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February 2024 by Kristin Perrone
Still standing in one line for 15 minutes,staff organizing underwear but not ringing customers up standing in line and they don’t seem to care…not the first time this has happened!Use to be the best and efficient place to shop but now it’s so Annoying!
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January 2024 by Frank Van Iersel
My wife found what she wanted quickly. That’s always a bonus
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January 2024 by Jada Monroe
Victoria's secret is nothing but crooked and haters. I have been a Victoria's secret credit card customer for many yrs. They have done nothing but discriminate against me because I'm transgender female. Well I'm done, I am with them! I will never step foot in another Victoria's secret store ever again. And, I will never recommend Victoria's secret to anyone. Their stuff is cheap anyway and definitely over priced.???
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January 2024 by Valentina L.
When I started going to the store nine years ago, it was bustling with young people, working there and eager to help you. Now, if you go there, you can barely find someone to help you. They have hired more mature people, which, unfortunately means things are going to go slower as they try to help you. And I don't see some of them being physically able to move about the store , quick enough. I think that there are certain jobs that are better for mature, elderly people, such as maybe just standing and greeting people. But an extremely busy store like this should not have people that are not able to keep up with the demands. I went in there during their semi clearance sale and unfortunately there was a long line and they had moved the register in the middle of the store. Which seem to confuse a lot of people as they went towards the back to the counters and had to circle back around to the front. The people that they have working there seem to still be learning the register. They kept making mistakes and having to start over. I just think the workload is too much for somebody that isn't a little bit more useful and knowledgeable as computers and registers work. I also purchased a five for $30 panty deal and I know I picked out five and when I got there she told me I needed to pick one more out so I went all the way back over and picked one more out and then it turned out she just didn't see the other one that I had in the pile by the register. That was their first mistake. When I asked for a particular size bra, the older sales person responded with "WHAT MAKES YOU THINK YOU NEED SIZE 40G?" Honestly, I wasn't expecting such a rude response, and it is really not for her to say and question my bra size, I felt it very offensive, since I should know my own bra size! I just feel like they really need to revisit the hiring process and really go through, and not only find people that are a little bit more focused, but also they need to hire more people. And WHY on earth, there would only be two people running the store when they're having a massive sale throughout the store is beyond me !
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December 2023 by Mike Merrill
ONE cashier at mall store for lunch hour crowd and three old ladies supposedly working but not doing a thing .Great merchandise but poor planning for customers
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November 2023 by Myrna Peralta
I love the sales lot of stuff is very petite but I like to start not bad
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September 2023 by Pete Ponyboy
Went in and grabbed body mist for my wife. Friendly and helpful service. Products are easy to find.
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September 2023 by Raevyn Troughton
Got harassed by an older staff woman here with blonde hair. Beware this women thinks 50+ years of working in what I’m assuming she meant bra industry, excuses her behavior of being snarky and condescending to a younger person who didn’t want to be sized and didn’t need help. To come up to a stranger you know nothing about and say you know what they’re holding won’t fit them and to just continue to talk over them and tell them what “would fit them” while looking their whole body up and down all the while being demeaning, when they already told you more then once that they didn’t want your help at all. Apparently other staff excuse this women’s behavior by dismissing it as her personality when it’s brought to their attention, even if you’re crying. I’m humiliated. if you want to be respected by other women while shopping this Victoria secret ain’t it. Be aware.
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September 2023 by Lynsey Troughton
Got harassed by an older staff woman here with blonde hair. Beware this women thinks 50+ years of working in what I’m assuming she meant bra industry, excuses her behavior of being snarky and condescending to a younger person who didn’t want to be sized and didn’t need help. To come up to a stranger you know nothing about and say you know what they’re holding won’t fit them and to just continue to talk over them and tell them what “would fit them” while looking their whole body up and down all the while being demeaning, when they already told you more then once that they didn’t want your help at all. Apparently other staff excuse this women’s behavior by dismissing it as her personality when it’s brought to their attention, even if you’re crying. I’m humiliated. if you want to be respected by other women while shopping this Victoria secret ain’t it. Be aware.
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September 2023 by Linnea
They keep the period underwear in the very very back of the store which feels…. At the most anti-feminist and at the least inconvenient: The panties are disorganized despite being hung on rotating displayed. They are not organized at all by size so you have to look through all of them. I had two coupons both of which were sent two weeks apart but expired in the same day, which was a week before my arrival in Tampa. The associate was extremely unaccommodating and was not helpful. She told me to download the app and see if I had any rewards. I was just a few points away, but none awarded. So I ended up putting half my things back since she wouldn’t honor any of my coupons. This would have never happened at the stores I frequent in the north-east.
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September 2023 by Amy Lehman
Came into this location today for a bra fitting for my teenage daughter, the African American woman that helped us was very knowledgeable and helpful. We got exactly what we needed and they ordered an item that wasn’t in stock . Young lady that checked us out was very nice . Overall good experience would recommend this location.
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September 2023 by Adrianna Lowe
Would never drive two hours round trip ever again if I'm going too do all that driving I mightest well go out of my way to Tampa Florida Victoria secret the store manager is ignorant the regular worker is just plain nasty very dry personality tells me my $100 dollar bill is fake runs it through a machine that they didn't even care to mark or put up it in the air just not very UNEDUCATED NO KNOWLEDGE individuals working for a billionaire company store would you have rather me pay all in one dollar bills in a high volume tech store like seriously it's y'all's loss more cash flow in my pocket thanks I might have driven out of my way but it was YOUR LOSS MY GAIN
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July 2023 by Alexandra richeson
Didn’t have my size in the item I wanted so they ordered it for me and sent to my house. Very good customer service.
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July 2023 by Jennifer Morris
My God extremely low staff for such a big store and huge check out counter closed. I get there's not that many shoppers in the week but during the week and for the prices they charge they should have more than 3 staff members for the store. Manager said payroll was cut. That's disgusting for a brand like victorias secret. Get it together !
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June 2023 by JulieAnna Ochoa
Poppy was AMAZING. She was so kind, energetic, eager and willing to help!! She took so much time finding my perfect size even though she was busy with tons of other customers. I truly appreciate her and hope she gets to see this! :)
