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May 2023 by angelica salazar
Hello, I want to know what the cost of the vision exam without insurance is, and if I should go by appointment or it is not necessary.
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January 2023 by Bella
This was probably the most pleasant visit I’ve ever had at an eye doctor’s office. Dr. Brill is pleasant and very knowledgeable. Highly recommend!
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January 2022 by Adrienne Thompson
They were great! Dr. Brill was thorough and answered all of our questions! The vision center it self was great to! Good selection and the associates were very helpful and patient with us!
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January 2022 by Joey Gann
terrible experience, they are completely unprofessional, rude and lazy. never bother with this place.
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January 2022 by Jocky Boy bbq
Very rude
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January 2022 by Andrea Ramirez
This place has the WORST customer service. I’d give them a zero if I could. The doctors may be great but their opticians are HORRIBLE. It seemed like SUCH and inconvenience when we asked for their help. When we arrived, we waited patiently outside of their roped off area and they were not at all interested in helping whatsoever. I asked if they took my sons insurance and the man who was less than obliged to help said, “oh I don’t know I’d have to call.” Okay, that’s acceptable, I thought. Then he proceeded to be rude to the insurance representative and I could hear his whole conversation with her! While he was on the phone, another optician came out and made the comment, “ ugh, I just don’t understand why there are so many people in here right now.” It was myself, my son, and his father, NO ONE ELSE WAS IN THERE. I inquired about pricing for my lenses, and while he was explaining pricing, the same rude woman stepped right in front of me to speak the man about something TOTALLY unrelated to what him and I were talking about. HOW RUDE! All-in-all, I walked out and will never return to this location. I mean, for opticians that work at Walmart, if you’re sitting, ALL YOU HAVE IS TIME. You’re in sales and customer service, don’t make people feel like an inconvenience.
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January 2022 by crystal miller
Great service! Dr. Brill was thorough, patient and friendly. Staff was also very kind and courteous. I also appreciate the extra precautions being taken at their location due to covid19. Thank you for keeping your customers safe!
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January 2021 by Kris Cousineau
Dr. Brill is really thorough.
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January 2021 by Sabrina Bowser
Donald has gone beyond the call of duty twice to help me with my glasses. I can’t thank him enough! Big 5 ⭐️ for him.An older lady employee “scolded” me for trying on glasses and then putting them back in the rack instead of being nice about it. Not sure what her problem was.Good experience with the doctor and his admin assistant. They were very nice. I have anxiety about going inside anywhere these days with Covid but Donald and the doctor/assistant put my mind at ease.Thank you!
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January 2021 by Eilene Kalbfeld
Very disappointed in the lack of customer service and bullying. I watched a disabled man standing patiently while the whole staff ignored him for over fifteen minutes, until I brought him to their attention. Donald ordered my glasses incorrectly and instead of apologizing, became angry and tried to bully me. Kathy the manager told me to come back to get my glasses when Donald is not there, an inconvenience to me. David tried to help but determined my glasses weren't even bought at Wal-Mart. Sounds too crazy to be true, but you really can't make this stuff up. Wilfred finally stepped in and cleared things up. He's usually not in this location from what I was told. In the end, I'm told Donald and Kathy have scratched each other's backs for the last twenty years at this location. Time to change things up, Wal-Mart... You're losing more business than you realize.
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January 2020 by Adam Jakubski
The best experience I ever had. Kathy the manager of the vision&glasses department was outstanding! When I was unhappy with my pair of eyeglasses, I got full understanding and great recommendation of the new one. The new glasses are my dream one. The quality is amazing. I would strongly recommend Kathy and her staff. I definitely will be back! Thank you for your great service!
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January 2020 by Ivan Potebnya
We visited this particular Vision Center on 08/17/19 and 08/21/19. We met two different kind of people there: Dr. D.Brill was great and attentive to our neds, Gabriel (receptionist) was answering all the questions with politeness, respect and smile, David (ordered glasses for us) was wonderful to talk with, taking his time to advise the particular glasses, giving his recommendations. But when we came today to get our glasses - it was really unpleasant surprise to see gloomy, unhappy faces of the different team of employees with the expression: "What do you need?" . I would recommend this Vision Center but just be aware who you are dealing with. Some of their employees are not very excited to see you there.
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January 2020 by Vickie Haskins
I came in on a Saturday around 3:30 pm looking to purchase contacts. One customer was receiving assistance while Kathy sat at her desk working on paperwork. I stood and waited to be assisted for minutes before she acknowledged me or offered to help. The store didn't even have the contacts I needed.
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January 2019 by Christy H
Have been to this vision center a few times. The staff and Optomotrist are great! Very professional and thorough. Good prices! Highly recommended! :D
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January 2019 by Cinder anne
Went in for an eye exam one day , came down with an eye infection a week later....