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January 2024 by Maibelys Duarte
Thank you Steven and team for helping me with the best advice I didn't buy anything but I didn't know what to do with some problem with my car and done I'm back in the road
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January 2024 by Sherri B
They checked my battery for free and helped me get the new lamp lights I needed for my car. Super helpful and professional.
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January 2024 by Faris Sulaiman
They don't know what they're doing and they are very rude on the phone and they hang up on you if they don't feel like answering..
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December 2023 by C. B.
3.5 - 4 stars. Very nice workers. The only issue I had is that I purchased a battery and told them I had tax exemption for the purchase. The manager told me I had to come back with the paper (although I did have it on my phone) and I would be credited back the tax amount. Went back and was told I had to wait for a manager to do it. Went back again and the manager (the same one that was there the 1st time) entered the info that I could have given them day 1. He then told me that I couldn't use my tax exemption for the past purchase but could use it next time. That didn't sit well with me. I was advised by a former worker (not the same location), to reach out to the district manager. Other than that, I haven't had any issues. The store is set up well and doesn't look run down like some others. Convenient location for me. Seems to be a safe atmosphere, also.
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December 2023 by Irma,saul y Miah Lopez
My battery can't be replaced because it was already replaced under warranty last year. Within two years, there seems to be an issue with my battery. I didn't receive good service. Mr. Steve put me in a difficult position, provided unclear orientation to the customer, and only addressed the issue under the authority of the store manager after 20 years. I won't return to buy there
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December 2023 by Mariah Baggio-Deibler
Zollie did a great job installing my car battery. Very polite, kind, and professional. Autozone Clermont is lucky to have him as an employee.
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December 2023 by Samantha M
Steven at this location is very helpful and friendly. He went above and beyond to be sure I had the correct parts I needed. Thank you!!
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November 2023 by Helga D
I had my battery changed today! The younger gentleman was helpful and friendly at the check out, Thank you ! The two older gentleman’s who are installing the battery give me excellent service, they were professional, friendly and efficient ! Thank you so much. A++++ experience!
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November 2023 by Keyshia Keyshia
The Manager here is very experienced knowledgeable nice & helpful even though it’s gets very busy, demanding, not enough help & overwhelming he still offered me help & assistance, thank you your a great asset to the community & the Auto zone team/ company thanks for all your hard work & dedication!
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October 2023 by Amy Gilliard
Terrible customer service. When I reported it to the district office. Manager apologized immediately. Which was extremely nice. But then turned it all around to be about him & his experience with customer service!!He wasn’t there I was. Very disappointed
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September 2023 by Eric Santiago
Went in for a warranty replacement battery at this location. Previously, I called a different location to check the status of the warranty. Thought everything was good to go as explained to me. When I walked in expecting one thing, was given unfortunate info that warranty was actually expired by a few weeks. I explained what was stated to me by another associate at the other location and even called the location to see what was the issue. Ultimately, yes the warranty was in indeed expired. The store manager Steven however still gave me a great deal and amazing customer service as he knew that I was given bad info. He still took care of me. Just want to say thank you when indeed he didn't have to and took care of the issue. Thank you Steven.
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July 2023 by K D
Staff was very helpful, had what we needed and made pick up of online order easy.
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July 2023 by Sheydy Rodriguez
Amazing customer service. Thank you for helping me with everything I needed to fix my car. 10/10 definitely recommend
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July 2023 by Kaleigh LeBeau
Steven was amazing to us today with a car battery issue. He made a hot, tiring day happy in the end. I am glad we used his store and will continue to do business with him in the future!
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July 2023 by Paul Landreville
Roy was there to help me. Good guy. Found a replacement battery for me and carried it to my car. Took the old one. In and out. I'll use them again.
