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November 2023 by David Simmons
Been a Hilton person for years.. lifetime diamond level, however the Marriott properties are winning me over.Do miss my free water and snacks that I get due to Hilton level, but will soon build the same with Marriott.
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November 2023 by Terri Carver
Ms. Patty went above & beyond to accommodate a weary traveling salesman looking for a place to rest his weary body!!!( my husband)Thank you soon much!
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November 2023 by Valerie Bame
It's an older hotel that could benefit greatly with some small changes like new shower heads. Bed was very comfy. A bit pricey for a weekday.
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October 2023 by cyberdolfan
The room was ok with exception to the pull-out bed. The mattress was stained with body fluids in several places. This should have been tossed long ago.
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October 2023 by Shelly Simpson -Christian
Easy access to the place just off a major highway. Great location to get to the attractions.
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September 2023 by Thomas L.
Arrived sent to 4h floor. Beds nit made' ice bucket without new insert. Tub not clean. Then to anothrt room on lower floor. Only two towels. Both thin. No soap in room. Carpet dirty and smelled musty.,,. Finally got help but a/c still not working well and I had to clean tub myself. It was too late to check out do we just tolerated.
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September 2023 by Scarlet Buckeye
travel here a lot for work. front desk always very friendly! conveniently located for where I need to be and quiet!
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September 2023 by Craig Krunk
This place is AWESOME... Friendly staff, they make you feel like your part of the family... Not like Holiday Express in Live Oak FL. Were they get rid of your reservation to first come first serve during this first hurricane Idalia that hit north florida.... We will definitely be back.... And wait til your ready for bed... They are so comfortable you never want to get up.... LOLRooms: The rooms are super clean... I don't want to leave... LolFood & drinks: Free Hot contanetal breakfast every morning... It's great...
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August 2023 by C-RENA BUMSQUADDJZ
It was nice. Had all the necessities and hot breakfast, although limited.
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August 2023 by Kelsi Lynn
The hotel is clean and nice enough. Breakfast was good, and the breakfast attendant was very sweet and accommodating. However, my review would be zero stars if not for Patti and Donna, who both work the front desk. They were both fabulous, but the hotel has questionable security.I left my room on Thursday (8/3) and made sure the door clicked shut. When I returned hours later, the door was open with the deadbolt out, as if someone wanted to make sure they could re-enter the room.I was able to get a room change that night, but when I spoke to the manager named Amy, she was not empathetic or helpful, and she did not even apologize. All my clothes, shoes, and my work laptop (a MacBook) were left in an OPEN ROOM that I had closed. Amy offered me 2500 Marriott points, which isn't even enough for one free night ANYWHERE. Another manager called later that day and comped 1 night, but I never got any answers as to what happened. I also don't feel like one night free was adequate. I should have been offered the equivalent of at least 3 free nights in points.And I'm a Marriott member with ownership in Marriott Vacation Club as well, so this is a bad look. Highly disappointed.
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August 2023 by Wired 4 Success Life Coaching & Consulting (Valeria Bran
Overall good service. I wish they had a little more things to offer if you are hungry. Over all room clean and safe place
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July 2023 by Shawn Starbird
Booked this hotel due to my family relocating to the area while we did our final inspection and closing.I will never be back, and will be reconsidering staying at any Marriott property moving forward.The person in the room next to ours had their TV blaring so loud the first night we were here. So loud I could hear every word on the TV. We all were exhausted after a day of packing a moving truck and hours of driving, and got very little sleep that night. So I approached the over night desk person in the morning, and she was aware of this person, stated he was deaf, and would have someone address it. That he has stayed here before, and it seems, had complaints about this before.The next night about 1 AM, my family was awoken to the sounds of gunshots, and screaming... FROM this guy's TV again. I wasn't going to have a second sleepless night, so I went down to the front desk. The same woman said she could move us.Well, it's 1 AM, all our stuff is in the room, and we are checking out in the morning. That isn't the solution. The solution is to go to that room, and tell him to turn it down. Nope. So she gave me $20 off my bill.That is basically an insult. It is telling me that my family being unable to utilize the hotel for its intended purpose, to SLEEP for a fee paid to then, is only worth a minor discount.Needless to say, we will remember this terrible experience, and make sure everyone we can knows the "value" of being a guest at this Marriott property.
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June 2023 by Rock’n A
Great location. Piesano’s Pizza was fabulous across the street. This hotel could learn something from them on customer service.Disappointed for having the Marriott name.More the speed and quality of a Red Roof or Quality Inn. The older lady at the front desk was rude.Run down, out dated. Rooms were dingy and dark. One bed slanted down toward the headboard.TV was small, and low to the ground.AC made a horrible noise. Bathroom inside plastic curtain had pink mold. The outside cloth shower curtain was dirty, needed a wash.Pool and hot tub were not working.I will NOT stay here again. Definitely not worth the $198 price we paid for the night.Didn’t bother with breakfast after seeing the choices. MISSED THE MARK ON THIS MARRIOTT HOTEL.
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June 2023 by Natalia Whiteley
Front desk staff was very rude every time we talked to them.We booked with them because they told us cats were welcome as pets and we registered them when we checked in. Later on they told us they weren’t allowed and changed their mind and were very rude to us after we followed their rules and we were very clear from the beginning.The pool was almost always closed and dirty. We had to ask every time to be let into the pool because they closed it to not deal with it.The room was nice but the bathroom was oldThe breakfast was ok but the milk was spoiled about half the time and the packaged eggs were rotten sometimes.
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June 2023 by Linda
The room was very nice. Clean. Wish they would put 2 coffee brew bags in the rooms for people. Usually there are couples over a weekend stayIt took awhile to figure out how to work the TV and it's too remotes. The
