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January 2024 by Leonardo Gonzales
I want to mention this store in particular because two days ago I was there to buy four telephone lines and I had excellent first-class service from two young people who are really very polite, very professional and with great patience to explain everything to me step by step. Their name is José and the other young man's name is Juan. Thank you both very much for assisting me and I congratulate Metro PCS for having workers like them. I recommend it.
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December 2023 by Jewel Day
We wanted to make a payment and add a phone, she told us she didn't want our business. Really unprofessional and rude. I won't return to this store.
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October 2023 by Google user
Gus and Jenny went above and beyond to help fix our issues. We had to transfer over a number and someone made it very difficult for us. They were very patient and understanding and did way more than they should have to resolve our issues. Jenny, the NEW manager has changed this store around. I recommend anyone who has an issue that needs to be solved to come to this location.
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September 2023 by Carol Wiggins
-5 STARS! ***MINUS 5 STARS***THE ONLY LADY THERE IGNORED ME FOR OVER 1/2 HOUR. WHEN I EXCUSED MYSELF TO TELL HER I'M ONLY HERE ON LUNCH SHE SAID, AND I QUOTE "THEN GO SOMEWHERE ELSE" SHE WAS SO BUSY TALKING SPANISH ABOUT SHOPPING FOR HOME SUPPLIES SHE DIDN'T HAVE TIME TO TAKE MY UP TO $500.00 FOR A NEW PHONE. I'M BEYOND DISPLEASED. SO MUCH SO THAT I'M GOING TO DROP METRO AND GO WITH A MORE FRIENDLY PHONE PROVIDER.DO NOT, DO NOT, DO NOT GO TO THIS OUTLET! THEY ARE RUDE AND INCONSIDERATE. I'M NEVER GOING BACK
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September 2023 by Brandy Johnson
Gus and Jenny went above and beyond to help fix our issues. We had to transfer over a number and someone made it very difficult for us. They were very patient and understanding and did way more than they should have to resolve our issues. Jenny, the NEW manager has changed this store around. I recommend anyone who has an issue that needs to be solved to come to this location.
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June 2023 by Desaree Rosado
I had a problem with my phone not recieving or letting me place calls. The woman working there didn't try to help. Her only answer was buy a new phone. I was so disgusted I was going to leave metro. Instead I went down the street to drew and the gentlemen in there tried to help fix my problem which is all I wanted. I'm never going back to the store on golf to bay.
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April 2023 by Tracey Such
Falso advertising... I went in to look at the phones and they are labeled... \"Free with new line and activation\" \"__.__ without validation\" so I ask the guy working and he says they didn't have that promotion going on... My question is.. why in the heck do they still have phones with that promotion. I feel like I was conned. Not happy at all. I asked to speak to owner and got no where... \"
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April 2023 by Sabina Brandenburg
Absolutely horrible visit. If you want someone knowledgeable about Metro and phones, then I suggest you not go to this location. Customer service/ help was horrible. One word replies when I asked him questions. I felt very disregarded as a customer. He wasn't trying be helpful or useful. Needless to say my business will be done elsewhere. Plenty of Metro PCS in town.
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February 2023 by Ricky Craig
I hear the truck stop Tina shops here Tell her she still owes me for turning quarters into dollars
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December 2022 by Jerry Huggins
Went there to get my daughter a phone and very happy with the service. Best Metro pcs around.
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August 2022 by Kristina Lingerfelt
All they did was try to sell you the most expensive phone. He didn't even try and look up my info on his computer. I've been with metro for 3 yrs and the one on Missouri Rd. Bc at least they try to help everyone that walks in and not try qnd sell them the highest price phone or nothing at all
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May 2022 by todd newkirk
Christopher Soto the new store manager helped me save so much on my bill and set me up for autopay to save me time and money. I wish i could give 6 stars! Great service, i will never leave metro!
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April 2022 by CJ McBride
The manager Obie helped me get the phone I was looking for with no hassle. Answered my questions in a professional manner and went above and beyond to ensure I was satisfied. Great Metro!
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March 2022 by Solomon
Great customer service, very knowledgeable employees, the manager Priscilla, has been the best help ever!!!
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January 2022 by Marco Monster
First time to go to the store I went there because my store was out of tablets so I went to this place, Joshua is so helpful patient person and he'll answer all your questions with a smile.I'll definitely go back.
