Petco

Most Recent Comments

• March 2025 by Taren Culgan
  Nice staff they are very helpful with helping you find stuff in the store and checking the back to see if dog food you need is in stock.
• March 2025 by Jim Bratton
  Nice store. Very nice and helpful employees.
• March 2025 by Al Limone
  Large variety of pet needs, nice staff, and clean fish tanks. I love shopping here
• March 2025 by Nick Scarpetta
  Great selection of products for any pet you are looking for
• March 2025 by Soyeun Yang
  We brought our 8 month old puppy here for a bath after a day at the beach while on vacation. AyJay did a great job with him! Grooming area was clean and well maintained. Saw a few dogs being groomed, and all looked happy to be there.
• March 2025 by Bones
  The long hair calm guy that sometimes helps me with fish is absolutely AMAZING. the two fools in there today are a JOKE. waited for the better part of an hour for service telling other customers it's not his fault just for him to skip me twice then tell me the sale that's clearly advertised still right now isn't in effect anymore. I've managed many stores. When you make that mistake you give the customer the sale. Especially when they waited for 45 minutes for ABSOLUTELY NO REASON. I refuse to shop with the thick guy that obviously hates working.
• March 2025 by Maureen Moss
  I had the worst experience! One of the representatives, Sabrea, is very condescending and passive aggressive. The manager Lauren had absolutely no clue what she was talking about and accused me of buying multiple fish and bringing multiple fish back without even looking at my purchase history. The store manager Deb spoke to me with such disdain and had such a nasty tone in her voice when she was speaking to me. These people are rude, disrespectful. I've contacted corporate for defamation of character. I will never shop at this store again because of this! The picture attached is the fish that I bought from them sitting under the filter to hold himself down and keep him from floating up because he had swim bladder when I bought him. Less than an hour after buying the fish I called the store back and told them that I thought I bought a fish that had swim bladder. Instead of them asking me to bring the fish back, when I asked "what is the return policy of the fish dies", Sabrea, who sold me the fish, told me that if the fish dies within 30 days I need to bring the dead fish back in the container that I bought it in with the receipt and they would refund my money. For the next few days I cared for the fish and then contacted the vet, on my own dime, and the fish was diagnosed with swim bladder with an underlying diagnosis that we weren't sure, either being parasitic or something else. After 3 days of watching this poor fish suffer and struggle to get comfortable, my vet told me to give him erythromycin. I did that for 3 days and he seemed to be getting worse so I called Petco and told them the situation. Holly was amazing and told me I could bring the fish back within 30 days but I didn't want them to kill the fish so I asked what they would do with it and she said that they would seek help from a veterinarian. I bought the fish on February 22nd and took it back on February 28th. On March the 2nd I went back to the store to buy another betta fish to put in my 10 gallon cycled tank. Sabrea refused to sell me the fish and told me that I had bought multiple fish there and have brought multiple fish back sick from poor water quality. I told her that was just not true I've only purchased two fish and one of them is completely fine. When I spoke with the manager Lauren she said the same thing without looking at my purchase history to confirm that I have not bought multiple fish and brought multiple fish back. If possible I would like to get an email from the owner so I can give them my phone number so we can discuss this. I have never in my life been treated like this from an associate at a store or especially a manager. The store manager Deb accused me of talking nasty to the people that work there which I would never do that and she also said they gave me a lot of advice that I never took. How would they know? I took all of their advice and did what they suggested. In fact before I started purchasing fish there, I was helping a neighbor with their fish who had a fungal infection, it was a betta fish, and they suggested Pimafix and Melafix. That fish ended up dying and when the veterinarian told me I should have used Betafix and I explained this to the people at the store, Jessie mainly, he wouldn't even stop for a moment from cleaning the fish tanks and wouldn't make eye contact with me and didn't even look at me when I told him this. I've never been treated so poorly in my life and I did absolutely nothing wrong but try to care for a sick fish that I bought from Petco and then return him when I couldn't afford to give him the care that he needed. None of this is my fault. I am complaining about defamation of character and being treated poorly, very poorly. When you're a manager, even if you hate the person that you're speaking with you should never show your distaste for them. I know that from working in the retail world. I also have videos and emails from my veterinarian when you reach out to me I can show you these.
• March 2025 by Jessica F
  They can be a little slow sometimes but they are always helpful and I always get what I need.
• February 2025 by Angela Pate
  We used that grooming serive and they did a great job
• February 2025 by Krystie Green
  Went in for fish. They had a great selection of live plants and a lot of varieties of picasimus fish that way we're looking for
• February 2025 by Steve Buller
  Good selection and friendly staff.
• February 2025 by Lawrence Holden
  Excellent grooming by Shannon on Cassie 🙂
• February 2025 by Nataly Chico
  Worst experience ever Tuesday February 11 at 5:50 pm. This lady was refusing to sell me a freaking fish, I think I should be able to buy whatever I want with my money. Worst costumer service. I believe that if you are a worker of a store and Im asking you to buy something you should simply be able to give it to me like every other PLACE!!! Never coming back to this Petco.
• January 2025 by Freeland Mark
  Nice clean store, friendly staff
• January 2025 by Jeffrey Thomas
  Tried to buy new leash and collar for my dog but no one was at register. Waited for a few minutes and made some noise to get attention and a female staff member from a couple rows overs said she’d be there shortly but I could overhear her continue her non work related with a coworker. Waited a couple more minutes then left items on counter and walked out