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March 2024 by Ed Johnson
I am from out of state and we incurred some car troubles. I saw the Firestone Car Center on our route and thought I would give it a try. As soon as I walked in I knew we made the right decision. Saul and Dee we extremely helpful to take care of our situation. They explained the issues and gave me resolution and all options. Both of these gentlemen genuinely cared about meeting our needs and getting up back on the road in a timely fashion. They were extremely courteous and helpful. They really eased our mind as it pertained to our circumstances. I only wish I had service like this back in our home state. I was a bad situation for us but your company along with Saul and Dee made it a positive. You have great people at this store. Thanks and keep up the great work!!
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March 2024 by fatima addioui
Kevin was very professional, helpful and friendly. I called last minute and he managed to get the job done . I strongly recommend this business.
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March 2024 by Richard Nash
I thought it was a bad day when I heard my tire blowout. There was the Firestone Store... right there! Manager and his team were fantastic. They were busy, bays were all filled. They replaced the tire in the parking lot and I was on my way in about 40 minutes. Wish I lived nearby so they could be my car place. Amazing ?
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March 2024 by Sara Perry
Took my car in for an oil change, the next time I drove my car, the oil light came on indicating it needed 1 quart added. I called and the individual told me to bring it up to the store, I did so and the manager told me they added enough oil and the sensor must have went bad.I added a quart of oil and the oil light indicator hasn't came on since. Won't be back.
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March 2024 by Wayne Benson Jr
Kevin and Saul, were so helpful, always kept me updated on my car and made the wait so much easier. Dee did a great job on my car. My brakes no longer make any noise! I’m very happy!
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March 2024 by ColletteAlyson
Time and Time again, my Firestone staff goes above and beyond to assist me in keeping my Kia Sorrento in the best condition possible. As a single parent, I cannot afford vehicle mishaps, so I make a point to listen to and act on my Firestone technicians suggested maintenance services. They always clearly explain everything that they will be doing and if something changes from initial conversation, they are quick to advise me and we work to make sure all necessary work gets done. I WILL ONLY take my Sorrento to this Firestone due to the OUTSTANDING, ETHICAL, and compassionate staff. I feel like they treat us like family and would never think to go to another mechanic/chain to take care of the car that takes care of us everyday. My Firestone Staff are like our own guardian angels. Thank you!
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March 2024 by Rosemary Taylor
Great car care
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March 2024 by S Lane
So many fees in so little time. Unexceptable. Installing an alternator does not take time at all to install. 168 to install. UNEXCEPTABLE... Then "Oh, you going to need a serpentine belt....." Inspection fees were ridiculous. NEVER GO THERE AGAIN..EVER.. WHAT A WASTE OF MONEY.
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February 2024 by Donna Yancy
Quick and friendly service. Better than average prices. All staff was courteous and friendly.Kuddos to all.
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February 2024 by Dylan Darity
Went in because I had a bad wheel bearing on my front left tire. They told me it would be close to $800 to fix. $800?!! They said they would change wheel bearing on both front tires and do an alignment. First of all one tire was messed up not two? Secondly how are you gonna do an alignment when my arm bars on my truck are messed up? And to add fuel to the fire guy at the desk was trying to get me to apply for their credit card to just dump the money on! Doesn’t make any sense. I drove down to O’Rileys picked up parts for $26 and fixed it myself. And guess what I only did ONE tire and it drives perfect! Seems like a big scam to me.
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February 2024 by Cesar Fermin
Excellent deal and they looked for options to fix my car
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February 2024 by Noel Rodriguez
Great service
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February 2024 by Arnold Shetland
Even with an appointment oil change took 45 minutes longer that promised.
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February 2024 by Peggy Comerford
Good service.
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February 2024 by MICHAEL MARSHOWSKY
Great Quick Service..
