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October 2023 by Phillip Greenwood
Friendly staff, great parts. Grateful for Akaydia for helping me find what I needed!
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September 2023 by No T.
I've used O'Reilly's for many years off and on when I need something. It seems like the caliber of employees has really gone to basically people that know absolutely nothing about how to fix simple things. This evening in particular I went in to ask for a couple things. First of all the guy was on the phone about trying to get his shift covered or something. He was a young guy probably in his twenties. I was going to walking around like "gee I need help". There was a nice young gal also very young. She asked if she could help. I needed some exhaust manifold studs. I told her there were some on the shelf but I'm not sure if they would fit as there were different thread sizes. She looked something up with the computer and said they can't order them nor can they see what size are in that car. The guy came over to try to help and he did nothing but act like I know it all in front of her but had no clue. He was saying that I needed to take one of these out and bring it in. I told him that's a pretty big deal when you're taking the exhaust manifold off Just to see what size. He was kind of argumentative. I pondered around a little bit looking for what I needed and couldn't find it. I went to the desk to have them look up the exhaust header and they told me it couldn't be ordered. I was striking out. I tried to explain to this arrogant kid at the computer how I was going to flush the power steering fluid. He pointed me to a hand pump siphon. I told him that would not work to get all of the fluid out of the actual pump, but sure it could take some fluid out of the reservoir. I basically explained to him how this is done. You jack the car up so there's no wait on the front wheels You unhook the output hose of the pump to a bucket on the ground or a coffee can sort of thing. As you slowly turn the wheel the pump spits out the old fluid. He couldn't understand this and look something up on the internet which was some bozo in his garage that obviously was not a mechanic. He was definitely arguing and talking about things he had no clue about. I would much more appreciate somebody telling me they don't know about something than to BS their way through it. He clearly was overconfident and pretending like he knew something. It was very annoying.
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September 2023 by Ashley McGinnis
Very helpful staff.
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September 2023 by Fred Hamilton
Great team and service every time and a very knowledgeable staff
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August 2023 by Nifty Sin
I'm thrilled to give Orielys a 5-star review! I recently purchased a coil for my car and had an excellent experience. The product was of high quality and exactly what I needed. What really stood out was the exceptional service provided by the manager, Nick. He was incredibly knowledgeable, friendly, and went above and beyond to assist me. The level of customer care and the quality of their products make Orielys a top choice for all my automotive needs. I'll definitely be returning for future purchases.
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August 2023 by Carlos and Ruth
Great service and the first time that I see a clean outside parking! Great job!!
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July 2023 by Marty C.
We stopped by to hunt for an air filter for the car. The salesman was friendly and helped us locate the part. The whole transaction went perfectly. The store is neat and tidy. There are so many parts stores on this section of Gulf to Bay in Clearwater but this one is the best!
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April 2023 by Erik johnson
Good staff generally have everything I need in stock
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March 2023 by Carri Lane
The place is quite. However I was taking care of last even though I was in front of other. Not a good experience will not return there
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February 2023 by Katie Schneider
Joseph was so helpful!!! Professional, kind and went out of his way to help me. I am truly grateful!! You've earned a customer for life!!! Thank you so much!!
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February 2023 by Scott Blew
Good products the associate I dealt with was not well informed
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December 2022 by Tony Bragger
Great service and they had my $126 light bulb the next morning. I'm happy with them just not the price of my light bulb. On a side note it's not their fault that my light bulb is so damn expensive. LOL
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December 2022 by edward herrmann
Guy charged me for an extra O2 sensor
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October 2022 by Tim Simmons
I called here because I was in an auto accident in Clearwater. I needed a driver's side mirror to get back home to Michigan. The employee Joseph got me a mirror in less then 12 hours! And helped me install it! Thank you Joseph! You were a big help! Highly recommend!
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October 2022 by Chris Duclos
Knowlegable staff and friendly. These guys make doing business easy.
