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September 2023 by Mamoun Abu-Rumman
Excellent customer service making sure I got exactly what I needed for my business. The staff took their time to carefully explain all the options and what would be best. Delivery was also a great experience. Gentlemen set up the chair and disposed of garbage. White chairs are not easy and he handled it with kit gloves. Outstanding!
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September 2023 by Irena Nolasco
I had great experience buying my high end barber chairs(Takara Belmont) thru Salon centric. Stephen was a great sales man , that gave accurate time frame , info and followed thru everything that we have arranged . I highly recommend !
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September 2023 by Brooke Houle
So thankful ! Steve came in on a holiday to help us with a new shampoo bowl unit as we needed it next day! He answered all our questions , it was quick and painless & fair pricing !! Will return!Thanks again salon smart!
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February 2023 by Wislynn Steele
We will definitely come back here to buy more salon furniture. Yali was amazing, friendly, and very knowledgeable. Great customer service !! We love our new chairs easy to assemble and definitely brings a great new vibe to our salon!!
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February 2023 by Annamaria Morello
Yali at salon smart was very professional and really went the extra mile to help me find my massage bed and needed accessories. The whole experience was smooth and seamless. I highly recommend Salon Smart for your any of your salon and spa needs you won’t regret it! ?❤️
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January 2023 by Tania Jimenez
I'm an independent stylists so I don't buy much but twice now I've bought from Salon Smart. I love my work cart and new chair I picked up today. The staff is very friendly and knowledgeable. Especially Yali, she's a doll and great to work with. She helped me find the quality items I needed in my budget and had them ready for me to pick when I arrived. Highly recommend Salon Smart
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October 2022 by Elizabeth Tudryn
Loved the fact that I could physically go to this business and location to actually see and try out the equipment. Steven was very helpful and patient in doing so. I would highly recommend this business and this equipment.
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August 2022 by Christina So
Amazing customer service!! We ordered 6 salon chairs, 3 shampoo bowls, and 4 floating stations. Of course with such a big order, there were a few hiccups with small missing pieces and a bit of damage from the delivery. Our rep. Paula was extremely quick to resolve any issue and sent us replacement pieces ASAP. Paula was extremely helpful and provided excellent service with her prompt responses and follow up! Very very happy customer here!
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July 2022 by Keith Nachbor
We couldn’t be happier with the experience we had. Very knowledgeable and they had 25+ shampoo bowl on the floor for us to look at so we could make a quality decision. Highly recommend and as needs arise we will use them for future purchases.
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July 2022 by Dawn Tanney
We had an appointment with Yali however she had a family emergency. So Stefan helped us with our purchases. He was patient and kind! The warehouse put together a Pibbs portable pedicure spa and record time for us to see they and also helped load my vehicle with another purchase. Thank you so much thus far ...
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June 2022 by Paige Hilbert
Paula at Salon Smart was extremely helpful and knowledgable. I wanted a company that I could actually call and speak with someone (a lot of online suppliers dont have working numbers, which seems to imply they just want your money and you can forget about any kind of warranty).I was able to ask questions about weight limits and other info that wasn't necessarily on each and every item list and received a fast response.barely had any use with my equipment yet, but so far so good. at least i know if anything goes wrong they're real people to talk to, and based in the US
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April 2022 by Rick Reichenbach
Steven was very professional and helpful with all questions and equipment that I ordered from Steven at Salon Smart.I will continue to do business with Steven at Salon Smart for all my Salon needs. Thanks Again for doing business the right way by taking care of your customers.
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March 2022 by Jens
Our sales representative Yali was awesome! She made the purchase experience super easy. We were super concerned about lead times and delivery. She took time answering our million questions and made us feel really comfortable. We were quoted a 3-4 week wait but our reception desk arrived much sooner than expected. It's great quality and looks beautiful in our new space. Thanks Yali!
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February 2022 by Cole Scott
Do not buy from them !!! Scammers !! They will sell you broken salon Products .. Bought two salon chairs returned them the next day. With no help . They Would not replace them.. Horrible customer service , horrible company.. Buyer beware.. do not buy from them you will be disappointed and out of money …
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October 2021 by Alana Gibbs
If you're in the market for new Salon equipment, check out Salon Smart. They're a great local company who has good prices and amazing customer service. My rep, Paula, was awesome and super helpful. I had been searching for a new pedicure chair and came across their website. Paula gave me all the info I needed and got the chair out to me VERY quickly. AND even followed up to make sure all was well with my delivery. Being a small business owner myself, to me customer service is everything. They 100% went above and beyond. I will definitely be using Salon Smart again for any equipment needs.
