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June 2024 by Jerry Behal
Today had moderate damage done to my car in the park lot, but the manager looked at security tapes and found it was a cart that was let loose, but no proven source so no police report would be of value. I'm thankful for the manager to take the time to be sure that a culprit could not be identified. Kudos for her effort! This was in Claremont
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June 2024 by Patty Salas
I signed up for a promotional $20 membership when we moved to a new area that didn’t have a Sam’s Club. After first year they renewed my membership automatically at the regular $55 rate. This year 6 weeks before my membership expired they auto renewed me to the $110 rate which I never had any notification.
I went into the store and they told me if I cancelled in house my membership would cease that day even though I paid until May 30th. She told me I could call and cancel and they would refund my money. I did that and went in yesterday to use my card for the last time before it expired. I checked at the desk and they told me my card was no longer valid because I already cancelled! WHAT!!! I was cheated out of 2 weeks of paid membership. Their business practices are deceptive and they obviously do not value my business.
Costco, here I come!
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June 2024 by A W
Relieved an email advertising a sale on a patio item. Went to the store 30 minutes later and they had no stock. Asked the store manager and received a nonchalant response of “sorry, try one of the Orlando stores”. They’re at zero inventory as well. Complete waste of time. Glad we have a Costco now as they’ll be receiving all our business going forward.
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May 2024 by Jennifer Moore
Big store, obviously. They have literally most things you'll need; from toothbrush (first thing in the morning) to bedding (last things of the day)
I'm not sure what those robots are supposed to do, and I'm intrigued.
The in club express scan and pay is my go-to. You have a limit of 20 items max, but it's so worth it.
I dont need to que and check out or use a credit card. It's so convenient, just like an online purchase payment.
It also allows you to clip all coupons.
I think I took enough pictures ?
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April 2024 by Joshua Mendoza
This is no Joshua I’m mom ? ? ???
I have problem BJ STORE
the fat ladies with glasses CLERMONT florida
she don’t wanna sell me the weather
this is ridiculous I think she don’t wanna work
because She’s lazy
I come from I customer bj 1997
and she not wanna sell me three items
I never problem to BJ store No
This is my first time my card expired they never have any convenient when it expired, the first week in the next week. I get paid about my car, but
this lady she think she’s the owner
for the DJ store but she’s only employer people work over there but she supposed to sell water and two bottles milk. I’m OK I am happy to never buy anymore to the BJ store for the rest of my life I can go to COSCO SAMCLUB IM COUSTOMER 1997 Virginia Maryland Florida today eclipse day abril 8/2024 when one door Close three door is open. Thank you God for helping me always and I’m really really sorry BJ store because you don’t have a good employee.
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March 2024 by Ingrid Lofters
Using coupons outdated & difficult. Just give customers the discounted price. Love the discounted greeting cards...check out is easy.
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March 2024 by Kimberly Sikes
I enjoy the deals, but the app never works! I always receive an error when trying to place a pickup order, I get logged out all the time, it's difficult to reset a password. I'm not sure who's running their tech/development program, but it's garbage. I'm on the verge of canceling due to the app not working or being reliable. Unacceptable.
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March 2024 by Rich Leone
Good prices
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March 2024 by Saunniece Gordon
Definitely will be closing this membership should had stuck to goin to Sam’s club they have better choices and prices are better. Went to customer service to get a card and Melissa G has a smart mouth she slapped my id and membership card on the counter as if i was inconveniencing her day There was one lady working customer service with about eight people behind me and she sat at the counter and was holding a full conversation with the customers with the whole lot of people. I definitely won’t be coming back. This is my first and last time ever shopping here.
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March 2024 by Sfx Wolf
Normally nice but right now at a slow time(230 Tuesday) there are no carts available for use, Unless you walk to the farthest cart return areas in the parking lot. Unacceptable for a club you pay to access.
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January 2024 by Carmela Guzman
Love this store so quite to shop @ plus so organized
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January 2024 by Greg Christensen
BJ’s strongly adheres to their 90-day return policy…even around Christmas, when many other stores give you until the end of January. Not BJ’s. Same 90-day policy no matter what. With Costco now in town with their very accommodating satisfaction guarantee (generally 1 year or more), I did not renew BJ’s and will pay my loyalty to a store that is more loyal to me. Plus—it always reeks of rotten chicken in this BJ’s.
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January 2024 by Karen Wasem
BJs has a lot of variety at good prices. I can easily find what I am looking for. I tried out Costco and brought a list of 6 often bought items and did not find even one. They do have a lot of other “stuff”. Also BJ’s is far easier to maneuver than Costco. Points for both: People are friendly.
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January 2024 by Khalil Khan
At the Clermont, Fl location, the air pressure machine was not working before Xmas and I went back on 1/3/24 and the "Out of Order" sign was still on it. The gas station attendant said to talk to the manager at the grocery store. The manager did not know about this. She said the attendant should have told her/management. Please fix your communication/policy problems. Remember, there is a new competition in town, COSTCO, so you should try to keep your current members!
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January 2024 by Joe Nobody
Usually find good deals here and I usually have a good experience but tonight was not one of those. I showed up to pick up an online order at 8:43 and the gentleman checking receipts on the way out was real quick to ask me if I knew they closed at nine in a rude way. Then on the way out, he scribbles on my receipt and says, have a nice new year in the most flat, disgruntled way. Probably not the guy you have at the front door fyi.
