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April 2024 by Stef P
Hammawattie she’s the best help me we all my needs thank you truis for having a agent like her
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April 2024 by P.
I have no problem depositing a check at this branch.The gentleman at 9:00 in the morning is always pleasant and nice. If I come later and run into somebody else though it's liable to be an issue if something isn't the way they want it. I did have one very very rude woman and all I was doing was depositing a check.You guys ought to read your reviews I have never read worse reviews about a bank. I was never enamored with SunTrust but apparently Truist is the worst,... just read your reviews.
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April 2024 by chloe sonnier
When i first set up my account i went to a branch closer to my house and they were just not talking to me barely answering my questions and not very helpful. But the people at this branch were so nice and helpful and friendly I wish i lived closer to this branch so i could only come here. They changed my perspective of truist for sure ?
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August 2023 by Jamirelys Rivera
After the bank locked my boyfriends account the day after opening the account, saying it was fraud when he just sent a Zelle to family for rent. They had him bending over backwards to get into the account and simply unlock the account. He spent almost 2 hours on the phone and everyone gave him the same spiel “let me find someone who can help you.” Still can’t get into the account and need to close this account asap. Run away awhile you can. Making it difficult to access money that is ours. The worst bank ever.customer service is a joke and you’re better off helping yourself.
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July 2022 by Kate Baker
Closed all my accounts after being a long time SunTrust Premier Client. The service received from my Client Rep Jhoanny Cardenas was deplorable rude and downright disrespectful!!! Her inability to follow up on a small issue and her condescending attitude when talking to me was unbelievable. I hope she takes a customer service class to improve her attitude and rude behavior!!!
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March 2022 by P. S.
I personally haven't had any problems but all I'm doing is depositing a check
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February 2022 by Noah Hutchison
The teller was very friendly.
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February 2022 by Saleena
This location no longer exists, it has been replaced by a dentist office!
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November 2021 by Alan Surrarrer
Drive thru always takes 30 min or longer just to make a deposit that’s insane i can understand one time but i have been there 3 or 4 different times if your looking for fast service don’t come here
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September 2021 by Pam Casteel
I see these low ratings and am unsure why.I'm basing my review on my 3 year experience with the tellers as I've only spoken to a manager once whom I would consider not very friendly or personable, but got the job done.Dealing with all of the tellers at the Clermont location on a weekly basis has been a joy. They always know my name. They are friendly, polite and personable. They always ask about me and my family and in several instances have gone the extra mile to accommodate my banking needs. It's always a pleasant experience.
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January 2021 by Squirrel Keeper
Emailed my branch mgr to apply a payment I sent in to principal. She called saying she ll get back to me after doing so. After 3 weeks of it not happening I called and emailed back. I get a response from this other guy saying that things happened and thats why is wasent done. I m currently in process of transferring my auto loan. If you are in Clermont Fl area. Stay away from Reshia, Guy and BB&T all together. Look at their reviews in general. That should guide you away
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December 2020 by Typical Toes
Misty is great. Always attentive to our needs goes above and beyond each time we need help. This place is lucky to have her. We’ve been coming here for years and she has helped us stay with them . Kenny and Jessica S
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September 2020 by Aaron Hollis
Friendly staff, great service, very helpful, very thankful to Guy Sanders & staff for an exceptional experience I’m glad I left Wells Fargo
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July 2020 by Joanna Thacker
I have been banking here for many years. The staff is amazing and so kind. They are always helpful. I would highly recommend.
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August 2019 by Patricia Leone
Friendly staff easy access
