The Original Mattress Factory is a business that specializes in high-quality, factory-direct mattresses and box springs. Hand-built in a local factory, their products are designed to offer better comfort and durability at competitive prices compared to mainstream brands. Customers appreciate the no-pressure shopping experience and the knowledgeable staff who provide detailed information about the mattresses. The store features double-sided, flippable mattresses made with premium materials, along with real, flexing box springs that enhance long-term comfort. They also offer custom mattresses for unique needs, such as RVs and boats. Many reviewers highlight the excellent customer service, noting that employees are friendly, professional, and attentive. Delivery services are praised for being straightforward, with options for drop-off or setup available. Customers have reported a noticeable improvement in sleep quality, with many stating they no longer wake up with backaches. The store also provides a 12-year warranty and a 365-day exchange policy, ensuring customer satisfaction. Overall, The Original Mattress Factory is recommended for those seeking durable, comfortable mattresses that are crafted with care and offered at fair prices. Reviewers express gratitude for their positive experiences and the improvement in their sleep quality after purchasing from this employee-owned company.
Shannon was our mattress representative. She explained everything in detail. Pleasant personality.
February 2026
So many great things I can say about this place! The mattress are crafted almost in store, the employee who helped us, Justin, informed us about all the steps they take to improve the quality of their products, safe to say he was amazing! Love my mattress!!
November 2025
Very nice showroom! Really helpful employees!!! No gimmicks or selling pressure! Very knowledgeable about there products they sell, to help you find the right mattress!
