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March 2024 by Luis A. P.
I visited Christian Brothers Automotive (CBA) about three weeks ago after taking my 2020 Toyota Corolla to the local Toyota dealer for repairs. Long story short, a mommy squirrel did some damage to one section of the engine wiring harness after having literally given birth to three tiny baby squirrels inside my engine compartment (I left the car outside my garage for three days and she made a little motel). Truly the craziest things I've ever seen!!! The resulting damage by mommy squirrel (including the array of engine lights, engine trouble messages, and an engine gone array that resulted from the damage) was going to be, according to the young mechanic and service advisor, just a few dollars shy of $4000 for 15 hours of labor, taxes, and parts!!! According to the young mechanic, they'd have to remove the whole front end of the vehicle and radiator, remove a gazillion number of other engine parts to access "the back of the engine", and install a complete engine wiring harness, and numerous connectors. The particular damaged connector and its wiring, according to the mechanic, couldn't be removed so he'd have to install a new $2550 harness. MALARKY! HE KNEW IT AND I KNEW IT!!! I told the service advisor I'd take it elsewhere for a second opinion. I stopped by CBA immediately thereafter and Alex (an awesome service advisor) had Rafael (one of their great mechanics) pop the hood and did a quick assessment. I then returned the next day and they completed the Toyota dealer $4000 repair job for a total of a few pennies shy of $175!!! Let me see, pay $4000 or pay $175. Yep, I think I'll take the latter. Moral of the story? Dealers are great when your car is under warranty but CORRUPT and UNETHICAL UNARMED ROBBERS when it's past its prime. Thank you CBA for an incredible job in less than a couple of hours for an honest charge (commensurate with the actual costs and labor) for a fantastic rewire and installation of a single NEW connector (you remember, the one that couldn't be removed). My car is purring like a kitten. That's an honest car repair shop! I've used you before. I used you again. I'll use you for years to come. God's blessings!
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March 2024 by Tony Fernandez
Great place to take your vehicle. Kept in touch and timely service.
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March 2024 by B CE
Great customer service. Honest staff. They took good care of my old but goody VW. Integrity seems to count at this place. Will use them again.
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March 2024 by Henry Shaw
Quality service at a great price, and excellent customer care.
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March 2024 by Larry Bolton
These guys never fail to do a good job whether big or small.
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March 2024 by N N
The one thing I like about Christian Brothers is that they always take the time to speak with me and explain in detail, and at times patiently, what they are indicating is the problem and the fix. They go beyond what I need done and let me know if they see any problem areas that will need to be addressed. I’ve been taking my cars there for 4 years.
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March 2024 by CA Alvers1
Christian Bros. I like that they offer a complimentary ride home once your vehicle is checked in. They update you throughout the repair process, via email. When I experienced a problem with a warrantied part, Alex the manager, worked hard to rectify the situation and find a replacement. His dedication to doing the right thing saved me as a customer . My experience with Christian Brothers Automotive was a good one.
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March 2024 by Jacqueline Eugene
Excellent customer service.Services: Air & cabin filter replacement
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February 2024 by John Coskey
I took my Jeep in because of brake issue and a check engine light. They charged me over $170 to diagnose the problems. They quoted me $1000.85 to repair and I agreed. Then they called the next day and said there was “an additional code” and I needed to authorize ANOTHER $170 diagnostic fee. I did not authorize that and picked up my Jeep after paying $1000 for a new thermostat and brake pads. So I paid $1,000 and the issue I took it in for is still there. Pmace is WAY overpriced. The guyin mine in front of me paid fhe diagnostic fee and was quoted $7000 for a transmission. The Toyota dealership quoted him $4000so he was picking up his car to take it back to Toyota. Christian Brothers will never get my business again ?♂️
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February 2024 by Robin Lane
Everytime I have dropped my car off to be fixed it had to go back 1 to 2 times before they actually "fixed" it. Plus it has never run the same since they worked on. Would not recommend this place. You pay way to much for it not to be done correctly the first time.
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February 2024 by J.Felipe Barney
I took my wife Benz for an oil change, everyone were very professional…the send you a progress of your car via text and it even included the picture of the technicians; prices were very reasonable compared to other locations where I have taken her car before…we were very satisfied with the whole experience…great job guys! We definitely be back and I may start bringing my Honda suv here
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December 2023 by Garrett Bankston
They’re my go to shop. They’ve saved me hundreds in comparison to what other places charge. They’re clear in their explanations and fair in the pricing. Above all, their customer service is amazing! They’re who I will take all my vehicles to.
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December 2023 by Miguel Rivera
Their pretty good people. Had a brake emergency at 4pm on a Friday and they were booked full and they still made space for me. I was really hoping they would be able to resolve most of the problem but at least the main problem was resolved. Just need My TPMS system to be reset. They were busy so I'm grateful their were able to help me. Highly Recommended. Not the most affordable in the area but a very reliable and professional automotive repair shop.
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December 2023 by Nicholas Fregia
I brought my car in because the A/C quit working in May, and now in November I still do not have an A/C that works. They just keep wanting more money for things that may or may not actually fix the problem. They have even had the audacity to try and charge a second diagnostic fee. Don’t fall for the nice difference warranty. I should have saved my time and money and taken it directly to the manufacturer in the first place.
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December 2023 by Tony Carroll
Great customer service. Did not end up getting the work done but the process of getting a quote was quick and seamless. The phone was answered quickly, gave the gentleman my information and what I was looking to get done, he said he would email a quote over. About 5-10min later I had a link to the quote where the pricing was broken down well with pricing. The availability to accept or decline work from the same page. Fantastic experience.
