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April 2024 by six seven
Staff was very helpful always there never had to look around for someone. Patient and accommodating, the cute girl working there knew what I needed even before I did and she was right ?.So what are you doing reading this still wearing that tight beat up stained pair of pants (just me?) come and get you some fresh quality gear at a good price.
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January 2024 by Teresa Lea B
Misty was incredibly jovial, kind, and determined to help us with our choices and options in purchasing shoes. She makes shopping experience in Tilly’s very peaceful. Marissa at the front desk was also very pleasant and checked in on how our experience was while shopping, also very nice indeed. We are very appreciative of the stress-free shopping experience and plan on returning in the future. This store has done a fantastic job of hiring individuals who care about the consumers experience.
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September 2023 by Patrick Carlton
What a great store! Fantastic product in the store and a great selection of marked down appeal as well. Dillion helped me and was a absolute professional! The store vibe was alive and fun. Will def be shopping here again in the near future! Found three items I couldn’t leave without!
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April 2023 by Austin Kelter
I'm seeing all these negative reviews about customer service... If you go in while Ivan is working you will not be disappointed. He's very personable and attentive. He greets you, let's you know he's there for assistance, let's you shop and then checks you out promptly.
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January 2023 by K W
Decent selection ? employees working the register should be a little more energetic amd take 5 minutes per item to roll and place in the bag.
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December 2022 by Michael Mesquit
I was told they had a danny devito limited edition sweaters by one of theSales person I think his name is mcclendonWhen I arrived there were no danny devito limited edition sweatersNot only I'm I upset but now I have to face my wife and tell her that her Christmas gift is ruined, this will be the final straw in our marriage and I will have a lonesome Christmas all by myself
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August 2022 by Marissa
The customer service from Jordan was great. I was able to find a pair of shoes that were out of stock with Nike, so I am glad I went into the store.
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August 2022 by Sue DePasquale
Great tee shirt selection and a fabulous pair of Doc Martens ?
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June 2022 by Katherine Burns
Nice store as far as apparel goes but I cant say the same about the customer service. I was there a few days ago to buy some shirts and was completely ignored by the only staff member I saw. He was a tall, skinny medium skin toned- (not sure of the exact ethnicity or race but he was a poc) with long curly hair in a ponytail. He looked dead at me and cut his eyes at me and dropped his head to the counter. I left and bought some shirts from spencers instead. It was unfortunate because I like Tilly's.
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January 2022 by Kaitlyn Thurman
Very fatphobic, I am a medium woman and medium-sized clothes did not fit me. The smalls look like kids clothes. Very horrible experience and the staff were mean to me about my size.
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September 2021 by Advantage
Store manager Emily Mogleski is so ignorant , not someone I would put in front of my business . I stated I had a medical condition and she stated she didn’t care and to put on a mask. then threw me out of the store for not compiling. We will be filling a complaint .law suits from people with medical coming. Owners beware .
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September 2021 by シkonnuxia
people in the store were pretty chill and helped me with that i needed. also for everyone who was crying about not having to wear a mask, cope.
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May 2021 by LuisJoel Gaytan
Still requiring masks even though it is not legally required.
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October 2020 by C W
Was denied entry due to no mask . I stated medical was the reason & I told her . she told me I couldn’t shop. so crazy to treat people this way store manager needs education on mandate.
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October 2020 by George Amer
Also got kicked out coz the manager Emily Mogleski and I told her medical but she still refused to get it. what horrible store .