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March 2024 by Stellar RE Land Acquisitions
If I can give them a "0" I would! My daughter tried on and picked out a beautiful prom dress. We gave the associate the dress to hold while my daughter tried on others dresses.We then came back to pay for it. However, when we got home we realized that it was the WRONG dress size!!Their store policy is "Exchange only" and of course when we went back to ask for the ORIGINAL dress with the correct size, they said that they didn't have it in stock nor did they have it in any surrounding stores?.So now we literally have to pay $125 to have the dress altered to fix their mistake!!And after reading another African Americans review, I'm starting to believe that this was done on purpose and it wasn't a "mistake".So when visiting that store be aware of the (Karen) RUDE older lady that works there especially if you are African Americans.
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February 2024 by Flo Ryda
Love this store, cute cloths, great service, and good deals!
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January 2024 by dominica Cobb
I feel like I was racially profiled. An older associate followed me around the entire time. Initially I thought she was trying to be helpful until I realized she was taking every article I had and mentioned purchasing behind the counter while not doing this to anyone else. She also hovered around the fitting rooms as I tried some things on. I was the ONLY African American in the store and became uncomfortable. She then questioned whether i would purchasing everything she had placed behind the counter and when i replied yes, said "oh ?" as if she was surprised. I checked out with a different young lady who was more pleasant. I think her name was April. I like their things and because of the young lady that rang me up, I'm not COMPLETELY turned off from shopping here but I think others should DEFINITELY be aware.
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December 2023 by Kendall Eimers
April was such a pleasure to shop with today! She was so helpful by assisting me with picking out dresses for my Christmas parties. She was very personable and friendly. April made my shopping experience delightful and fun :) thank you!Also - Windsor is a great store with the cutest trendy clothes. I’ll definitely be back again.
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August 2023 by madison henry
Katie was amazing such a huge help for me finding everything i needed. Jayleen on the other hand was pretty rude. She makes comments when it isn’t necessary. I over heard her saying bad things about customers bodies and she made me overall uncomfortable. As a customer service worker you shouldn’t make comments about customers it isn't nice.
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June 2023 by Autumn Cook
Farrah helped me!! I was in a rush and she was super attentive listened to what I needed and was quick. She guided me and also assisted and offered other recommendations! I highly recommend! She was very professional and overall I had a excellent experience! If she’s not in management she should be moved to management!! thank you again Farrah!
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May 2023 by nichole kistner
I went to the countryside Mall Windsor yesterday to find my daughter a birthday dress, the young lady diamond behind the counter was absolutely amazing. She actually had a dress on hold for herself personal use and sold it to my daughter. She was amazing great customer service beautiful personality and a wonderfully kind spirit. Props to diamond she deserves a raise
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March 2023 by Robert Blackwell
Good collections, well organized....Bought a beautiful dress for my wife at a very good price!
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December 2022 by C M
I liked how 5 store associates watched my daughter and me walk around the store for about 20 minutes but not one of them asked if we needed help.
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November 2022 by GEORGE NICHOLSON
Walked in, strolled through many clothing racks. There was not one other customer in the store, other than my wife and I. Not ONE employee spoke to us, greeted us, zero interaction. Looking for an upscale cocktail dress, unfortunately no help here.
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November 2022 by Donna Cocuzza
Really cool clothes but sometimes hard to find the more popular sizes
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October 2022 by christine Nicole
This is my favorite Windsor store by far. Looking for a top they didn’t have my size Stephanie looked it up and called multiple locations for availability. She definitely went above and beyond. I went and got the top from another location. Thank you Stephanie!!!!!
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August 2022 by Judy Gonzalez
Went from thinking I’ll find 0 dresses because of my mom bod and left with several dresses, all at a reasonable price.
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July 2022 by Cathy Keohan
I called the store and I spoke to diamond she was freaking amazing. I have a birthday coming up this weekend with a limo and just a really big night I called her on the phone told her what I wanted from the website she put it aside for me. When I went to the store today she helped me. I was a little self-conscious because I'm a little heavier than I normally am and she gave me her opinions and she was attentive and sweet and absolutely amazing. I went in there for a couple items walked out with a few hundred dollars worth of clothes and really it was basically due to diamond and the other girl that was there they were both amazing super helpful. And they made me feel good about myself and when you shop you want to have fun. And she really did that she may the experience amazing from the phone call to me walking into the store to even her just ringing me out if you lose diamond as an employee you're absolutely crazy it's hard to find good employees let alone to the level she takes it and I hate doing reviews but I couldn't not for her she was that good.
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May 2022 by Tati Figueroa
This store Is amazing, I it was my first time ever in this store and I want to give a big thanks to Diamond. I came in for a birthday outfit !!! I am a more curvier woman, and I thought I wasn't going to find anything for my body type. Diamond found the perfect outfit for me! It was like having personal stylist. I will be definitely coming back for her to dress me.
