The Original Mattress Factory is a business that specializes in high-quality, factory-direct mattresses and box springs. Hand-built in a local factory, their products are designed to offer better comfort and durability at competitive prices compared to mainstream brands. Customers appreciate the no-pressure shopping experience and the knowledgeable staff who provide detailed information about the mattresses.
The store features double-sided, flippable mattresses made with premium materials, along with real, flexing box springs that enhance long-term comfort. They also offer custom mattresses for unique needs, such as RVs and boats. Many reviewers highlight the excellent customer service, noting that employees are friendly, professional, and attentive.
Delivery services are praised for being straightforward, with options for drop-off or setup available. Customers have reported a noticeable improvement in sleep quality, with many stating they no longer wake up with backaches. The store also provides a 12-year warranty and a 365-day exchange policy, ensuring customer satisfaction.
Overall, The Original Mattress Factory is recommended for those seeking durable, comfortable mattresses that are crafted with care and offered at fair prices. Reviewers express gratitude for their positive experiences and the improvement in their sleep quality after purchasing from this employee-owned company.
My husband & I had a great (and relaxing) experience at the Original Mattress Factory. Our salesman, Pedro Alzate was terrific, answering all our questions and taking time to let us try a variety of mattresses and foundations resulting in our purchase. We highly recommend the Original Mattress Factory.
October 2026
We are truly pleased with our Original Mattress Factory purchase! The most comfortable mattress ever! Josh our salesman was extremely knowledgeable of his products and company! A real pleasure doing business with him. We highly recommend him and this company!!!
September 2026
Josh knows how to make customers for life. He and the team made sure my new mattress purchase and my past mattress purchase were all top notch and handled down to every detail. Thanks Original Mattress team for the superb customer service!
