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December 2023 by Susan Randall
Great staff and friendly. Even when they are under staff which is most of the time they make time to service their customers.
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December 2023 by Beki M
I can't speak highly enough about Dylan Campbell. He's not only incredibly nice and professional but also consistently goes above and beyond to assist me with any concerns. Thank you!
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October 2023 by Ashish Kanadia
Not enough employee and taking lot of time to provide better service.I seen line almost out of the bank..
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October 2023 by Nikki Davis
This bank is and always has been a rip off
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September 2023 by Nikki D
This bank is and always has been a rip off
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July 2023 by Keegan Roamer
Yunior is a pleasure to work with!! Highly recommend ?
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May 2023 by Sadi S.
It took me a half an hour to get $100 put of my account because Savannah wanted to have numerous conversations with co workers instead of helping me Thanks for ruining my lunch
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September 2022 by Nicole Senft
Terrible customer service. I contacted the bank about closing my account and needing to pay for an overdrawn account that they instigated. The first person I spoke with was incredibly rude and disconnected the line from me. The second person kept blaming me for my lack of ability to use a mobile banking app. I provided detailed information about downloading the mobile app from the website page that says DOWNLOAD MOBILE APP. I am not d**** I am actually incredibly technologically smart and not incompetent like each representative made me feel. Second, I was told that the bank closed my account. I received no information that my account was being closed. It was reported that an email was sent, but that was never received. Additionally, I was not able to add money to my account due to being unemployed and receiving income. It is impossible to keep money in an account when you have no money. I will be telling all of my friends and family to close accounts that they may have open with Wells Fargo and choose another bank. Terrible customer service. You should be ashamed.
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September 2022 by Cinkara Pinklady
I dont feel safe here, need drive up atm
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August 2022 by Thomas Younk
Ivana is a wonderful personal banker... knowledgeable and friendly
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June 2022 by Anonymous
Service is terrible. Teller manager is rude and unprofessional. He does not listen but simply gives out forms for clients. I asked for courtesy, but he said "no". Do not bank here. Too much turnover and terrible service
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June 2022 by Gabriel Marcus
I call the bank only to be out on hold to open a new account and then when it asks if I want to speak with a real human it says you please hold then made me wait 10 minutes just for it to say go online? Screw this.
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February 2022 by Rafiel & Carli Aharoni Zeller
Why is your lobby closed? Ridiculous. You have to wait in the drive through line forever and then you can’t do certain services so you waste 20 min. No one goes online to check if a banks lobby is open or closed so telling people to check online to find this information out before coming is useless.
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February 2022 by Erica Martin
Why isn’t the lobby open? We’re not on any covid restrictions. This is insane. I’ve been sitting in the drive thru line for over 20 minutes and the line hasn’t moved. Absolutely absurd for a simple banking transaction.
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February 2022 by nancy marshall
Is the lobby open or not? One can guess from day to day. If not you receive an enjoyable half hour plus in their drive through. With no other cars there. But it is an excruciating wait.
