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April 2024 by Dana Rinaldo
Great selection and if they do not have your size, they can ship it for you!
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January 2024 by Evie Miller
I love this store. You can get their clothes cheap on line
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November 2023 by Michelle S.
well the girls in the store are great, however your customer service line is ridiculous and ordering, on hold forever. I place 5 separate orders within 2 weeks, my order says processing then canceled. I went back online and the same items I ordered were still showing available. if you see something on their website "available ". good luck! The representative did not know how often the site was updated or what was available. Highly disappointed. please update your website for what isn't available! And what is available!
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October 2023 by Will Fithian
Went in there with My wife and son and felt very uncomfortable with a dude who works there and was masquerading as a woman. Don’t appreciate it. Won’t be shopping there anymore until common sense and morals return.
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September 2023 by Rebekka Huneke
Every time I come here the staff is always super helpful. It's the only place I feel comfortable shopping for undergarments, and I don't feel self conscious or judged while looking at plus size clothes. They helped me realise I was wearing a bra that was several sizes too small, and I am very greatful to them for that. The only thing I'm not a fan of (which has nothing to do with the staff of this location, so I did not take stars off for it) is the Torrid credit card. That entire experience was an absolute nightmare, and I never even got my physical card in until after I had canceled it, 6 months after opening the account. I spent countless hours on the phone arguing with them, and even after I closed the account completely and paid the balance in Full, all at one time, they still sent me bills for interest on the card and all kinds of other nonsense. I had to argue with them for over a month about the card already being closed, so obviously I didn't owe them anything. At which point they tried to charge me a late fee because I didn't pay the interest on the closed card. It was an absolute nightmare, I DO NOT suggest getting the card. Commenity bank services it, and they are absolutely AWFUL to deal with. AVOID THE CREDIT CARD LIKE THE BLACK PLAGUE. Which still exists in the U.S. and is carried by gophers (among other plagues), btw. Interesting fact for the day, just google it. ?
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August 2023 by Melinda Thackrah
Great clothes, especially on sale. Lovely store and the staff were super helpful! Been a customer for years!
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August 2023 by Bonnie Capen
The staff is very pleasant even if it was busy with back to school rush when I was in. Might go back when it's not so busy next time. Had some good sales on, when I was in as well. Lots of retro fashion is in right now. Colors that don't look good for me! I will look again as we get into later fall styles in store. On the plus side I found a cute top while I was in!
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August 2023 by Princess Lilly Unicorns are my Thing
I don't like where the prices has went on everything in the last few years but they have cute clothes
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June 2023 by Amanda Johnson
Nice torrid store. Employees are nice and helpful. High prices sometimes you can find a good sale going on.
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April 2023 by Ringo Beeler
I got a jacket online and on sale for 59 dollars. I got it one size up to be able to wear over a sweater, etc. The jacket must run big because it was way too large. I asked someone in a mall store ( Saint Pete Fl. )if I could exchange or return it. I was told that if it was past a certain date I would only get what I paid on a store card. Great... right? I had another appointment in Tampa soon, so I went to the store closest to my doctors appointment, but the woman in this store informed me she was doing me a favor by allowing me to return the jacket. Then, she proceeded to ring up everyone in line before she would assist me. Although I was at the counter first, I stood quietly until she finished. She handed me a gift card and said, " You only paid 23 dollars for the jacket. I didn't have to give you anything. " To which I said, " No, I paid 59, and you should have asked if I would except less than I paid, but if the 30-something dollars you just shorted me is worth losing a customer.... then your store is not for me. " I did like most of their clothes but the t-shirts are made of very thin fabric that looked weird on me. I must say I would have gone back for the dress clothes but not now. I'm just really tired of dealing with truly rude people. No reason for this because I am never mean, even with rude people. I refuse to be pulled into someone else's nastiness. I just won't shop at Torrid.
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March 2023 by Cody DiCicco
I love this store. The employees are all super welcoming, they make me feel normal and help me find anything I need. They never judge and are open and honest about how clothes fit. They have great personalities and are super knowledgeable on sizes. They are always willing to look online if they don't have something!
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December 2022 by Patty G.
The ladies working this evening were helpful and personable. Left with everything I was looking for and was happy when I was done. I hate shopping, so that is saying something.
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December 2022 by Dana Vassalo
very friendly and professional.. awesome customer service and stylish variety
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November 2022 by Lazlo Arcadia
For plus size ladies having trouble getting sized, make sure to swing by and have these ladies help you find something fabulous!
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August 2022 by Devon Sobut
Less expensive than many other mall clothing stores... Lots of deals to be found... Wide selection of options for all body types
