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February 2025 by Bailey Cooper
I just came here from Bank of America and what a change ! They greeted me right away, answered all my questions, and really showed they cared. You should bank HERE!
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February 2025 by Cynthia Sanchez
This branch exceeded my expectations. I recently relocated the area, Josh and Jorge upgraded my banking experience. Thank you so much!
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February 2025 by Kathryn Eaddy
This place is lit!
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November 2024 by Michael Francischelli
Brevyn and Renee provided excellent customer service! Very friendly, helpful, patient and kind even though I arrived a few minutes before closing and they helped me even after store closed. They demonstrated going the extra mile and everyone was very courteous even after a long day of work I’m grateful for this team. Definitely a positive experience, highly recommend this location. I’d ignore any low scores and negative reviews because the three employees encountered including the gentlemen who unlocked the door escorting me out all went out of their way to make it a positive experience. Thank you! God bless
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July 2024 by Crunkapotamus
ATM stole my check without depositing or attempting to.east bay office and main branches told I have to wait 10 days before they contact me to get it back to be able get it back to cash it .no credit ,no way to check atm etc so now I’m stuck without a check an bills to pay and they won’t even credit my acc for their faulty machines not working properly .for a supposed professional finance company/bank this is just another in an ever growing line of unacceptable processes I’ve endured with them . I will be continuing with the other bank I’ve been at and closing Wells Fargo accounts .should of known after their nice scandal and scamming ways they got caught for and class action law suits they didn’t care about their customers . If you want proper secure service that care ,you won’t find it at Wells Fargo.
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May 2024 by Semiiasor Ulaf
Michael is very unprofessional and rude
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December 2023 by Susan Randall
Great staff and friendly. Even when they are under staff which is most of the time they make time to service their customers.
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December 2023 by Beki M
I can't speak highly enough about Dylan Campbell. He's not only incredibly nice and professional but also consistently goes above and beyond to assist me with any concerns. Thank you!
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October 2023 by Ashish Kanadia
Not enough employee and taking lot of time to provide better service.I seen line almost out of the bank..
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October 2023 by Nikki Davis
This bank is and always has been a rip off
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September 2023 by Nikki D
This bank is and always has been a rip off
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July 2023 by Keegan Roamer
Yunior is a pleasure to work with!! Highly recommend ?
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May 2023 by Sadi S.
It took me a half an hour to get $100 put of my account because Savannah wanted to have numerous conversations with co workers instead of helping me Thanks for ruining my lunch
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September 2022 by Nicole Senft
Terrible customer service. I contacted the bank about closing my account and needing to pay for an overdrawn account that they instigated. The first person I spoke with was incredibly rude and disconnected the line from me. The second person kept blaming me for my lack of ability to use a mobile banking app. I provided detailed information about downloading the mobile app from the website page that says DOWNLOAD MOBILE APP. I am not d**** I am actually incredibly technologically smart and not incompetent like each representative made me feel. Second, I was told that the bank closed my account. I received no information that my account was being closed. It was reported that an email was sent, but that was never received. Additionally, I was not able to add money to my account due to being unemployed and receiving income. It is impossible to keep money in an account when you have no money. I will be telling all of my friends and family to close accounts that they may have open with Wells Fargo and choose another bank. Terrible customer service. You should be ashamed.
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September 2022 by Cinkara Pinklady
I dont feel safe here, need drive up atm
