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August 2025 by Kathy Romero
Whenever I have to return an item from Amazon, I always go to this particular UPS store, Miss Kasey , Mr. Riley and Mr. Regis are usually the people that help me. All three are very, very friendly and they always welcome me when I walk in the door, They are always very helpful when I need to bring up something on my phone in order for them to get a ticket to send my package out. It makes me happy when I need to return something from Amazon and that is because I get to go to the UPS and see if not all three that day at least one of them that day I love this UPS because of the employees that work there!!!!
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August 2024 by Kristen Varona
Drove 40 minutes after calling and checking Google to make sure they are open on Sundays. Both say till 3pm. Showed up at 1:57 with it closed. So 40 minutes here. 40 minutes back. Won’t go back to this location.
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August 2024 by Tim Ragan
Very friendly and helped me tape my box. Much appreciated!
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August 2024 by Charity Campbell
At least one of the employees needs to be trained on the locker/luggage storage. I already made a reservation for it and when I went in and said I’m here for it with my big backpack the first employee immediately said something like “we don’t do that here.” That made me panic that maybe I was at the wrong spot, and without a car. Fortunately there was another employee who figured out what I meant but made the excuse that normally people bring in luggage. So what! I clearly had a big, stuffed backpack with me. Then when the first employee went to check me in for it he thought the code was just supposed to be numbers even though I kept showing him my code, which could be either scanned or typed in, and he had to wait for the other employee to tell him the obvious that what I was showing him was my code. When I went to pick up my backpack there was a different employee who also was a bit confused with what I meant when I said I’m here to pick up my backpack I have stored, but fortunately he soon figured out what I meant.
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July 2024 by Briana Horlback
I called the store 3 times to ask a question about a service I had. No one answered I drive miles away to the store and 3 employees are inside but no one was available to answer within the past 15 minutes? Then they’re are not even able to service me and help me get my fingerprints done because no one isn’t knowledgeable about a service they are offering. A complete joke and waste of my time.
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June 2024 by beachbum
fast, friendly and professional !
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June 2024 by Elizabeth Dimond
This UPS Store is amazingly helpful!! Riley is the best!!
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June 2024 by Sally Prothers
Excellent knowledge and service at this location on Fort Harrison in Clearwater. The staff are great! Thanks again, Reilly, for your help yesterday!
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June 2024 by Tee Tee
Most staff are lazy and not helpful at all. Several times I seen them chatting in back instead of helping customer.
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June 2024 by Kailynn Nichols
Came in with way too many returns and the store manager Riley made everything super easy!!
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June 2024 by Patti Candelari
Customer service: superb. Riley had my things ready when I walked in! Kasey greeted me with fast service. They are on it! very professional. I go to this store continually. And they have a notary service
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June 2024 by Laura Smith
Reilly was excellent. Paola contributed to the customer oriented friendly vibe. I knew this location for its reliability but today I was blown away… I felt like the focus here is to make customers feel attended to and appreciated. I was given kindness and I could see my order being treated immediately and with respect & care.
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May 2024 by Jane Davis
They have different shipping options among USPS, UPS and FedEx to get the best price.
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May 2024 by Cary bg
good service. Good people.
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May 2024 by Desiree lynn
Poala has wonderful customer service even when she’s got a line full of customers.
