sag and BAD. I had placed a piece of 1/2" plywood on my side . With the time of 7-8 months my side 1 1/4 SAG . The SO CALL CUSTOMER SERVICE, told me we didn't get the (BOX SPRING) from THEM (MATTRESS FIRM)! OH BT THE WAY I DO NOT WEIGHT OVER 200 LBS. I am 67 years old and have alot of ARTHRITIS .I Sleep on a VERY good a MATTRESS, IT DOES NOT SAG ,like the mattress firm one . I WOULD NOT EVER TELL PEOPLE NOT TO BUY FROM (mattress firm) .I have to say the Sales Man tried and couldn't get any way either. By the way that was our 3rd or4th PURCHASE, NEVER AGAIN!
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February 2023 by Lynda Nolen
The salesman, Jeff was very knowledgeable. He didn't try to lead you towards one particular mattress, but rather provided you with the knowledge to make your own decision.